NHTSA campaign number
17V404000
Equipment issue — affecting 2 model years across Buick.
- Issued
- Manufacturer
- General Motors LLC
- Model years
- 2016–2017
- System
- Equipment & accessories
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Why it matters
If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.
The remedy
GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
2 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.