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2023 Chevrolet Bolt Euv Complaints

Consumer complaints filed with NHTSA

105

Total

10

Crashes

1

Fires

4

Injuries

0

Deaths

Most Reported Components

OTHER
23
ELECTRICAL
19
STEERING
16
ENGINE
11
BRAKES
11

Owner Complaint Reports

Showing 25 of 105 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11751103

STEERING — Filed 10/01/2025

Rattling noise started coming from the steering wheel, it can be felt through the steering wheel. Doing an inspection it's coming from the the U joint area and steering wheel. The steering wheel also doesn't properly turn back into place when turning at lower speeds. Issue started around 40k miles. Searching the online the issue lots of people are having the same issue. Per Chevy Dealership, In need of roughly $2,850 repair parts are Steering Gear, Steering Shaft, Steering ujoin

ODI #11743970Crash

STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 06/04/2026

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.

ODI #11741046

STEERING — Filed 05/01/2026

I have a 2023 Chevy Bolt EUV, and I'm experiencing a steering issue. When making left or right turn, the steering wheel does not return to center automatically. This problem has been present since the beginning, and it has gradually been getting worse.

ODI #11740412

VEHICLE SPEED CONTROL,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE — Filed 02/13/2026

Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.

ODI #11736201

STEERING — Filed 05/05/2026

Steering wheel does not return to center; likely due to failing steering gear or rack due to faulty lubrication at factory.

ODI #11731208

STEERING — Filed 09/01/2025

Steering rack failure (wheel does not return to center, crunchy steering with increasingly more resistance over time).

ODI #11720568

STEERING — Filed 02/25/2026

Steering gear assembly malfunction. Internal rack & pinion failure is present. Rack is binding/seized. When making a turn on the vehicle, the steering wheel does not return to center, creating a highly dangerous situation where if the steering wheel is not manually returned to center it can cause a motor vehicle accident. In other words, once a turn is initiated the car will remain in a turned state unless the steering wheel is wrestled with to return to traveling in a straight line. The problem has been reproduced and confirmed by an independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representative, or others outside of an independent service center. There were no warning lamps, messages, or other symptoms of the problem prior the failure. The failure appeared starting at about 25,000 miles and gradually became worse to just under 40,000 miles which is the mileage on the car now.

ODI #11719841

UNKNOWN OR OTHER — Filed 02/21/2026

Rear backup camera cuts out periodically while using. Multiple reports of this issue in online discussion groups.

ODI #11719466

POWER TRAIN — Filed 02/16/2026

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while the vehicle was parked, the message "Service Transmission - Unauthorized Shift" was displayed. While attempting to shift into drive(D), the gear shifter failed to move to the intended selection. The contact stated that a tow truck arrived and while loading the vehicle onto the flatbed, the driver attempted to shift into neutral (N), but the transmission failed to respond. The vehicle was towed to a dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

ODI #11718978

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 02/16/2026

The radio amplifier is mounted in the rear trunk wheel well attached to the bottom, along with the subwoofer assembly. Under the amplifier is a small drain. My trunk leaked during the rain and shorted out the amplifier. This shut off all communication noise in car. No noise from blinkers or warnings of dangerous situations. According to AI, "The 2023 Chevy Bolt EV shares the same basic body structure and rear hatch design as earlier models (2017–2020), and there is no confirmed evidence that the trunk seal was redesigned or improved to prevent water intrusion. Despite a known issue with water leaks into the trunk—often due to voids in seam sealer or compromised tailgate gaskets—General Motors issued a service bulletin (18-NA-182) that applied only to 2017–2020 models. However, owners of 2022 and 2023 models have reported identical leaks, with water pooling in the rear cargo area and damaging components like the amplifier located in the spare tire well." Remember, when the amplifier goes out, every warning signal goes out, as well as radio and hand free operation of cell phones.

ODI #11718271

STEERING — Filed 01/31/2026

Turn Signal no longer returns to the original position after making a turn.

ODI #11714596

ELECTRICAL SYSTEM — Filed 06/01/2023

What component or system failed or malfunctioned, and is it available for inspection upon request? The door locks automatically unlock when the car shuts itself off if the key fob is inside. Yes, it is available for inspection. How was your safety or the safety of others put at risk? Twice now, once in this car, and once in my previous car (a Bolt rather than an EUV) I fell asleep at a charging station, in the Texas summer, with the A/C running, and when I woke up, the car was off and the doors had automatically unlocked. I believe this has happened to other people. See, for example: https://westchester.news12.com/police-duo-to-be-charged-after-stealing-a-car-while-it-was-charging Has the problem been reproduced or confirmed by a dealer or independent service center? No, but as I wrote, it has happened to me with two separate vehicles, a 2019 Bolt, and a 2023 Bolt EUV, and it is eminently reproducible. Get in the car, lock the doors, leave the car on and wait an hour. When the car shuts itself off, it will unlock the doors (I believe because the key fob is inside.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. But I sent an unacknowledged email to GM's general counsel on 9/1/2019 the first time it happened in my 2019 Bolt EV. It still happens in my Bolt EUV. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

ODI #11713573

ELECTRICAL SYSTEM,EXTERIOR LIGHTING — Filed 10/02/2025

Water intrusion occurred inside the rear taillight assembly, resulting in visible moisture/condensation within the housing and subsequent taillight malfunction/failure. The affected taillight performs critical rear lighting functions, including brake and signaling illumination. The presence of water inside the sealed taillight assembly indicates a failure of the lens or housing seal. Over time, moisture intrusion caused degradation and failure of the lighting function. Loss or impairment of rear lighting reduces the vehicle’s visibility to other drivers, particularly at night or during adverse weather conditions, creating a safety risk related to rear-end collisions and improper signaling. The condition developed during normal vehicle use and exposure to rain and environmental moisture. No collision, impact, or external damage occurred prior to the failure. No dashboard warning messages or alerts were observed prior to discovering the issue. The vehicle was inspected by an authorized dealership, which confirmed the taillight failure. The dealership stated the light source is not serviceable and that the entire taillight assembly must be replaced. The manufacturer acknowledged the issue but stated the vehicle was outside the warranty period and offered only a partial goodwill assistance of approximately 20%, leaving an out-of-pocket repair cost exceeding $800. Multiple consumer reports and online owner discussions document similar instances of water intrusion and taillight failure on Chevrolet Bolt vehicles, suggesting a potential pattern related to taillight design or sealing rather than isolated damage or maintenance-related failure. The affected taillight assembly remains available for inspection upon request.

ODI #11710557

ELECTRICAL SYSTEM,STRUCTURE,ENGINE — Filed 11/30/2023

I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.

ODI #11709608

FORWARD COLLISION AVOIDANCE — Filed 01/06/2026

Forward collision prevention system activated unnecessarily. I was already breaking and on track to stop well behind the vehicle in front of me. I had just pulled around stopped traffic in another lane, which seems to be common in all the incidents I've had like this. The safety concern is that the vehicle stopped unexpectedly, and if traffic behind me hadn't been paying attention, they could have run into me. In the past I asked a dealer to look into it, and found nothing wrong. Deactivating the system for a time, and then reactivating it, seems to improve the problem for a while.

ODI #11635144Crash

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 01/01/2025

The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.

ODI #11624002Crash

FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM — Filed 10/18/2024

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 27,000.

ODI #11621013Crash

SERVICE BRAKES — Filed 01/18/2024

1) What component or system failed or malfunctioned, and is it available for inspection upon request? - When a car stopped in front of us suddenly, the brakes on the car did not fully stop the car and continued to skid even when the break was pushed all the way down. I believe there is an issue with the EV braking system or software associated with the braking system. While this occurs rarely, this has occurred a handful of times in the last year that we have owned this car. The first time resulted in damage to my front bumper which had to be repaired. 2) How was your safety or the safety of others put at risk? - Nobody has been hurt yet. But this is absolutely a safety concern for us. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? - We brought the car into the dealership in mid June 2024 and they said they found no issues with the braking system. They told me to contact Chevy's main phone number to complain. I tried calling but have not had any luck reaching a person, as I was simply put on hold for about an hour. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - This was only inspected by the dealership during a routine service check in June 2024. No issues were found by them. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - None that I remember.

ODI #11609741Crash

VEHICLE SPEED CONTROL,ENGINE — Filed 08/13/2024

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at approximately 3 MPH and turning into a parking spot, the contact stated that the vehicle independently accelerated, drove over the parking bumper, and crashed into a tree. The contact stated that the front passenger lights and the front passenger side grill were damaged. The contact stated no warning light was illuminated. The contact was unhurt. The contact had taken the vehicle to a collision repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,000.

ODI #11590527Crash

VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 05/22/2024

While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.

ODI #11571719Crash

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 02/18/2023

This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou

ODI #11570360Crash

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM — Filed 01/30/2024

One pedal speed control was used to slow down and stop the car approaching a busy intersection. The car came to a complete stop and was idle at the intersection. While stopped at the red light, the car suddenly accelerated into oncoming traffic and was directly heading towards a head-on collision. The driver turned the car to the left, avoiding injury, however, a party in the other vehicle was injured. The Chevy Bolt received extensive damage and was totaled. The police filed a report and the insurance company inspected the vehicle and has taken possession of the vehicle.

ODI #11552090Fire

ELECTRICAL SYSTEM — Filed 07/10/2023

What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department only stated that they went by NFPA921-2021. However, no detailed report was produced, or at least they say it never did, even though we requested more than two dozen times. And evidently, just closed the case without giving us a valid reasoning or evidence of anything. And as for the NFPA921-2021, it is two years old already. Please keep in mind that GM had this car for almost 3 months for investigation but no report, reasoning, or any valid understanding for a consumer's point of view. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM said they did but no investigation report or work report or anything related to that has been provided. NO EVIDENCE, NO TRAIL, NO INVESTIGATION REPORT. Only denial letter. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear None of the warnings were shown prior to this. 3 months of investigation from GM, but no reports, no investigation report was produced or provided. How can we as a consumer, believe what they are doing is valid and fair?

ODI #11527479Crash

EXTERIOR LIGHTING,SERVICE BRAKES — Filed 05/27/2023

Iv'e owned the Bolt EUV for a few months and I was almost rear ended at least 4 times. One time the person tapped my rear bumper with their license plate and left a very light mark. There wasn't enough damage to make a report and the driver stated that they didnt notice me braking. The brake lights are too low and not very noticable( see attached photo with arrows). This issue can easily be corrected. The Bolt EUV has a light in the middle right above the rear window that only operates at night when you turn on the lights. They should have it act as a break light also.

ODI #11526906Crash

EXTERIOR LIGHTING — Filed 06/01/2023

Got rear ended. I learned that the brake lights on the Bolt EUV are mounted low and are small. The large rear lights that people would normally assume as brake lights do not light up when braking. This could increase the chances of rear end collisions.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov