2015 Buick Enclave Complaints

SERVICE BRAKES — Filed 11/03/2025

2015 Buick Enclave put in Park, doors unlocked, got out and the vehicle moved while in park.

EXTERIOR LIGHTING — Filed 02/27/2025

I had storm damage to my vehicle and needed the front headlight replaced. This was a insurance claim and it went to a local body shop as well as a GM Dealership trying to fix the problem. My vehicle is equipped with Adaptive Forwarding Headlights that turn with my steering wheel. Once my headlight was replaced this feature cannot work again. This feature is what holds my headlights in alignment with a module behind the headlight. GM is aware of this issue, and they cannot fix it. Now I have headlights that will not stay in place. The GM dealership said it cannot set my headlights the proper way due to the feature not working now. GM owned the issue; told us their engineers are working to find a fix however it has been years and every Enclave that needs a new headlight loses the feature they can't fix. I bought this car for the adaptive headlight feature to help me see at night and now I'm stuck with a vehicle I don't even want because GM can't fix their own product. It is not fair, and I can't see at night at all now due to my headlight pointing at the ground. Safety is a huge issue. GM needs to recall and fix their Enclaves or any other vehicles they make that have Adaptive Forward Assistant Headlights.

TIRES — Filed 07/05/2025

I went to Firestone in 2023 about my tire recalled and they claimed there was no recalled. I went again on July 5th, 2025 to changed all my tires but three of them were the tire mentioned. I provided documentation but the agent refused any recalled. Today July 22 , the manager Jason C told me tire recalled only last 6 months and he looked at the recall but per him is not applicable because I used the tire. I was expecting free replacement of 3 tires but they refused or willing to made an adjustment. I'm looking to see if the comment from the manager were correct or not. The firestone location is on address: 777 Middletown Blvd, Langhorne, PA 19047-1823 phone 215-792-6901. If the firestone agent in 2023 told me there is no recall even with documentation and once again in July 2025 I was told the same thing .I will use the tires but during all this time I experience holes, changed valves and replacement one but it costed me money. Please advised [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE — Filed 07/13/2025

oil just disappears. Burns off all the engine oil w no smoke

AIR BAGS — Filed 05/12/2025

The contact owns a 2015 Buick Enclave. The contact stated while driving at an undisclosed speed, the front passenger's side air bag unintendedly deployed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 03/31/2025

The dealership is unable to identify the failing component or system. The vehicle shuts off while driving above speeds of 60mph, which causes the power steering pump and power brake pump to fail. This symptom of shutting off while driving creates a significant life safety risk for the driver, passengers, and other motorists. The vehicle has been inspected by the dealership over 4 times in 3 months. Since the vehicle shuts off, there are no warning lamps, messages or other symptoms prior to the failure.

AIR BAGS — Filed 03/18/2025

The contact owns a 2015 Buick Enclave. The contact stated that while driving at an undisclosed speed, the driver's and passenger's side roof air bags independently deployed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the front driver's side and front passenger's side seat belts had seized. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,282.

SEAT BELTS,ENGINE — Filed 12/01/2024

The contact owns a 2015 Buick Enclave. The contact stated that upon inspection it was discovered that the vehicle was leaking engine oil. Additionally, the second-row driver’s side seat belt buckle had fractured and was inoperable. No further information was available. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 270,000,

AIR BAGS — Filed 10/31/2024

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

AIR BAGS — Filed 10/10/2024

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.