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2016 Buick Enclave Complaints

Consumer complaints filed with NHTSA

141

Total

2

Crashes

0

Fires

5

Injuries

0

Deaths

Most Reported Components

AIR BAGS
110
ENGINE
15
OTHER
5
STRUCTURE
3
STEERING
3

Owner Complaint Reports

Showing 25 of 141 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11760960

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 07/27/2026

I purchased this used 2016 Buick Enclave in July 2026. Shortly after purchase, the vehicle began repeatedly jerking and hesitating while driving. During occurrences, Traction Control/StabiliTrak warnings appeared and the vehicle experienced loss of power and difficulty accelerating normally. I reported the jerking/drivability problem to the selling dealer. On July 27, 2026, the selling dealer attempted a repair after I reported the jerking/drivability problem. Within approximately five minutes of leaving the dealership, the vehicle began jerking again. I then took the vehicle to an auto-parts store, where an OBD-II scan produced multiple diagnostic trouble codes, including P0300 engine misfire and several MAP-sensor-related codes. I have photographs documenting the scan results. The vehicle became disabled shortly thereafter and required towing. It was subsequently evaluated by an independent repair facility, where the MAP sensor was replaced. The vehicle later again experienced the jerking/loss-of-power condition and StabiliTrak/Traction Control warnings. On August 10, the vehicle became disabled again. These incidents have occurred while driving in traffic. When the condition occurs, I cannot reliably accelerate or maintain normal vehicle operation, creating a safety concern because I may be unable to move safely with surrounding traffic. The specific cause is UNKNOWN. The vehicle has been evaluated by the selling dealer and an independent repair facility and is being taken to an authorized Buick dealership for further diagnosis. The vehicle is available for inspection.

ODI #11749129

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 06/18/2026

Traction stabilization light comes on very frequently and vehicle loses power, step on gas and it sputters can’t get out of any one’s way, they throw parts at it and never fixes. From feedback off internet a big problem 2008-2017 enclaves

ODI #11720753

AIR BAGS — Filed 02/26/2026

I am seeing that these have been repaired, when in fact it has not been repaired.

ODI #11702282

ELECTRICAL SYSTEM — Filed 11/25/2025

Odometer Fraud. The contact purchased a 2016 Buick Enclave on November 25, 2025 from an independent dealer. It was later discovered that there was a mileage discrepancy. At the time of purchase, the Odometer reading was 102,068. After contacting Endurance Warranty Company, the contact was informed that the Odometer mileage was 193,000. No other agency was contacted regarding the mileage discrepancy.

ODI #11682503

UNKNOWN OR OTHER — Filed 05/06/2025

We have had spark plugs fixed twice in the past 4 months and they keep faltering. Both mechanics changed them

ODI #11682235

AIR BAGS — Filed 08/21/2025

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

ODI #11680318

AIR BAGS — Filed 05/10/2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

ODI #11673316

AIR BAGS — Filed 05/10/2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called several dealers and was informed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11653162

AIR BAGS — Filed 05/10/2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11643046

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 02/11/2025

During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?

ODI #11642320

AIR BAGS — Filed 05/10/2023

My airbags were recalled May 10, 2023 and I have been trying to get them replaced under recall # 23V334 for over a year now and am continously told that the part is on backorder.

ODI #11636734

AIR BAGS — Filed 05/10/2023

I am writing to bring to your attention a serious concern regarding General Motors (GM) and the incomplete recall of certain vehicles that pose significant safety risks to consumers. Specifically, I am referring to the recall announced on May 10, 2023, under Manufacturer Recall Number N232404980 and NHTSA Recall Number 23V334, affecting the 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia. According to the recall notice, a defect related to motor vehicle safety exists in these vehicles due to a potential manufacturing defect in the front-driver airbag inflator. This defect may lead to inflator rupture during deployment, allowing metal fragments to enter the vehicle interior, which could result in severe injury or death to occupants. The safety risks associated with this defect are alarming, and it is unacceptable that GM has failed to provide a timely remedy for affected consumers. The recall status remains incomplete, leaving many vehicle owners, including myself, in a precarious situation regarding our safety. Additionally, my vehicle is financed through Wells Fargo, and unfortunately, my warranty has expired. This leaves me with no available remedies for a critical safety issue that GM should be addressing. I believe that GM has not fulfilled its obligations under applicable laws and regulations concerning vehicle safety recalls. As a consumer, I urge the NHTSA to take action to ensure that GM expedites the remedy process for this critical safety issue and holds them accountable for the potential risks posed to my minor children and provide a remedy to consumers.

ODI #11635662

AIR BAGS — Filed 06/15/2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11632403

AIR BAGS — Filed 12/26/2024

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11632051

AIR BAGS — Filed 12/23/2024

Everytime I call the dealership they say there is no fix to this recall that could potentially injure or kill me while driving.

ODI #11624008

AIR BAGS — Filed 11/07/2024

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11623318

AIR BAGS — Filed 05/13/2023

This recall has been open for over a year with no indication of when the repair will be made. For something like an airbag, this extended time seems unreasonable. Please "encourage" GM to make the repair parts available to its dealerships ASAP.

ODI #11618115

AIR BAGS — Filed 09/11/2024

See attached document for complaint.

ODI #11609610

AIR BAGS — Filed 07/11/2024

See attached document for complaint.

ODI #11609416

AIR BAGS — Filed 06/01/2024

See attached document for complaint.

ODI #11608929

AIR BAGS — Filed 08/16/2024

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11434440

SEAT BELTS — Filed 06/01/2021

Child became entrapped in 3rd row seatbelt, seatbelt was unable to be released from locked position and it wrapped so tight around the child his airway was cut off, it wouldn’t come from around him, and had to be cut off.

ODI #11114255Crash

AIR BAGS,SEAT BELTS — Filed 07/20/2018

WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.

ODI #11114338Crash

AIR BAGS — Filed 07/27/2018

WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.

ODI #10875386

STRUCTURE — Filed 06/19/2016

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE GETTING CARGO OUT OF THE VEHICLE, THE TAILGATE CLOSED AND LOCKED AND FAILED TO RETRACT AND REOPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR HAND INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov