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2019 Chevrolet Impala Complaints

Consumer complaints filed with NHTSA

28

Total

4

Crashes

1

Fires

4

Injuries

0

Deaths

Most Reported Components

ENGINE
6
ELECTRICAL
6
AIR BAGS
5
OTHER
3
BRAKES
3

Recent Complaints

ODI #11747462

AIR BAGS — Filed 06/01/2026

No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.

ODI #11747466

UNKNOWN OR OTHER — Filed 06/01/2026

2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled

ODI #11716218

AIR BAGS,SEATS — Filed 02/06/2026

Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

ODI #11714661

POWER TRAIN — Filed 01/22/2026

Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.

ODI #11712578

POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 12/10/2025

Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure

ODI #11678231

UNKNOWN OR OTHER,LANE DEPARTURE — Filed 08/04/2025

Blind spot detector is causing the driver interface to display false alarms

ODI #11665228

STEERING — Filed 08/12/2024

Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a recall for the exact same issues I was experiencing. Ive already attempted to reach out to General Motors and was given no suitable response to my claims.

ODI #11623526

UNKNOWN OR OTHER — Filed 11/04/2024

My car does not alert me of no or low coolant. Nor does the symbol comes on, on the dash.

ODI #11623529

SUSPENSION — Filed 10/21/2024

While driving, the back of the car near the tire makes a clinking noise.

ODI #11619533

SUSPENSION,UNKNOWN OR OTHER,ENGINE — Filed 06/15/2022

Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov