NHTSA campaign number
23V187000
Latches/locks/linkages · doors · lock — affecting 2 model years across Infiniti.
- Issued
- Manufacturer
- Nissan North America, Inc.
- Model years
- 2022–2023
- System
- Latches, locks & linkages
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Why it matters
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The remedy
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
2 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.