NHTSA campaign number
20V712000
Steering issue — affecting 3 model years across Volkswagen.
- Issued
- Manufacturer
- Volkswagen Group of America, Inc.
- Model years
- 2020–2021
- System
- Steering
Do not drive
NHTSA advises owners to stop driving affected vehicles until the remedy has been completed.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Why it matters
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
3 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.