2020 Audi A4 Complaints

SEATS — Filed 08/16/2025

A metal bracket on the back left side of the driver seat snapped suddenly while driving straight and at a constant speed. Since this part is broken the seat is no longer connected to the track in that corner. The car is drivable for me because I am tall and sit with the seat at its lowest height setting. When turning or breaking quickly the seat moves, and it would obviously be a safety issue if I get into an accident. If the seat is adjusted higher it is not supported in that corner and it leans back. Yesterday I dropped it off at the dealer service center and they said it is the seat frame. I have not heard back from them yet. I am the first owner of this car, and it has not been in any serious accidents (I hit a deer once roughly 2 years ago). I am not unusually heavy.

SUSPENSION,WHEELS,SERVICE BRAKES — Filed 03/03/2026

Since I purchase my vehicle I have had to continuously replace my tires on the front. Going through my carfax acct I came across some recalls that showed up that I had no idea of the car may had which was prior to purchase from the dealers. I would think that these issues were fixed prior to reselling. I recently had to pull over on the freeway due to the tire making noises then realized that the tire wear was uneven again but this time shredded apart. I could feel metal poking out which the tires hadn’t been on for long. The loss pressure warning light went off. I later found the missing tire that has came off wrapped around the rotor which the tire shop near me hadn’t seen while replacing with new tires again. The wear on the brake pads were off as well as the rotors which I also ended up having to replace just recently. I’ve made an appointment with a dealer which is out of my way to hopefully have this resolved but needed to make a report of this safety issue.

ELECTRICAL SYSTEM — Filed 07/25/2025

MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset happens while backing up. Release version: MHI3_US_AUG45S_P3243 Software version: 3243

ELECTRICAL SYSTEM — Filed 08/01/2025

Many times while driving the Audi MMI system which controls all radio/navigation/controls screen will completely shut off and reboot, leaving the screen blank and functionality gone. When researching online many others have reported the same issue, with Audi unable to provide a definitive cause or a fix for the issue. This is a safety issue as it could cause distraction while driving

UNKNOWN OR OTHER — Filed 08/01/2025

Audi MMI system randomly goes dark and reboots during driving - this turns off the rear camera and any GPS system being used to navigate along with the sound system, etc.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 07/25/2025

My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening recently and i have rebooted the system and followed the Audi/reddit forums to seek any help but no resolution. It seems most of the 2020 Audis are facing similar issues. This issue is concerning and needs immediate attention since I have had instances where i lost backup camera while backing. Losing Navigation Capabilities or backup camera feature while backing up or driving has jeopardized me couple of times since i had to fumble and hit brakes as i was almost handicap momentarily. Audi is aware of this issue and have had issued TSB in 2020 which is attached here, but no recall was ever conducted which they should as this now an industry wide problem. Also, i got to know that S they have issued a 2021 MMI recall affecting over 44k Cars but not 2020, which is very surprising. Based on forums and other users it seems the Firmware version 3243 need an overhaul or even MMI module replacement if firmware update doesn't fix the issue. Request the authority to investigate this known issue for 2020 car line with similar intensity as this a widespread safety hazard. MMIs usually incorporate other modules as well so there is risk for ADAS failures or parking aids. Below is link to some on-going issues Audi 2020 users are facing [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 07/01/2025

The entertainment system goes black every 5-10 minutes while driving

UNKNOWN OR OTHER,BACK OVER PREVENTION — Filed 03/03/2025

The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while driving. Also during parking or back up the parking assistance and backup camera would suddenly disappear because the system reboots. The rear cross traffic warning stops working during reboot as well.

ELECTRICAL SYSTEM,BACK OVER PREVENTION — Filed 06/02/2025

MMI (infotainment), and the dashboard screen will turn off randomly and reboot every 2 minutes. This is incredibly dangerous as it turns all sound off, and driving visuals like directions, and freezes or reboots, not where you last had it but from a different check point. It has happened while I have been backing up and backup camera has rebooted during backup. Parking Collision has also malfunctioned multiple times - but primary issue is the MMI rebooting even while driving on the freeway.

UNKNOWN OR OTHER — Filed 07/24/2025

Multimedia Infotainment system spontaneously reboots causing loss of cameras andcollision avoidance features and requires the driver to re-enter log-in information such as PIN #'s. This is a known software fault that should likely be elevated to recall status.