NHTSA campaign number
21V455000
Steering issue — affecting 4 model years across Chevrolet, GMC.
- Issued
- Manufacturer
- General Motors, LLC
- Model years
- 2021
- System
- Steering
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Why it matters
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The remedy
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
The manufacturer reports this remedy can be delivered as an over-the-air software update — a workshop visit may not be required.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
4 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.