- Safety
- 0
- of 5 stars
- Recalls
- 14
- on record
- MPG
- —
- combined
Fatalities reported
Owner complaints to NHTSA include 1 report involving a death. Read the complaint record closely.
Vehicle Summary
2016 Ram 2500
Before You Buy
Safety record at a glance
- Recall campaigns
- 14
- Owner complaints
- 255
- Complaints citing a crash
- 14
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
14 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
14 NHTSA campaigns affecting this model year.
- 19V021000high
Steering issue
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Consequence
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
- 18E096000high
Steering issue
STEERING:LINKAGES
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Consequence
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Full campaign recordRemedy
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
- 19V347000high
Latches/locks/linkages · tailgate · latch
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Consequence
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
- 18V486000high
Tailgate issue
STRUCTURE:BODY:TAILGATE
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Consequence
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
- 18V332000high
Wiring harness issue
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- 21V632000high
Airbag system issue
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Full campaign recordRemedy
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
- 17V821000high
Drivetrain issue
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
- 17V499000high
Tire/wheel issue
WHEELS
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Consequence
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Full campaign recordRemedy
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
- 17V824000high
Equipment issue
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Full campaign recordRemedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- 17V302000high
Airbag system issue
AIR BAGS
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Consequence
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
- 17V562000high
Engine issue
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence
The leaking water pump can increase the risk of an engine compartment fire.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
- 15V592000high
Engine issue
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Consequence
An engine that stalls without warning increases the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.
- 16E041000high
Equipment issue
EQUIPMENT
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Consequence
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Full campaign recordRemedy
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
- 25V010000high
Airbag system issue
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Full campaign recordRemedy
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2016 Ram 2500.
Frontal crash
Side crash
Rollover
- Rollover risk
- 15.5%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
What the ratings mean
NHTSA published rollover resistance for this vehicle but not frontal crash, side crash and side pole. An untested area is not a poor result — it means no published data exists, and the overall star rating is calculated without it.
NHTSA's dynamic test put this vehicle's rollover probability at 15.5% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
255 owner reports filed with NHTSA.
- 255
- Total
- 14
- Crashes
- 3
- Fires
- 10
- Injuries
Most reported components
- ENGINE99
- STEERING38
- BRAKES35
- OTHER23
- ELECTRICAL16
Serious Concerns
255 consumer complaints filed with NHTSA. 1 report involves a death. 10 reports involve injuries. 14 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2016 Ram 2500, newest first.
- Investigation closed
NHTSA closed investigation EA19004
Steering loss due to linkage separation
- Investigation opened
NHTSA opened investigation RQ25003
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
- Recall
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Recall
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Investigation closed
NHTSA closed investigation PE18016
Steering loss due to linkage separation
- Investigation opened
NHTSA opened investigation EA19004
Steering loss due to linkage separation
- Recall
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Recall
A drag link separation can cause a loss of steering control, increasing the risk of crash.
- Investigation opened
NHTSA opened investigation PE18016
Steering loss due to linkage separation
- Recall
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
- Recall
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
- Recall
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Recall
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Recall
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Recall
The leaking water pump can increase the risk of an engine compartment fire.
- Recall
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
- Recall
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Recall
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
- Recall
An engine that stalls without warning increases the risk of a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Safety timeline
Full timeline- Investigation closed
NHTSA closed investigation EA19004
Steering loss due to linkage separation
- Investigation opened
NHTSA opened investigation RQ25003
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
- Recall
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Recall
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Investigation closed
NHTSA closed investigation PE18016
Steering loss due to linkage separation