- Safety
- 5
- of 5 stars
- Recalls
- 1
- on record
- MPG
- —
- combined
Open recalls on record
1 safety recall. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Mazda CX-9
Before You Buy
Safety record at a glance
- Recall campaigns
- 1
- Owner complaints
- 19
- Complaints citing a crash
- 1
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
1 Recall on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
1 NHTSA campaign affecting this model year.
- 21V750000high
Safety restraint issue
SEATS:MID/REAR ASSEMBLY
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Full campaign recordRemedy
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Mazda CX-9.
Frontal crash
- Driver
- 4 / 5
- Passenger
- 4 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 15.9%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
What the ratings mean
NHTSA gives the 2020 Mazda CX-9 5 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 15.9% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
19 owner reports filed with NHTSA.
- 19
- Total
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
Most reported components
- ENGINE6
- ELECTRICAL3
- FUEL SYSTEM2
- OTHER2
- BRAKES2
Notable Issues
19 consumer complaints filed with NHTSA. 1 report involves injuries. 1 report involves a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Mazda CX-9, newest first.
- Recall
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.