2024 Buick Envista Complaints

ELECTRICAL SYSTEM — Filed 06/04/2026

a software glitch that causes the instrument panel display to intermittently black out or go completely blank. This safety recall (NHTSA Campaign Number 23V744 / GM Recall Number A232424320) impacts the vehicle's electrical system, specifically targeting the Virtual Cockpit Unit (VCU) module. Core Issue & Symptoms Blank Dashboard: The primary symptom is an instrument panel that intermittently blacks out.

ELECTRICAL SYSTEM — Filed 06/01/2026

1. Instrument Panel Display Blackout (NHTSA Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warning lights increases the risk of a crash.Affected Vehicles: Approximately 6,289 Buick Envista units are affected.The Remedy: GM is updating the VCU software free of charge. This update can be performed either over-the-air (OTA) or by taking the vehicle to a Buick Dealership. The GM reference number for this recall is A232424320.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 06/11/2026

The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull out into traffic & turned back on its self 3 times today. One time in the morning on my way to the gym at a stop light when it turned green when I went to proceed the car turned off and turn back on its self, leaving the gym pulling out of the parking lot pulling out into traffic it turned off & back on by itself & this evening after stoping at a store I stopped at the exit & when I went to pull out in traffic the car turned off & back on again by itself. Also the delay wipers do not come on themselves.

ELECTRICAL SYSTEM — Filed 05/28/2026

Driving and everything on my dashboard goes black. Also issues with false blind spot detections.

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 03/25/2026

My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car. Our concern is how could the car allow such an impact to occur especially at low speed. Video from our car showing the accident is here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 08/23/2025

The contact owns a 2024 Buick Envista. The contact stated that while driving at various speeds, the instrument cluster and the infotainment system went blank. The vehicle was taken to the dealer on several occasions, and the contact was informed that no cause for the failure was found. Additionally, the vehicle failed to start and made an abnormal sound while struggling to start. The vehicle was towed to the dealer. The vehicle was not yet diagnosed or repaired. Upon investigating the issue, the contact related the failure to NHTSA Campaign Number: 23V744000 (Electrical System); however, the VIN was not included in the recall. The dealer printed a copy of the recall information to add to the diagnostic report. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 45,882.

ELECTRICAL SYSTEM,ENGINE — Filed 07/16/2025

The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the contact felt a hard kick when the vehicle accelerated. The instrument cluster was blank. No warning lights were illuminated. Recently, while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that there were no open recalls associated with the VIN. The dealer requested that the contact pay for a diagnostic test. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was made aware of the failure but did not assist. The contact was informed that there were no open recalls on the VIN and that the vehicle was over the warranty mileage limitation. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,000.

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 12/13/2025

I am writing to report a serious and ongoing safety issue with my vehicle. While I was actively driving in traffic, my car suddenly shut off completely without warning. This occurred while the vehicle was in motion, creating an immediate and dangerous situation. During this incident, the steering wheel locked up multiple times while I was driving, making it extremely difficult to control the vehicle and safely maneuver through traffic. This put not only my safety at risk, but also the safety of other drivers on the road. In addition to this, there are multiple mechanical and safety-related issues with the vehicle: •The driver’s seat is stuck and cannot be adjusted. •The front doors will not lock. •The back doors will not unlock. These issues significantly increase the risk of injury or harm in the event of an emergency, accident, or even while the vehicle is parked. Given that the vehicle shut off in traffic and experienced steering lock while driving, I do not feel the car is safe to operate. I am requesting that this matter be reviewed urgently, as this vehicle presents a serious safety hazard to myself and others. Please advise on the next steps for inspection, coverage, or resolution as soon as possible. Thank you for your prompt attention to this matter

ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 12/17/2025

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The brake system failed, specifically involving the brake master cylinder and/or electronic brake booster assembly. The vehicle and affected components are currently available for inspection at a Buick dealership. How was your safety or the safety of others put at risk? Answer: The vehicle experienced a complete loss of braking while in motion. The brake pedal did not provide normal stopping capability, and the vehicle did not slow or stop as expected when the brakes were applied. This created an unsafe driving condition due to the inability to stop the vehicle using normal braking input. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. The vehicle was inspected by a Buick dealership following the incident, and the dealer confirmed a failure of the brake master cylinder and/or electronic brake booster assembly. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: The vehicle has been inspected by a Buick dealership. General Motors Customer Assistance has been contacted regarding the issue. No police report was filed, as no collision occurred Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: There were no warning lamps, messages, or symptoms prior to the incident. Warning messages and indicator lights appeared at the time of the failure, including brake system warnings, Stabilitrak, and steering assist reduced.

UNKNOWN OR OTHER — Filed 12/20/2025

Sunroof glass shattered on I-5 south approx 1215pm just before the Nisqually exit. We looked for cause of the incident but could not find debris/rocks that could've been the cause. Also, there wasn't much glass inside the car, the remnants puckered upwards. The glass shatter seemed to come out of the blue; weather was grey but no rain or sprinkles at the time. We pulled over at the next exit which was Nisqually to look at the damage and to tape up the car.