2023 BMW X1 Complaints

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 11/11/2025

In November 2025, I was driving an errand on city streets in a neighborhood. Speed was approximately 30-35MPH. Two lane road. There were no hazards in the road and while I was descending down a hill, my forward collision/emergency braking system activating, causing my vehicle to come to a complete and full stop from road speed. This had happened several other times when reversing out of parking spots into traffic or driving position but since the speed was slow and I do have cross traffic/collision avoidance, I initially I assume it was related to surrounding vegetation and sensor sensitivity. The issue happened again in December 2025 but I was moving at a much slower pace. In May 2025, I had the BMW integrated braking system recall addressed (NHTS #24V1040034860200). However, per the NHTSAA website, it appears there was a subsequent recall/safety repair required for the exact same issue, NHTS Recall #24V739000. I was not aware of this; was not notified by the dealership nor BMW and it could correlate to this issue. On June 4, 2026, I took my BMW to the BMW of El Cajon dealership in order to investigate the issue, as well as to address a nail in a tire and a brake warning light. Prior to attending the appointment, I noted the second recall for the braking system. However, the dealership is not checking or simply stating that there is no open recall on my vehicle which does not correlate with the NHTSA website. I am pushing this issue up the administrative chain of command but am very concerned. The dealership is simply attempting to replicate the issue without further investigation and refused to check the computer system nor the equipment replaced in May 2025 to confirm that there are no mechanical/system failures. Had this issue occurred on a freeway, I would have been in HUGE danger. I request that the NHTSA look into BMW and, specifically, this dealerships handling of mandatory safety recalls.

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE — Filed 05/17/2026

am writing to report a potential safety and fire hazard issue involving my BMW X1, along with ongoing electrical concerns I have experienced with this vehicle since purchase. Approximately two weeks ago, for the first time in three years, I needed to bring the vehicle in for an oil change. Due to my work commute of more than two hours each way, neither the BMW dealership near my home nor the one near my workplace was able to accommodate me within a reasonable timeframe. Because I could not continue driving without service, I brought the vehicle to Jiffy Lube for an oil change. During the visit, I agreed to replace the cabin/carbon air filter as recommended. Approximately three weeks later, while driving, I turned on the air conditioning and immediately noticed a strong burning smell coming from the vents. Concerned about a possible electrical or overheating issue, I turned the air off immediately. I contacted BMW service and the earliest available appointment was scheduled for May 20, 2026. During the scheduling call, the BMW service representative informed me that my vehicle also had an active recall that would be addressed during my appointment. When I asked for details, I was told it involved a “software update issue.” On May 18, 2026, I attempted to use the air conditioning again. This time, the burning smell became significantly worse and was combined with a musty odor. Shortly afterward, the ventilation system stopped blowing air entirely. When I arrived at BMW service, I explained the symptoms to my advisor. He responded that the issue “sounded familiar” and stepped away to speak with someone else. When he returned, he explained that another customer had recently reported a similar issue involving a recall on a BMW M5, but stated that the BMW X1 did not currently have the same recall. Given the burning odor, ventilation failure, and the similarity to another BMW recall-related complaint, I believe this issue should be investigated further as a potential hazar

ELECTRICAL SYSTEM — Filed 12/13/2025

Right around mid-December 2025, I parked my car, and went to bed, just to wake up on a notification that my battery was depleted and I should go to a service center. I went to the nearest BMW dealership, and had them check out the issue. They said it was caused by 2 incidents where I the car's engine was off with key on for 9 minutes and 10 minutes respectively. and therefore it is my fault and the battery is damaged. So, they had to replace it, and they charged me $1,100 for it. I still don't see how that's my fault, because when I put the car in parking and not exit, the engine turns itself off anyways, but entertainment stays on.

SERVICE BRAKES,LANE DEPARTURE — Filed 12/26/2025

1 Brakes: The brakes seem to have excessive wear. The car was purchased new and started making loud squeaking noises after about 18k miles. The squeaking sometimes went away after regular maintenance, but usually reappeared withing a few hundred miles of driving. Two different BMW dealership service centers examined the car at different times and claimed the squeaking was a sensor, however there was never a dashboard light or computerized message stating the same. At about 29K, a dashboard light and computerized message displayed warning the brakes needed regular maintenance. Strangely, the loud squeaking went away as soon as the dashboard light displayed. 2 Lane Keeping Assistance: the car will attempt to swerve into other lanes, fighting my attempts to control the steering wheel. This happens when lane markings have been redrawn, but the vehicle is detecting the painted-over lines and tries to divert to there instead. It also happens when a lane has an option to split into different directions. If I am driving straight, the vehicle will try to swerve into the alternate direction, instead of proceeding in the direction the car is already traveling. This sometimes risks driving into a curbs or barriers that separate the directions and has occurred numerous times.

BACK OVER PREVENTION — Filed 12/19/2025

The Rear Cross Traffic system does not work! A few days ago a car stopped inches away from me without any warning. I was backing out of a parking space at the grocery store.

SERVICE BRAKES — Filed 12/01/2025

Dealer says the needed parts are on back order. It has been over 1 year, and I have been unable to get the needed repairs.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 11/20/2024

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at various speeds and attempting to slow down, the brake pedal was depressed; however, there was a slight resistance while depressing the brake pedal. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000. VIN tool confirms parts not available.

TIRES — Filed 06/10/2025

The contact owns a 2023 BMW X1 equipped with Bridgestone Tires, Tire Line: Turanza, Tire Size: 225/55/R18, DOT Numbers: 16C1005HC0723 (Rear Tires) and 16C1005HC0823 (Front Tires). The contact stated that upon taking the vehicle for service, the contact was informed that all 4 tires needed to be replaced. The contact was informed that the front tires had 1-millimeter of treadwear remaining, and the rear tires had 3-millimeter of treadwear remaining. The vehicle was taken to the dealer, who was unable to determine the cause of the abnormal treadwear. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 7,000.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 09/01/2024

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES — Filed 05/01/2025

I received notice on the recall for my vehicle in October 2024. Since then I have tried to make appointments with BMW of Ramsey to fix the recall issue and they have told me each time that the part is not available and they cannot fix the issue. We are now in May 2025 and this has not been attended to.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 02/12/2024

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 05/13/2025

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 03/15/2024

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 05/06/2025

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES — Filed 04/23/2025

This recall (24V104) is more than 14 months old, and my BMW dealership (BMW Cleveland) has not contacted me about fixing the recall.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 04/22/2025

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 03/07/2025

The contact owns a 2023 BMW X1. The contact stated while driving 45 MPH, the contact felt an abnormal thud coming from the vehicle. The contact stated that the brake pedal depressed all the way to the floorboard before the vehicle was able to come to a complete stop. The contact stated that several unknown warning lights were illuminated. The vehicle functioned as intended while driving to the residence. The vehicle was towed to a dealer where it was diagnosed that the ESC had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was repaired three times in a year under NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The failure mileage was 21,730.

SERVICE BRAKES — Filed 03/14/2025

Recall Campaign No. 24V-104 Status Remedy not available Issued FEB 12, 2024 Last Updated Mar 14, 2025 It has been over a year since this recall came out and they have yet to have a fix for all of them. I asked the BMW dealerships near me, they are only fixing: cars that are currently sitting on the lot so they can sell them and cars that are actually experiencing the issue. My car does not have the issue and BMW will not fix it. They told me to wait until maybe Summer or Fall this year but no exact date.

SERVICE BRAKES, HYDRAULIC,POWER TRAIN — Filed 10/06/2024

The contact owns a 2023 BMW X1. The contact stated while driving approximately 65 MPH, the message "Braking may Require Additional Force" was displayed. The contact stated that while depressing the brake pedal, the vehicle jerked forward. The vehicle was towed to the local dealer. The contact stated that the vehicle was repaired under an unknown recall. The contact stated that later while driving at an undisclosed speed, the messages "Chassis Stabilization", "4-WD", "Vehicle may Roll" were displayed and the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 13,000.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 02/28/2025

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) — Filed 02/12/2024

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES — Filed 02/01/2025

Recall has been going on for a year and still no remedy. I have no been able to work with this vehicle since BMW put out this recall and there has been no fix for it. I am stuck with this vehicle

SERVICE BRAKES — Filed 01/01/2025

There is an outstanding recall on this 2023 vehicle that has been unavailable for two more generations. The car is now in its 2025 version. It appears BMW is making no attempt to remedy this recall.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 11/06/2024

A deer was standing ahead in the road and I began to brake! I was only going 25-30mph. The brakes were hard to push and it felt like something was malfunctioning eventually hitting the deer straight on!!! The Automatic Braking System did NOT work, the forward collision warning did NOT work and the BRAKES did not work after pressing hard to brake to avoid a collision!!! I have had this BMW for over a year and have had several recalls that the dealership fixed EXCEPT for the IB recall issued on 2/12/24 that they still have NO REMEDY!!!!!!! Not only is this a MAJOR safety issue that I've expressed to them many times- the worst has happened now and my braking system FAILED causing a collision!!! The Phil Hughes service dept. has lied about filling my washer fluid and that the faulty battery issue was due to it sitting too long! I drive this car EVERY DAY!! They also did not even disclose to me that there were faulty sensor issues when I had it serviced recently!! I do NOT trust them at this point!! Just this past week my check engine light went off and on. My husband unscrewed and screwed on the gas cap - the light was still on and then just went off as I was driving the next day! My battery still goes completely dead for unknown reasons....... I DO NOT FEEL SAFE!!! I am disabled from being rear-ended from a tractor trailer 4 years ago and this car has completely TRAUMATIZED me all over again and I will not drive this BMW ever again!!

POWER TRAIN,ELECTRICAL SYSTEM — Filed 07/11/2024

The vehicle is equipped with a dual clutch transmission and has the EPA mandated auto-start feature. When you stop the vehicle and the engine shuts off and then remove your foot from the brake to go forward, the engine hesitates to restart and then starts, revs, dumps the clutch and propels you forward at a dangerous rate. My wife was trying to pull into the garage and stopped a little short. When she tried to move forward about a foot, the car started and lurched forward hitting the house. There is no way to disable the auto start feature and there are no buttons in the car. This is going to get someone killed when they are trying to make a left turn across traffic and first the car doesn't restart and then it starts and flies into traffic. I complained to BMW and they say this is the way the government mandates the car to be.