- Safety
- —
- not rated
- Recalls
- 2
- on record
- MPG
- 24
- combined
Open recalls on record
2 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Ram Promaster City
Before You Buy
Safety record at a glance
- Recall campaigns
- 2
- Owner complaints
- 1
- Complaints citing a crash
- 0
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
2 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
2 NHTSA campaigns affecting this model year.
- 21V147000high
Brake system issue
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Full campaign recordRemedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
- 21V728000high
Lighting issue
EXTERIOR LIGHTING:TURN SIGNAL
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Full campaign recordRemedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
NHTSA crash-test ratings
NHTSA holds no crash-test rating for this model year.
Not every model year is tested. A missing rating is not a poor rating.
Fuel economy & emissions
EPA figures for the 2020 Ram Promaster City, with tailpipe CO₂ and class context.
21
City
28
Hwy
24
Comb
- Annual fuel cost
- $2,550
- Tailpipe CO₂
- 374 g/mi
How this compares
The EPA holds too few vehicles in this class and model year to rank the 2020 Ram Promaster City against its peers.
Tailpipe CO₂ is 374 grams per mile — about 5.6 metric tons over 15,000 miles of driving.
Consumer complaints
1 owner reports filed with NHTSA.
- 1
- Total
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
Most reported components
- STRUCTURE1
Normal Range
1 consumer complaint filed with NHTSA.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Ram Promaster City, newest first.
- Recall
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Recall
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Special Purpose Vehicle 2WD
- Drive type
- Front-Wheel Drive
- Engine
- 2.4L 4-cyl
- Fuel type
- Unknown
- Transmission
- Automatic 9-spd
- Seats
- 0
Fuel economy
21
City
28
Hwy
24
Comb
- Annual cost
- $2,550
- Fuel
- Regular Gasoline
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Recall
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.