2015 Chevrolet Equinox Complaints
Consumer complaints filed with NHTSA
680
Total
24
Crashes
6
Fires
19
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 680 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 05/22/2025
When I was driving down the street, I noticed smoke coming from the hood then flames . I parked off to the side of the road and open the door and took off running away from the vehicle. Loosing everything clothes, phones , jewelry important documents. I paid off the vehicle. Was happy that for once in my life I did something good until that happen so please help on what to do . I know I didn't pay off the SUV for nothing.
AIR BAGS — Filed 09/05/2025
Hello, on September 5, 2025 I was driving my 2015 Chevy equinox. I was in a collision while driving my 2015 equinox going at a speed of 60 mph on a highway. On the day of the collision i hit a cargo truck that was carrying vehicles an it completely destroyed the front of my 2015 chevy equinox despite the severity of the impact. None of the airbags deployed. Fortunately me and my daughter did not sustain any injuries but I agree strongly that air bags should have deployed by the severity and location of the impact. This could have been more dangerous if someone else had been in the vehicle or if the wreck was slightly worse. My vehicle was viewed by the police at scene but no one else. There was no warning lights or messages prior to the accident. I am submitting this report because I believe the airbag system may have failed and I wanna make sure this is investigated I still have the vehicle and can provide photos and further details if needed.
AIR BAGS — Filed 12/15/2023
Car received a front impact and airbags did not deploy despite the alert on the dash saying “service airbags” immediately after collision. Seat belts engaged though.
AIR BAGS — Filed 04/15/2023
Drivers seat back rest air bag randomly deployed when I was in park, in my driveway taking my seat belt. Bruised my arm/ side of body pretty good. I had no idea how that could happen however, I connected my scanner tool to the car and come to find out I had 7 air bag/srs codes. After that happened all of my seat belts locked up, and per the scanner, it says a few other air bags have deployed but they haven't. This happened a while ago, (wife's car) and I haven't had time to reach out about it. I still drive it just to work and back but I disconnected the srs module in fear of the air bags the scanner tool said deployed WILL deploy while I'm driving. No previous codes or air bag light were shown before that occurred along with no previous repairs or modifications at the time were done besides regular maintenence. Hasn't been inspected but the light is still on, they're hard codes that can't be cleared, and the deployed air bag/seat back cover is still present.
ENGINE AND ENGINE COOLING — Filed 04/03/2022
The contact owned a 2015 Chevrolet Equinox. The contact stated while driving 25 MPH, the vehicle's engine started making a loud humming sound. The contact stated no warning light was illuminated. The contact pulled into parking and observed what appeared to be steam issuing from under the hood. The contact raised the hood and saw that the engine compartment was on fire. The fire department was called and the fire was extinguished with chemical fire extinguishers. The police were also on the scene and wrote a report. The vehicle was towed to an impound lot. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
ENGINE — Filed 01/26/2022
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an unknown speed the engine revved, a burning odor was detected with the check engine warning light illuminating The vehicle was taken to Pep Boys where the failure was diagnosed as an oil leak and a smell of burning odor. The vehicle was taken to an independent mechanic who diagnosed the failure as an oil leak in the transfer case. The mechanic stated that the catalytic converter and exhaust manifold needed replacement. The catalytic converter and exhaust manifold were replaced. The contact stated that she picked up the vehicle however, the engine warning light illuminated. The vehicle was taken to the mechanic who stated that there was an excessive oil consumption failure and the fuel intake sensor needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance as there were no recalls open. The approximate failure mileage was unknown.
POWER TRAIN — Filed 01/30/2022
GM- Has Issued Recall on 2010-2013 Equniox's Or extended the warranty on the powertrain for those years. Unfortunately, from 2014-to 2017 same engine wasn't included in this extended 150,000 warranty. Know issues of rear main seal blowing out causing all of the oil to leak for the engine while driving not one warning light came on! This blew up the engine with my wife and daughter in the car! They could have DIED!!!!!! What's wrong with GM knowing that this can happen! Mine has 73,000 miles on it and they will not repair it! They have to do better before someone gets killed!
AIR BAGS — Filed 10/26/2021
The contact owned a 2015 Chevrolet Equinox. The contact stated that while driving at 45 mph, another vehicle in front of the contact's made a left turn but the contact was not able to brake in time and rear-ended the other vehicle. No air bags were deployed. The contact was transported by ambulance for a compression fracture on her vertebrae. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
VISIBILITY/WIPER — Filed 05/27/2021
Without warning, windshield wipers suddenly stopped working during a significant rain storm that resulted in loosing all visual of interstate. Traffic had slowed to 45 MPH due to rain prior to the complete failure of windshield wiper transmission. As we were lowering driver and passenger windows to get a bearing of where we were in the interstate, we were sideswiped by a semi that caused significant damage to the entire drivers side of the car and a flat tire. This was a serious safety issue that was very close to causing a fatality and/or multi-car collision.
ENGINE — Filed 01/20/2021
TL* THE CONTACT OWN A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THE WHILE DRIVING AT 60MPH WHEN SHIFTING IN GEAR, THE CONTACT NOTICED WHITE SMOKE COMING INTO THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO SIDE OF THE ROAD THE AND NOTICED SMOKE COMING INTO THE CABIN OF THE VEHICLE AND FIRE UNDERNEATH THE TRUCK. THE FIRE EXTINGUISHED ITSELF. NO ONE WAS INJURED DURING THE FIRE AND THE VEHICLE WAS TOWED TO RESIDENCE. THE FIRE DEPARTMENT WAS NOT NOTIFIED, AND FIRE DEPARTMENT REPORT WAS NOT FILED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
AIR BAGS,SEAT BELTS,STRUCTURE — Filed 12/31/2020
ON DEC 31, 2020 I STRUCK A DEER ON A COUNTY RD GOING APPROX 45MPH. THE IMPACT WAS SO HARD THE DRIVE TRAIN WAS SHOVED INTO THE CAR AND THE RADIATOR EXPLODED AND THE ENTIRE FRONT PASSENGER SIDE WAS DESTROYED. NEITHER PASS. NOR DRIVERS SIDE DOORS WOULD OPEN. THE CAR IS A TOTAL LOSS YET THE AIRBAGS NEVER DEPLOYED THROUGHOUT THE ENTIRE VEHICLE BUT YOU COULD SEE A WHITE POWDERY SMOKE AND IT SMELL AS IF THEY DID AND THE CAR NOW SAYS SERVICE AIRBAGS. ALSO THE DRIVER AND PASSENGER SIDE SEAT BELT NEVER RETRACTED BACK AND MY DAUGHTER AND I WERE BOTH INJURED AS I WAS SLAMMED INTO THE STEERING WHEEL SUFFERING DAMAGE TO MY CHEST AND FACE AND HER HEAD/ FACE BOUNCED OFF THE DASH DUE TO THE AIR BAGS NOT DEPLOYING AND THE SEATBELTS NOT WORKING. WE ARE LUCKY WE WEREN'T KILLED AS THE ENTIRE FRONT END OF THE VEHICLE, ENGINE INCLUDED WAS PUSHED TO THE INSIDE OF THE CAR. WE WERE GOING TO LOOK INTO GETTING US ANOTHER EQUINOX AS I HAD JUST HAD THIS ONE FOR ABOUT SEVEN MONTHS BUT I ABSOLUTELY LOVED IT BUT AFTER READING ALL THESE REPORTS THAT ARE IDENTICAL TO OURS AS FAR AS SEATBELTS AND AIRBAGS GO AND REALIZING THIS IS A VERY COMMON THING WITH 2015 EQUINOX AND AFTER THIS HAPPENING TO US IT'S OBVIOUS THIS VEHICLE IS NOT SAFE TO DRIVE OR AT LEAST NOT SAFE TO GET INTO AN ACCIDENT WITH AND IT SOUNDS LIKE THERE NEEDS TO BE A RECALL BUT YET THAT HASN'T HAPPENED. I HAVE READ HUNDREDS OF REPORTS EXACTLY LIKE THIS ONE. I'M VERY DISAPPOINTED IN CHEVY FOR LETTING THIS CONTINUALLY HAPPEN WITH NO RECALL OR WARNING TO YOUR CUSTOMERS. . A POLICE REPORT WAS FILED ON THIS AND INJURIES DID OCCUR. THE POLICE OFFICER AND THE WRECKER DRIVER SAID THEY'VE NEVER SEEN A DEER DO SO MUCH DAMAGE TO A VEHICLE BEFORE AND THE OFFICER COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY ON US AND SAID THAT WE MOST DEFINITELY NEED TO CHECK INTO IT BECAUSE HE WOULD ASSUME THAT THEY WERE RECALLED BUT HERE WE ARE AND THEY'RE NOT.
AIR BAGS — Filed 12/19/2020
WE HIT A DEER GOING 70 MPH LAST NIGHT ON INTERSTATE 10 HEADED WESTBOUND , UPON IMPACT THE AIRBAGS DID NOT GO OFF. WE SMELLED SOMETHING THAT SMELLED LIKE IT WAS BURNING, IT WAS THE IGNITER TO THE AIRBAGS. NOW THE CAR IS GIVING US A SERVICE AIRBAG MESSAGE ON THE SCREEN. OUR AIRBAGS ALL FAILED TO DEPLOY.
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC) — Filed 08/11/2020
I WAS DRIVING HOME AND DROVE OVER A POT HOLE IN THE ROAD WHEN I WAS TURNING AT INTERSECTION, THEN APPROXIMATELY 3-5 SECONDS AFTER CURTAIN AIR BAGS DEPLOYED AS WELL AS THE ONE FROM STEERING WHEEL. THE STEERING WHEEL AIR BAG DID NOT FULLY INFLATE DUE TO METAL FRAGMENTS THAT WERE SHOT OUT CAUSING A PUNCTURE TO THE AIR BAG AND THOSE FRAGMENTS CAUSED PUNCTURE WOUNDS TO MY ARM, AND CRACKED THE DRIVER SIDE DOOR WINDOW. I WAS NOT IN A COLLISION AT THAT TIME. I HAVE THE REPORT FROM MY INSURANCE WHERE IT STATES THIS CAR HAD A RECALL FOR AIR BAG ISSUES ONE BEING THAT OBJECTS MAY CAUSE INJURY AND OR DEATH FROM SHOOTING OUT. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP IN JUNE DUE TO THE STABILITIES AND SERVICE AIR BAGS LIGHT WAS ON. THIS WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE AND ANY OTHER TIME I TOOK IT IN FOR SERVICES. AFTER INVESTIGATION THRU MY INSURANCE IT WAS DECLARED A TOTAL LOSS. I HAVE TRIED REPEATEDLY AND UNSUCCESSFULLY, TO REACH OUT TO MANAGEMENT FOR OVER A MONTH NOW AND THEY SEEM TO NOT WANT TO HELP. I HAVE PHOTOS TO SHOW CONDITION OF THE VEHICLE, THE 23 PAGE REPORT FROM MY INSURANCE AS WELL AS MY INJURIES. I PUT $5000 DOWN , INCLUDED IN THAT WAS A TRADE IN. NOW IM LEFT WITHOUT A CAR AND DEALING WITH A DEALERSHIP THAT SEEMS NOT TO CARE. ON THE 23RD PAGE IS WHERE IT STATES THIS VEHICLE MAY BE ONE OF THE AFFECTED ONES. WELL IT WAS BECAUSE IT HAPPENED TO ME. THE INSURANCE TOOK POSSESSION OF CAR OVER 2 WEEKS AGO.*DT*DT*DT*JB*JB*JS
VISIBILITY/WIPER — Filed 06/22/2020
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH IN A RAIN STORM, THE DRIVER SIDE WINDSHIELD WIPER SUDDENLY BROKE OFF AND DISLODGED FROM THE VEHICLE AND THE PASSENGER SIDE WIPER SEIZED TO OPERATE. SMOKE WAS ALSO SEEN COMING FROM THE WIPER AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER MOTOR TRANSMISSION KIT AND WIPER MOTOR HAD FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER EL DORADO CHEVROLET LOCATED AT 2300 N CENTRAL EXPY, MCKINNEY, TX 75070 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/15/2019
I HAVE HAD PROBLEMS WITH THIS VEHICLE BROUGHT TO THE DEALERS ATTENTION AND WAS TOLD NOT COVERED. VEHICLE STALLED OUT AND I WAS REAR ENDED DUE TO ISSUE WITH POWER TRAIN
ENGINE — Filed 02/24/2020
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX 2015. THE CONTACT STATED THAT WHEN DRIVING AT 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED PULLED OVER, TURNED OFF THE ENGINE AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE RESTATED HOWEVER, AFTER A FEW MINUTES THE VEHICLE STALLED AS A SMALL PUFF OF SMOKE APPEARED IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE HAD BURNT AND NEEDED REPLACEMENT. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
AIR BAGS — Filed 10/11/2019
I WAS DRIVING HOME FROM WORK.WHILE MAKING A TURN MY CAR WAS UNABLE TO BRAKE. I SLAMMED INTO A TELEPHONE POLE WHICH MY AIRBAGS DID NOT DEPLOY. MY CAR HIT THE POLE A HARD RIGHT. MY HEAD AND NECK WAS PUSH FORWARD EXTREMELY FAST CAUSING TRAUMA.
POWER TRAIN,ELECTRICAL SYSTEM — Filed 10/18/2018
THE IGNITION KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS NOT IN THE PARK POSITION (VEHICLE WAS IN DRIVE POSITION). IN WHICH CAUSED A ROLLAWAY INCIDENT WITH THE VEHICLE. THE VEHICLE WAS STATIONARY AND BELIVED TO BE IN PARK.
AIR BAGS — Filed 06/24/2019
TAKATA RECALL HIT CAR BROAD SIDE 7000+DAMAGE AIRBAG DIDN'T DEPLOY IT WAS IN MOTION IN TOWN ON JUNE 24 2019
AIR BAGS,SEAT BELTS,STRUCTURE — Filed 04/02/2019
ESTAVA SALIENDO DEL FREEWAY 99 Y VAJE ALA CALLE NORTH IN FRESNO CA Y YO PARE PORQ LA CALLE NORTE LOS CARROS SEGUIAN EN MOVIMIENTO Y ESPERAVA A Q PASARAN PARA YO INCORPORARME AL TRAFICO YO ESTAVA EN ALTO CUANDO UN TRAILER DE FEDEX ME INPACTO POR DETRAS LLEVAVA MI BEBE Y MI ESPOSA Y LAS BOLSAS DE AIRE NO EXPLOTARON SOLO APARESIO EL SENSOR DE BOLSAS DE AIRE EN EL TABLERO
SEATS — Filed 01/22/2019
I DRIVE MY CAR EVERYDAY. IT HAS SEAT HEATERS IN THE FRONT SEATS. I HAVE CLOTH SEATS. I WAS NOTICING THAT WHENEVER I TURNED MY SEAT WARMER ON, IT WAS GETTING REALLY HOT IN ONE SPECIFIC PLACE AND MADE MY LEG BURN. ONE DAY, I LOOKED AT MY LEG AFTER I GOT OUT AND THERE WAS A SMALL BURN ON MY LEG. I LOOKED AT THE SEAT AND THERE WAS A SMALL BURN MARK/ HOLE THROUGH MY SEAT. I DO NOT TURN THE HEATERS ON ANYMORE, OBVIOUSLY. HOWEVER, SOMETIMES IT COMES ON ON ITS OWN AND GETS SUPER HOT AND I CAN'T TURN IT OFF. SO, I HAD TO START DRIVING WITH A BLANKET UNDER ME SO I DIDN'T GET BURNED. I WAS SCARED THE BLANKET WAS GOING TO CATCH FIRE, SO I TOOK IT TO A SHOP TO GET LOOKED AT. THEY SAID IT HAD SHORT CURCUITED AND THAT I SHOULD CHECK TO SEE IF THE SEATS HAD BEEN RECALLED. I CALLED CHEVERLET AND ALL THEY TOLD ME WAS THAT THERE WAS NOT A RECALL AND BASICALLY SAID 'THAT SUCKS'. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE AND I ALSO DON'T THINK IT'S FAIR THAT I HAVE TO PAY OUT OF POCKET TO FIX IT. CHEVY DIDN'T EVEN OFFER TO FILE A REPORT ABOUT MY INCIDENT.
AIR BAGS — Filed 12/14/2018
TAKATA RECALL: MY CAR WAS INVOLVED IN A 3 CAR CRASH AT THE CORNER OF 28TH AVE N AND 4TH ST. N ON DECEMBER 14, 2018. I WAS IN THE MEDIAN WAITING TO CROSS ONCOMING TRAFFIC WHEN I PERCEIVED THE LANES WERE CLEAR AND PROCEEDED TO CROSS THE ROAD. I WAS T-BONED BY AN ONCOMING DODGE AVENGER, INTO THE FRONT END OF A JEEP WRANGLER AND PUSHED INTO A STOP SIGN. MY AIRBAGS FAILED TO DEPLOY BUT THE AVENGER'S PASSENGER AND DRIVER AIRBAGS DEPLOYED.I WAS TAKEN TO BAYFRONT ER BY AMBULANCE AND ADMITTED TO TRAUMA DEPARTMENT SUFFERING A STERNUM FRACTURE AND COMPRESSED CHEST INJURIES. MY LEFT HAND ALSO SUFFERED A POSSIBLE FRACTURE. THE POLICE REPORT IS NOT FACTUAL. IT STATES MY AIRBAGS WERE DEPLOYED BUT FROM THE PICTURE YOU CAN CLEARLY SEE THEY WERE NOT AND THE INSURANCE ADJUSTER WILL TESTIFY THAT THEY WERE NOT DEPLOYED.
AIR BAGS,STRUCTURE,ENGINE — Filed 10/01/2018
TAKATA RECALL I WAS INVOLVED IN A CAR WRECK ON A CITY STREET. MY CAR WAS TOTALED AND NOT EVEN ONE AIRBAG DEPLOYED. IT WAS A FRONT END COLLISION. I WAS TRAVELING EAST ABOUT 20-25 MILES PER HOUR AND S VEHICLE RAN A STOP SIGN GOING EXCESSIVELY FAST. I HIT THE PASSENGER SIDE OF HER VEHICLE. MY VEHICLE SPUN AROUND 90 DEGREES AND ENDED UP IN A DITCH HITTING A STOP SIGN ON DRIVERS SIDE DOOR. FRONT OF MY EQUINOX WAS TOTALED.
AIR BAGS,VEHICLE SPEED CONTROL — Filed 03/14/2017
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
STEERING,SUSPENSION,AIR BAGS — Filed 12/02/2016
TL* THE CONTACT RENTED A 2015 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VIOLENTLY SHOOK AND VEERED TO THE LEFT AND RIGHT. AS A RESULT, THE CONTACT LOST CONTROL AND COLLIDED WITH A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE POLICE OFFICER STATED THAT THE FRONT PASSENGER RIM WAS SHATTERED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT DID NOT STATE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY THE RENTAL COMPANY AND IT WAS FOUND THAT THE CONSUMER WAS AT FAULT. *JS
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov