2018 Chevrolet Cruze Complaints

UNKNOWN OR OTHER — Filed 06/08/2026

My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.

SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM — Filed 05/09/2026

Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it usually goes with no problem if its down hill since ur not pressing the gas or anything. Turning the air on also makes the car slow down other problems also is the gas running fast could just fill the tank n by the second day it will almost be over. Today the transmission gave up on me now I have no car to move around making it hard for me to go anywhere especially work since that’s how I make my money for living but with no car it’s a big problem.

SEAT BELTS — Filed 03/26/2026

The contact owns a 2018 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the windshield wiper compartment inadvertently opened. There was a failure with the seat belts. The contact stated that the driver’s side seat belt was excessively loose, and the front passenger’s side seat belt was overly tight. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s and front passenger’s seat belt assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,550.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 02/26/2026

Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.

ENGINE — Filed 02/09/2026

-The engine experienced internal failure resulting in low compression in cylinder 1. The failure has rendered the vehicle inoperable. The vehicle and engine are currently available for inspection upon request. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Chevrolet dealership. Both identified low compression in cylinder 1 due to internal engine failure. The vehicle has been inspected by an independent mechanic and an authorized Chevrolet dealership at the request of General Motors. The vehicle became undrivable due to the engine issue. There were no significant prior warnings that would have indicated imminent internal engine failure. The check engine light turned on 2/9/26 and was first taken into a shop the next day, 2/10/26.

POWER TRAIN,ENGINE — Filed 02/15/2026

The steering started to shake. The car seat started to shake as well. It felt very unsafe, but there was no serious injury. John from Feldman Chevrolet in New Hudson, Michigan said that there is a "Cylinder 1 misfire code". After the car started shaking, the engine light came on. John told us that the engine should be replaced.

STEERING,AIR BAGS,STRUCTURE — Filed 02/09/2024

The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105, 000.

AIR BAGS — Filed 05/24/2023

The contact owned a 2018 Chevrolet Cruze. The contact stated that while driving at 55 MPH, the vehicle collided with a deer and a guardrail. The vehicle was impacted on the front and rear passenger side and the front of the vehicle. The air bags did not deploy. The passenger seat occupant sustained a knee injury but did not receive medical treatment. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

POWER TRAIN — Filed 08/11/2022

put car in PARK ,got out to check mail box 20 feet away [car door left open]. When retuning to car it began to slowly move backward.I ran around the back and tried to get in but was knocked down by the open door.I rolled away from the approaching wheel with minor scrapes. The car continued backing across the street,hit a pole then toward a group of people.I was able to alert them and all got out of the way. I have been working with GM to find out if this model,this transmission,or only this car has this slip from Park to Reverse problem.

POWER TRAIN — Filed 08/11/2022

The contact owns a 2018 Chevrolet Cruze. The contact stated that the vehicle shifted from park into reverse without warning. While the vehicle was idling, the driver exited the vehicle and the vehicle rolled and crashed into a telephone pole. The driver's side door was ajar and was ripped off during the crash. The contact sustained cuts and bruises but no medical attention was provided. A police report was filed. There was no reported fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 45,000.

POWER TRAIN,ENGINE — Filed 11/12/2021

The contact owned a 2018 Chevrolet Cruze. The contact stated while driving approximately 68 mph when the contact crashed into a deer, the brake pedal was depressed however the vehicle continued to move forward. The contact stated that he had placed the vehicle in park but the vehicle continued to drive, the contact had to continuedly press the ignition button for the vehicle to turn off. The contact stated no warning lights were illuminated. The contact mentioned that the cruise control was activated at the time of the failure. The contact sustained scrapes on the arms but did not seek medical attention. A police report was taken and the vehicle was towed to a local tow yard where it was diagnosed as destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 119,000. The VIN was not available.

SERVICE BRAKES — Filed 12/12/2020

I GO TO BRAKE AT A LIGHT, AND I RELEASE MY FOOT OF THE BREAK . AND MY CAR STALLED. I PUT INTO PARK. THAN PUT IT BACK IN DRIVE AND I TRIED TO ACCELERATE AND MY CAR DIDNT BUDGE... I HAD TO TURB MY CAR ON AND OFF FOR IT TO WORK AGAIN... THIS HAS BEEN HAPPENING

SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 10/24/2020

MY SON BOUGHT HIS CAR NOT EVEN HAPPEN IN A MONTH HE HIT A DEER HE SAID IT FELT WEIRD LIKE THE BRAKING SYSTEM WENT WEIRD NOT EVEN THINKING IT WENT TO AN AUTO BODY SHOP AND MY FATHER TOLD ME TO LOOK UP RECALLS AND IT WILL NOT LET ME LOOK IT UP IT'S IN THE VIN ISN'T RECOGNIZED BY GMC SO I'M CURIOUS ON WHAT'S GOING ON WITH HIS CAR IF THERE WAS ANY RECALLS OR IF IT WAS MECHANICAL ISSUE I'D LIKE PAUL TO THE SIDE BRAKES FOR A WEIRD IT WAS IN WAYNE COUNTY OHIO ON ROUTE 585 AT THE END OF OCTOBER 2020

AIR BAGS,SEAT BELTS — Filed 08/24/2020

HUBBY WAS REAR ENDED BY A CAR GOING 45+ MILES AN HOUR, THE DRIVERS SIDE SEAT BELT DID NOT LOCK IT IS NOW LOCKED IN A FULLY EXTENDED POSITION. AFTER IMPACT, HE SAID THERE WAS SMOKE IN THE CAR FROM WHAT LOOKED LIKE THE AIRBAG SHOULD HAVE INFLATED, BUT DID NOT. HE WAS ALMOST STOPPED FOR A RED LIGHT AND HIT FROM BEHIND. THE SEAT BELT SHOULD HAVE LOCKED TIGHT AND IT DID NOT.

AIR BAGS — Filed 07/31/2020

CAR HIT A DEER AT 50 MPH. AIRBAGS DID NOT DEPLOY. SEE PICTURES OF DAMAGE TO VEHICLE.

STEERING,AIR BAGS,WHEELS — Filed 12/29/2019

ON I35 SOUTH BOUND JUST NORTH OF OSEOLA IA. AT 73 MILES AN HOUR SOMETHING CAME LOOSE ON LEFT FRONT CAR TOOK A HARD LEFT NO CONTROL CRASHING INTO CABLE BARRIER IN MEDIAN. 3 PEOPLE ON BOARD 2 FRONT 1 REAR. NONE CAN EXPLAIN WHAT HAPPENED IT HAPPENED SO FAST. LEFT FRONT WHEEL AND AXLE WERE NOT FOUND AT THE SEEN OF THE ACCIDENT LEFT FRONT WAS COMPLETELY GONE. ONLY 4 AIRBAGS OF THE 10 ON BOARD DEPLOYED. RECEIVED ONSTAR NOTIFICATIONS ON STABILITY CONTROL SYSTEM (STABILITRAK}, ANTILOCK BRAKING, ENGINE AND TRANSMISSION SYSTEM, AND FLAT DRIVERS SIDE REAR ALL AT THE SAME TIME.

SERVICE BRAKES — Filed 10/18/2019

I WAS TRAVELLING ON THE INTERSTATE AT ABOUT 50 MPH WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON MY BRAKES IN PLENTY OF TIME, BUT I REAR-ENDED THE VAN IN FRONT OF ME. AT THE TIME I THOUGHT I MUST HAVE SKIDDED INTO THE VAN, BUT LOOKING AT THE COLLISION SITE LATER, THERE WERE NO TIRE MARKS.

SERVICE BRAKES — Filed 10/28/2019

I WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE WHEN APPROACHING AN INTERSECTION. RATE OF SPEED WAS 40 MPH, AND WHEN BRAKES WERE FIRMLY/HEAVILY APPLIED, THE VEHICLE DID NOT STOP, WHICH CAUSED ME TO REAR END THE VEHICLE IN FRONT OF ME.

ENGINE — Filed 05/27/2019

TL* THE CONTACT OWNED A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, A POP NOISE WAS HEARD FROM THE REAR OF THE VEHICLE AND BLACK SMOKE SHOT OUT FROM THE FRONT PASSENGER'S SIDE AND IMMEDIATELY FOLLOWED BY FLAMES THAT QUICKLY COVERED THE ENTIRE VEHICLE. THERE WAS NO WARNING. BOTH POLICE AND FIRE REPORTS WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AND TOWED TO A ROADRUNNER. THE CONTACT CALLED THE GERRY LANE CHEVROLET DEALER (225-366-7962, LOCATED AT 6505 FLORIDA BLVD, BATON ROUGE, LA 70806) WHERE THE DEALER DENIED RESPONSIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND LEFT THE MATTER UP TO THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,600.

AIR BAGS,STRUCTURE,SERVICE BRAKES — Filed 05/10/2019

MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION

VISIBILITY/WIPER — Filed 10/05/2018

RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML GENERAL MOTORS FIX IS TO PUT THE CAR IN REVERSE FOR 13 SECONDS AFTER STOPPING AND BACK INTO DRIVE. THIS IS AFTER SIX MONTHS OF DEALING WITH THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

SERVICE BRAKES — Filed 01/29/2019

I HAVE THE VEHICLE SERVICE FOR THE 30,000 MILES FLUSH ON JANUARY 21,2019. ON JANUARY 29TH I WAS ON THE FREEWAY IN MORNING TRAFFIC HEADING NORTH ON THE 110 WHEN AT 25 MILES I MADE A SUDDEN STOP DUE TO THE CAR IMFRONT OF ME. MY CAR DIDN'T STOP AND SLAMMED INTO THE CAR IN FRONT OF ME. MY CAR WAS REPORTED TO BE TWO DAYS LATER AS A TOTAL LOSS. I'M GRATEFUL MY KIDS, SISTER AND I WEREN'T INJURED. JUST DOESN'T MAKE SENSE AFTER JUST PAYING ALMOST $500 A WEEK BEFORE FOR SERVICING.

AIR BAGS — Filed 10/28/2018

ALL AIRBAGS WERE DEPLOYED DURING THE ACCIDENT EXCEPT DRIVERS SIDE (STEERING WHEEL). THE VEHICLE WAS IN MOTION ON CITY STREET.

SERVICE BRAKES — Filed 11/28/2018

AS I WAS BACKING OUT I PLACED MY FOOT ON THE GAS AS I GOT READY TO BREAK I PLACED MY FOOT ON THE BRAKE, BUT THAT'S WHEN MY FOOT SLIPPED OFF THE PEDAL AND BACKED INTO THE PERSON BEHIND ME.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 08/05/2018

WHILE DRIVING MY 2018 CHEVY CRUZE THE OIL LIGHT CAME ON, THE ENGINE LOCKED UP, AND THE VEHICLE CAUGHT FIRE. THE DEALERSHIP SAID THAT IT WAS DUE TO A FUEL LINE SPRAYING FUEL ON THE ENGINE.