- Safety
- 5
- of 5 stars
- Recalls
- 2
- on record
- MPG
- —
- combined
Open recalls on record
2 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Buick Encore
Before You Buy
Safety record at a glance
- Recall campaigns
- 2
- Owner complaints
- 19
- Complaints citing a crash
- 1
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
2 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
2 NHTSA campaigns affecting this model year.
- 20V537000high
Safety restraint issue
SEATS:CRITICAL FASTENERS
General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Consequence
If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Full campaign recordRemedy
GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
- 20V668000high
Drivetrain issue
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Full campaign recordRemedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Buick Encore.
Frontal crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 17.9%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
What the ratings mean
NHTSA gives the 2020 Buick Encore 5 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 17.9% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
19 owner reports filed with NHTSA.
- 19
- Total
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
Most reported components
- ENGINE7
- BRAKES3
- ELECTRICAL3
- FUEL SYSTEM2
- VISIBILITY1
Notable Issues
19 consumer complaints filed with NHTSA. 1 report involves injuries. 1 report involves a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Buick Encore, newest first.
- Recall
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Recall
If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Recall
If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.


