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Free public service · Official NHTSA & EPA data

NHTSA campaign number

21V170000

Steering issue — affecting 1 model year across Nissan.

Issued
Manufacturer
Nissan North America, Inc.
Model years
2020
System
Steering

Elevated severity

This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Why it matters

Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

The remedy

Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

What this page does not include

NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.

Check a VIN

Vehicles affected by this campaign

1 model year in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.