2019 Chevrolet Cruze Complaints
Consumer complaints filed with NHTSA
20
Total
4
Crashes
1
Fires
3
Injuries
0
Deaths
Most Reported Components
Recent Complaints
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 07/01/2026
The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes would not work causing a major accident.
POWER TRAIN,ENGINE — Filed 07/05/2025
For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics that I have taken it to were able to figure it out, and most of them could not smell The musky smell that I smelled. The car had approximately 40,000 mi on it when this started about a year ago, Maybe 8 months. Recently I have noticed that the coolant in my car is disappearing, I have kept a constant check on it and about once a week have had to add fluids to keep it from getting too low. I have had the coolant system checked out. I've had it flushed. They pressure tested the coolant tank and all tests passed and they could find no issues. However, when my father came to town he checked it out and there is coolant fluid leaking inside my car under the dash and it is dripping slowly on to the underpad of the carpeting and I assume drying up before it gets to a point where it is making a wet spot in the floor. Obviously after more research my father has told me that this has been a known issue with this model of car, however, there is not a recall that I can find with my VIN number. Obviously being stuck in a hot car in Florida, breathing in the fumes from a poisonous liquid is not healthy for me or anyone in my car. This is a safety issue not only for the fumes that I have been breathing, but foggy residue that collects on my windshield creates visual issues especially at night. This could cause me to have a major accident and possibly lose my life. I should not be struggling with a car that I treat like my baby. I have read that this is a design flaw due to the plastic connectors on the hoses, I would like Chevy to stand behind their vehicle and fix this issue for me. I never use the heater, because I live in Florida!
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE — Filed 06/12/2024
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience
ENGINE — Filed 02/05/2025
Timing chain rattles, due the the chain tensioner not having motor oil at early morning start-up. This causes the chain to be loose and eventually engine damage. Europe already issued recalls to this issue. They solved this issue by installing a seal, TIMING CHAIN TENSIONER FOR CHEVROLET GMC OPEL FEBI BILSTEIN 181945.
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 06/03/2024
The vehicle needs the transmission bolts replaced has a recall need repaired as as possible. The automatic transmission jerk
TIRES — Filed 05/10/2024
When going in to get new tires, I was infomred the Primwall 205/55R16 I had had put on the car less than 2 years ago are now seperating. So far, the company is unwilling to replace them.
POWER TRAIN — Filed 02/24/2024
The bolts on the transmission accumulator needs to be replaced I see an unrepaired recall
AIR BAGS — Filed 06/14/2023
The contact owns a 2019 Chevrolet Cruze. The contact stated that after starting the vehicle and shifting into drive(D), the SRS warning light illuminated on the instrument panel. The contact stated that the air bag warning light had been illuminated for months prior to experiencing the new failure. The vehicle was taken to an independent mechanic who failed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.
POWER TRAIN — Filed 12/10/2022
Transmission leak coming from the main seal on the transmission
VEHICLE SPEED CONTROL,ENGINE — Filed 06/18/2022
Unknown I purchased this vehicle in 2019 About 2 and half years now. This car engine is malfunctioning. When i am driving uphill the speed is not transitioning and it had caused other vehicles behind me to slow down. Second major problem is during the summer season the speed does not adjust easily . I would have to press on the gas so hardly to be able to proceed. The worst of all is when am at a traffic light and it turns green that I must proceed the car will not move. I get stuck for a short period and then i would pressed on the gas and all of a sudden you will hear a heavy noise. I drive without AC in summertime often because the car would be stuck, stuck i repeat on the road without moving if my AC is on. It is terrible i must turn off my AC to be able to drive and if i do not am at risk of getting hit by the car behind me. This has been so hard on me and i am really distressed.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov