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NHTSA campaign number

25V239000

Drivetrain issue — affecting 1 model year across Ford.

Issued
Manufacturer
Ford Motor Company
Model years
2025
System
Powertrain

Elevated severity

This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.

What the defect is

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Why it matters

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

The remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

What this page does not include

NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.

Check a VIN

Vehicles affected by this campaign

1 model year in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.