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2016 BMW 4 Series Complaints

Consumer complaints filed with NHTSA

49

Total

2

Crashes

0

Fires

3

Injuries

0

Deaths

Most Reported Components

ENGINE
26
OTHER
5
ELECTRICAL
4
AIR BAGS
2
STEERING
2

Owner Complaint Reports

Showing 25 of 49 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11674542

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 09/15/2024

The contact owns a 2016 BMW 428I. The contact stated while driving 20 MPH, the vehicle hesitated, and the contact noticed smoke coming from the engine compartment. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed and determined that the engine was overheating, and the air condition system had failed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11663282

ELECTRICAL SYSTEM,ENGINE — Filed 05/17/2025

The engine coolant pump on my 2016 BMW 4 Series has an open recall (#24V-608), issued in August 2024. It’s been almost a year, and the remedy is still marked as "Not Available." Recently, my check engine light came on. I used my personal OBD-II scanner and retrieved fault code U019F, which indicates “Lost Communication with Engine Coolant Pump Control Module.” This is directly related to the recalled component. I contacted BMW of Bay Ridge in Brooklyn, NY, and they told me I need to pay $335 for a diagnostic, even though I already provided the fault code and it matches the recall issue. They said this is a “standard diagnostic fee,” and they do not offer reimbursement even if it turns out to be related to the recall. BMW North America customer support told me that if a dealership confirms the fault is recall-related, they may try to expedite the remedy. But to get that confirmation, I’m expected to pay out of pocket first — which I find unacceptable since the part is already under an open recall and has now failed. So far, no dealer or service center has inspected the vehicle officially because I don’t want to pay $335 to confirm something I already know. Yes, my safety is at risk — the engine cooling system is compromised, and I’m afraid to drive the car. I feel severely impacted and stuck in a situation where BMW won’t take responsibility unless I pay first. This is unreasonable. I believe BMW should cover diagnostics or offer another way to confirm the issue without forcing owners to pay out of pocket for their known safety defect. I’m requesting NHTSA’s help in resolving this issue.

ODI #11657753

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 04/30/2025

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11656235

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 08/13/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11653432

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 09/15/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

ODI #11651956

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 10/01/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11651121

UNKNOWN OR OTHER,ENGINE — Filed 03/04/2025

My 2016 BMW 428i is part of an active recall for a defective engine coolant pump. This defect caused damage to my coolant housing, water pump, thermostat, and engine, and BMW has stated there is no fix available. My vehicle is unsafe and undrivable, yet BMW has not provided any solutions. I am requesting that NHTSA investigate and require BMW to provide a resolution, such as repairs, compensation, or a buyback.

ODI #11650196

ELECTRICAL SYSTEM — Filed 03/24/2025

The manufacturer has not remedied recall number 24V-608 Water Pump Electrical Connector in a reasonable time. I have contacted my BMW local service provider and they say the manufacturer has nor supplied the necessary parts with no commitment n when parts will be available.

ODI #11649199

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 08/13/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11646714

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 03/06/2025

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11644528

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 02/24/2025

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11644337

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 01/30/2025

I hear weird sounds in the car and it smells like it's burning. The car stalls while driving and while in traffic.

ODI #11643952

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 08/13/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11641634

ENGINE AND ENGINE COOLING — Filed 01/30/2025

The contact owns a 2016 BMW 435I. The contact stated that while starting the vehicle, the engine stalled. The battery warning light was illuminated. The vehicle failed to restart and was towed to the dealer. The dealer determined that the VANOS bolts had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.

ODI #11639283

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 01/29/2025

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11637900

ENGINE AND ENGINE COOLING — Filed 01/23/2025

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11636159

UNKNOWN OR OTHER — Filed 08/13/2024

The vehicle has had an open recall for more than 5 months as of today. No remedy is available. The dealer is refusing to assist with any solution to this problem or inspect the vehicle for this particular issue.

ODI #11632411

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 12/26/2024

The contact owns a 2016 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11630877

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 12/16/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle intermittently failed to start immediately and required several attempts to be started. The contact stated that there was white smoke coming from the rear of the vehicle while idling or while driving at various speeds. The check engine warning light and tire pressure monitoring warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11629560

ENGINE — Filed 11/01/2024

Water pump causing no start and high battery drain.

ODI #11627031

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 08/01/2024

Recall has not been remedied.

ODI #11624264

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM — Filed 08/13/2024

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11241214Crash

AIR BAGS — Filed 07/28/2019

CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED

ODI #11205633

VEHICLE SPEED CONTROL — Filed 06/16/2017

2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS

ODI #10991389Crash

SERVICE BRAKES — Filed 05/13/2017

TWO COLLISIONS AND SEVERAL OTHER INCIDENTS WHERE I WAS DRIVING 40-60 MPH, THE CARS IN FRONT OF ME SUDDENLY BRAKED, AND I IMMEDIATELY BRAKED WITH ENOUGH TIME AND DISTANCE TO COMPLETELY STOP THE VEHICLE BEFORE COLLIDING WITH THE VEHICLE IN FRONT OF ME. EACH TIME, ALTHOUGH I SLAMMED MY FOOT ON THE BRAKE IMMEDIATELY, THE CAR FELT LIKE IT WAS BRAKING, BUT NOT NEARLY AS FAST OR AS INTENSELY ENOUGH GIVEN THE AMOUNT OF PRESSURE I WAS APPLYING TO THE BRAKES AND THE TIME AND DISTANCE I HAD TO STOP BEFORE REACHING THE CAR IN FRONT OF ME. IN TWO OF THESE INSTANCES, WHERE THERE WERE CARS IN THE ADJACENT LANES, I WAS NOT ABLE TO SWERVE AWAY TO AVOID THE CAR IN FRONT OF ME, I COLLIDED WITH THE CAR IN FRONT OF ME. IN OTHER INSTANCES, I WAS ONLY ABLE TO AVOID A COLLISION BY SWERVING INTO ADJACENT LANES.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov