2022 Chevrolet Equinox Complaints
Consumer complaints filed with NHTSA
177
Total
13
Crashes
3
Fires
7
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 177 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
FUEL SYSTEM, GASOLINE — Filed 09/09/2026
The contact owns a 2022 Chevrolet Equinox. While driving 45 MPH, the vehicle unintendedly decelerated to 20 MPH and lost motive power. The contact manually pulled over into a parking space. The vehicle was towed to an independent mechanic, and the fuel pump control module was replaced. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 15,728.
ENGINE — Filed 09/25/2026
I had no issues with my car before taking it in for the fuel pump module safety recall. The next morning after they installed it at Malcolm Cunningham Chevrolet, the engine died in the middle of the road. it started slowing down and the more I pressed the gas the slower it went until it stopped while the engine shook then it died. I could restart it, but then it would shake again and die within 15 seconds. I tried a third time and it began to drive again. I took it back the next day and they said it was a low battery. I changed the battery and it died again the following day. This has since happened 5x! It is back at Malcolm Cunningham Chevrolet and they are trying to tell me it has nothing to do with the fuel pump yet they do not know what the problem is!
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 09/30/2026
Stepped on brakes and were hard to break feels like no ABS
FUEL SYSTEM, GASOLINE — Filed 10/01/2026
The contact owns a 2022 Chevrolet Equinox. While the contact’s pregnant wife was driving down a hill at approximately 62 MPH, the vehicle suddenly lost power and failed to properly accelerate while depressing the accelerator pedal. The vehicle experienced the failure a second time and was then parked on the side of the road. After shifting to park(P) the vehicle shut off and failed to restart. The vehicle was later towed to a nearby storage facility. AAA later examined the vehicle and determined that the fuel pump module had failed and needed to be replaced. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The failure mileage was 109,000.
FUEL/PROPULSION SYSTEM — Filed 09/28/2026
vehicle has 19000 miles on it. While driving, the engine died in traffic. I was sent a code from on-star of P129F. I had the suv towed by AAA to the nearest Chevy dealer and had to get a hotel. After researching, I discovered that this is a common problem with a multitude of GM vehicles whereas the control module for the fuel pump has a known failure issue. The module is an FPDCM module. The issue is so frequent that GM has a service bulletin 24-NA-139 and yet there is no recall. My suv has been serviced by Chevy dealerships over 4 times since purchasing new and this module should have been replaced before I was put in a potentially dangerous position. A recall needs to be issued immediately.
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM — Filed 09/27/2026
The vacuum pump of the vehicle has failed four different times now, needing replaced each time, causing the “service brake assist” light to come on and the brakes to be really incredibly hard to press. Each time, it has been at highway speeds, and has made it extremely unsafe due to making it so hard to stop the vehicle. The first time it happened was in July of 2024 at 72,000 miles, again in October of 2024 at 80,000 miles, again in May of 2026 at 112,000 miles, and most recently in September of 2026 at 118,000 miles.
POWER TRAIN — Filed 11/03/2025
Once reaching around 50,000-60,000 miles, I began to experience a tremble/shudder sensation when driving between 35-45mph and the vehicle would appear to be on either 2nd or 3rd gear (usually under stress going up a hill). Mentioned to 2 different dealers but denied it being the transmission, both claiming because they never heard of Transmission issues with the Equinox. They ruled it as a PCV issue or balancing issue. After replacing the PCV and valve cover gasket as well as checking the balancing, the issues continued with no resolution. Even had the transmission fluid exchanged but no resolution. Now the shudder has intensified at times where it can feel very aggressive, feeling as if the transmission will give out or the Equinox will stall out entirely. I've searched online and numerous blogs have reported a known "Transmission Shudder" where some dealers, while under manufacturer warranty and extended warranty, were replacing the entire transmission or the Torque Converter Clutch which ended up resolving the issue. Now out of warranty, my Equinox as well as others reported online, the shudder continues.
FUEL/PROPULSION SYSTEM — Filed 08/06/2026
-The fuel pump control module fails. The dealer replaced the part and I don't have it for inspection. -Car dies while driving and will not restart. Stranded alongside the road with traffic and requires the vehicle to be towed. Quick response required to get pulled off the road before it is immoveable. The first time that it failed I was in a no reception zone and had to walk to get reception to call for help. -Yes, when at the dealership the vehicle failed and confirmed that it was the fuel pump control module. This problem has happened on 3 different accounts. A dealership in Washington state replaced the control module twice and a different dealership in the state of Iowa. The first failure was 2/26/2023 and towed to a dealership on 2/27/2023. The second failure was on 1/10/2024. The most recent failure was on 8/6/2026 and towed on 8/7/2026 to the dealership. -The vehicle has not been inspected by manufacturer, police or insurance. -A warning light service engine came on moments before the car died. It appears that there is a recall N252516900 that my VIN doesn't fall into that I believe covers the same issues I have been seeing.
FUEL/PROPULSION SYSTEM — Filed 09/15/2026
Car sputtered and stalled when starting for work, but then started, I kept it running while I dropped my daughter off at school and went to work. Car sputtered and would not start, leaving me stuck at work. After attempting to start a few times, my check engine light came on. Then received an email saying my car had a critical safety issue from OnStar. Had to wait over an hour for a tow to the Chevy Dealer. Waited another 6 days for it to be looked at. It was a faulty fuel pump modulator, which was recalled for some VINs but not mine. If it stalled while I was driving, it would've caused a wreck.
POWER TRAIN,AIR BAGS,WHEELS — Filed 01/28/2022
I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way back the suv started making the sounds more profound or louder (metal grinding on metal) and immediately after the whole front of the SUV hit the floor making me lose control on the highway 408 and hit the wall while spinning out of control until it stopped in the middle of the highway. I was escorted to a near gas station by one of the cops that came out of the traffic that was on hold. They moved the car to the side and escorted us. From there, my ex's mom checked carfax for the VIN number, which came out to having 4 previous accidents of the same front area. I reported it to the enterprise agent that called me asking about the car being towed, and I explicitly told them I'm not ok and you guys failed to put me in a safe vehicle. From there they charged my insurance for all the damages and never assumed responsibility!
AIR BAGS — Filed 01/25/2025
Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, alterations or repairs had previously occurred to this vehicle. No other indications or warning lights occurred or displayed prior to the accident. Vehicle is currently in possession of tow company or auto repair shop.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 10/30/2024
While driving, warning "Service Restraint System" popped up on the speedometer display, followed by "Auto stop" something, then "Reduced Engine Power", and symbols lit up including the Service Engine and traction control symbols. I pulled over, saw what I thought was steam emanating from the passenger side of the hood. I popped the hood intending to investigate and saw flames. 3 firemen and 2 mechanics told me based on my description, the engine was on fire before I even pulled off the road.
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 07/03/2024
After going very slow, mostly stopped, in stop-and-go traffic for 2 hours, my Chevy Equinox suddenly started to shake and would not respond. The car/engine was on and in Drive but the gas petal would not propel the car forward. My steering wheel locked and I could not turn it in any way. The Engine Light came on and a message came on the dash that said "Push Brake to Start Engine" but pushing the brake did not change anything, and the engine had never turned off. I tried to turn the car off by mashing the brake and pushing the engine stop button but my car would not turn off. I rolled backward into the car behind me as could not go forward and traffic had to be routed around me. About 20 minutes later, I tried to turn my car off and it did cut off completely. About 30 minutes later a police officer was able to turn my car on, put it in neutral, and roll it to the side of the road. The check engine light was still on. My car was towed 200 miles back home and I was able to drive it off the tow truck and into our driveway but the engine light was still on. The next day, the car turned on and the engine light was not on. I did not feel safe to drive it so we had it towed to the Carmax where we purchased it. Carmax towed it to a local chevy dealership and they said it was the fuel nodule. It is currently awaiting those repairs.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL — Filed 03/08/2023
DRIVING 60 MILES PER HOUR, ON [XXX] IN WALPOLE MASSACHUSETTS THE POWER STEERING FAILED OF OUR 5 MONTH OLD CHEVY EQUINOX. I WAS UNABLE TO TURN WITH THE CURVED ROAD. I PRESSED BRAKES AS HARD AS I COULD, HIT GUARD RAIL. DASH BOARD ILLUMINATED "SERVICE POWER STEERING DRIVE WITH CARE". CAR TOWED TO BOCH, I WAS HOSPITALIZED. INSURANCE AND GM INSPECTED SUV, GM ESIS CONCLUDED 3 MONTHS LATER NO ISSUES WITH 2022 CHEVY EQUINOX EVEN THOUGH IT STILL DID NOT HAVE POWER STEERING. EQUINOX TOWED TO QUIRK WHERE WE BOUGHT THE SUV, 1 HOUR LATER CODES REVEALED INTERNAL MALFUNCTION OF SYSTEM NO STEERING AVAILABLE AT THIS TIME. WE ASKED FOR THIS CAR TO BE REPURCHASED UNDER THE LEMON LAW. 3 MONTHS LATER THE CAR WAS REPAIRED. WE HAD TO GO TO ARBITRATION UNDER THE LEMON LAW FOR GM TAKE THE LEMON BACK;.GM AND QUIRK WAS UNCOOPERATIVE AT EVERY NEGOTIATION I WILL NEVER BUY A GM OR A QUIRK CAR AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE — Filed 05/19/2024
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at 60 MPH, the brake pedal was depressed but the vehicle continued to drive causing the contact to crash into the vehicle in front. The entire front of the vehicle was damaged. The contact stated that the vehicle was still in motion after the crash, he had to jump out of the vehicle and manually steer the vehicle to the side of the road where it finally came to a stop. All the air bags in the vehicle deployed. The contact mentioned the automatic braking system failed to independently stop the vehicle. No warning lights were illuminated. The contact's wife who was driving sustained air bag and seat belt bruising but no medical attention was required. A police report was filed. The vehicle was towed to the impound lot. The insurance company had not inspected the vehicle as of yet. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
AIR BAGS — Filed 11/04/2023
1.The airbags did not deploy, possibly missing. 2. I suffered injury and crashed into a building. I was hit. 3. Vehicle was inspected by the Hertz Rental Car. 4. Do not remember any messages.
UNKNOWN OR OTHER — Filed 12/30/2023
Parked car and got out was bumped by car as it shifted to reverse by it self knocked me down and dragged me about 80 feet I let go as I seen it heading for tree it hit the tree stopping and damaging front door which was open. Repaired at local dealer which said they checked it and said they could not find any reason the same thing happened one year ago.talked to another person who said he had same thing happen.no I am afraid to drive it car has only 10000 miles am very afraid for family’s safety was not injured but I very well could have been.
UNKNOWN OR OTHER — Filed 12/11/2023
Was in park and the engine off. The car rode backwards with my wife in the car with 1 foot still on the car, and 1 foot on my driveway, the car drove backwards, dragged my wife about 15 feet the door crushed her ribs break five of them, and she has many soft tissue injuries and the left front wheel ran over both of her shins on her legs.
ELECTRICAL SYSTEM — Filed 03/08/2023
vehicle crashed 3/8/23 driving south on rt 95 in sharon ma. power steering failed causing vehicle to crash into guard rail. traffic was moderate on all 3 lanes and appoching vehicles avoided multiple crashes. ma state police arrived & driver taken to mass general hospital baby car seat unoccupied at time of accident. vehicle dashboard lit up with power steering failure message. vehicle towed to dealership & gm inspected black box. after 100 days gm responded there is no problem with power steering. gm still refuses to provide information they obtained from black box. vehicle towed to dealership who sold car. within 20 minutes they diagnosed power steering rack is defective. gm remains nontransparent and denies responsibility for the accident.
SEAT BELTS — Filed 05/31/2023
I slammed on the brakes to avoid an accident and the seatbelt did not catch me. The accident did occur and made my jaw and chin area hit the steering wheel and airbag.
STEERING — Filed 03/08/2023
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving at 60 MPH, the steering wheel failed to turn and became stiff. The contact attempted to turn to the left for a curve however the steering wheel failed to turn to the left. The "power steering service drive with care" warning message was illuminated. As a result, the contact crashed into the guard rail on the side of the road causing damage to the entire passenger side of the vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer who determined that there was no failure. The contact mentioned that the failure continued where there was no power steering. The vehicle was not repaired. The manufacturer was notified of the failure, and case was filed but no further assistance was provided. The failure mileage was 3,400.
STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 03/08/2023
Power steering failure
STEERING,SERVICE BRAKES — Filed 02/15/2023
I lease a 2022 Equinox. February 15, 2023 I was driving from the store and began to pull in my driveway. I live on a dirt, dead end road. I turned the steering wheel and there was no reaction. The car kept going straight. I put on the brakes and the car didn't stop or slow down. I was stopped when I hit my own lamp post and a large rock at the end of my driveway. There was no warning that anything was out of the ordinary. Just no response to the steering wheel and nothing when I applied the brake. There wasn't anything different in the brakes or steering wheel, they felt normal. No pulling, nor sign that the power steering went out. There was just no response to either. Putting the car in park I got out of the car to assess the damage. Some broken trim was the only damage. Put the car in reverse and it worked and I drove up the driveway and parked. Going back to the place of the accident to clean up the mess. The road was dry and conditions were good. No inclement weather. I reported to the McDonald Chevrolet and they towed the car in. The problem could not be recreated and there were no codes. I had no choice but to pick up the car. I wrote on their receipt and mine that I do not feel this car is safe to drive. The mechanics did their best. I called GM support in hopes that they would help and spoke to Maureen. She continually told me that if there was no code showing and it couldn't be recreated there wasn't anything wrong with the car. There could not be a problem. I have 2 more years to drive this car. I refuse to put my grandchildren or my mother in this car because even though it might not happen again, it might. Every time I get ready to make a turn I'm looking ahead to see what I will run into if I lose steering and brakes again. Or I wonder who else will be hurt if these systems fail.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 01/05/2023
Got a Smart Start Ignition Interlock installed and my vehicle caught on fire while parked.
FORWARD COLLISION AVOIDANCE — Filed 05/15/2022
I feel asleep while driving on a residential side street. The vehicle drifted over to the right side of the road and i hit the back end of a u-haul truck. i didn't hear any warning and i don't believe the automatic braking system worked to prevent a collision with such severe damage. I was told the repairs are $16,000.00 roughly. My car has been in the Chevy body shop since the accident in May. They suddenly decided to total the car but don’t have additional charges.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov