2021 Chevrolet Equinox Complaints

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/26/2026

The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.

ENGINE AND ENGINE COOLING — Filed 05/08/2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on a busy highway, the engine seized, and the vehicle failed to restart. No warning lights were illuminated. The local Police assisted in pushing the vehicle onto the shoulder of the road. A mobile mechanic diagnosed the vehicle with a failed Camshaft position sensor. The vehicle was not repaired. The vehicle was later towed to another independent mechanic, where it was diagnosed with a failed timing chain. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that a routine oil change was performed on the vehicle a couple of weeks prior to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 86,000.

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 07/04/2026

The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.

ELECTRICAL SYSTEM — Filed 06/12/2026

I have no sound at all no turn signals, no seat belt no nothing, had Chevy in leesburg tell me I need an update did that and being told to replace radio and amplifier

SERVICE BRAKES,ENGINE — Filed 04/10/2026

I was driving in GA and my low engine power light came on and I lost complete ability to brake. The brake pedal was hard and would not go down. I towed my car to Jim Ellis Chevrolet in Atlanta. They called a few days later and told me I needed extensive engine repairs that would cost over $5,000 but GM would take care of some of it. I paid $1980.00. I went to pick up my car and was nervous because I lost brakes on a highway and was afraid. I asked them if they were sure everything was repaired and I would be safe and they told me it was tested extensively and driven and all was good. I drove around 2 hours after leaving and my engine light came on and my brakes failed again going 70 miles an hour surrounded by semis. I called Jim Ellis and they told me to tow it to Walter Jackson who told me it was a vacuum pump that they would have had to remove during the repairs. In addition there is a class action against GM about these pumps for my year and make of car. I have asked for a refund from Jim Ellis contacting ownership, GM, Service Team and no one will respond to my calls or emails. I filed a customer complaint with GM and they are accepting zero responsibility as well. I paid thousands of dollars between both repairs and rental cars and the least I would like for them putting my life and others around me at risk on a freeway is my money back.

POWER TRAIN,SEAT BELTS — Filed 04/01/2025

My car only has 60,000 miles and it shifts hard. Also my drivers seat belt has issues latching

POWER TRAIN,FUEL/PROPULSION SYSTEM — Filed 05/13/2026

On way to [XXX] car started hesitating stop at Oreily’s they hooked up said 3rd cylinder was misfiring took to Bruner Chevrolet I told them what the read out said on the 3rd cylinder misfiring they said catalytic converter was messed up and changed it out drove car home still hesitating went back to Bruner Chevrolet I asked them about the recall on the fuel injector module they said my car was not on the recall said it needed the spark plugs and fuel injectors maintenance they did all that then they test drove the car engine light came on said the fuel injector needed to be replaced cost me 866.33 for all this what I want to know if the fuel injector module wasn’t working properly would it cause all of this my car only has 40,800 miles on it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM — Filed 05/14/2026

My 2021 Chevrolet Equinox, VIN [XXX] , previously showed an active recall related to fuel system and stalling issues. The recall no longer appears under my VIN, but the same dangerous symptoms are happening. The vehicle jerks during acceleration, hesitates, loses power, and stalls while driving. These problems create a major safety concern because the vehicle can suddenly lose power in traffic. The symptoms match the original recall-related issues that were previously associated with this vehicle. I am requesting that the vehicle be inspected for recall-related failures, warranty coverage, special coverage adjustments, or goodwill assistance due to the safety risk involved. I would like documentation showing whether the recall repair was previously completed on this VIN and whether any warranty remains on the repaired or replaced parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS — Filed 03/15/2026

It appears that both driver's and passenger's inertia locking mechanism are defective. They do not lock keeping driver and passenger from going forward into dashboard. I had to make sudden stop the other day, and wife (passenger) went flying into the dashboard and hit her head. After assuming the seat belts auto locked when in use, we were surprised. Since then we pull the seat belts all the way out and release them and have to repeat this step 8-10 times before it catches, and then a slight move forward unlocks the restraint. SOmething isn't right about this, and I'll bet numerous cars are the same way, you only know once you have to stop quickly. I reported to the dealer, but the want $200 approximately just to look at it, and maybe $400-$800 each to fix something that should be covered by GM.

STRUCTURE — Filed 04/26/2026

I am writing to report a safety concern with my 2021 Chevrolet Equinox. The rear bumper has begun to separate from the body of the vehicle and becomes loose during normal use. This issue appears to be related to how the bumper is attached (clips, fasteners, or design), not due to any collision or damage. A loose rear bumper creates a potential safety hazard, as it could detach while driving or pose a risk to other drivers. I recommend that Chevrolet investigate this issue for a possible defect and consider a recall if this is found to be a common problem among similar vehicles.