2023 Chevrolet Malibu Complaints
Consumer complaints filed with NHTSA
53
Total
3
Crashes
1
Fires
3
Injuries
0
Deaths
Most Reported Components
Recent Complaints
BACK OVER PREVENTION — Filed 07/17/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.
ENGINE — Filed 05/08/2026
Unable to accelerate, dangerous when getting on highway or driving up hills
ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 07/06/2026
my back up camera stopped working it’s just a black screen now
BACK OVER PREVENTION — Filed 02/01/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rearview camera intermittently flickered and later displayed a blank image. The message "Service Vision System" was displayed. The contact later received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, Chevyland (7500 Youree Dr, Shreveport, LA 71105), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
UNKNOWN OR OTHER — Filed 01/01/2026
Most of the time, the car will not unlock when the unlock button is pressed on the key fobs. Most of the time, when the key fob is on the console and the start button is depressed, the car will not start. It can take multiple minutes and attempts before the car will finally start. Changing the batteries in the key fob did not resolve this issue. When we took it to the dealership, they say that the Body Control Module is the cause of the issue. When we google that, we see that there is an existing GM-issued service bulletin for certain units of the same year, make and model of our car. We therefore would like it to be investigated to have this service bulletin expanded to include our vehicle. It is unacceptable for a three-year old car not to unlock, lock, or start reliably and isn't normal wear and tear and there have not been any accidents.
ENGINE AND ENGINE COOLING — Filed 06/15/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that the vehicle hesitated after starting the vehicle, and while accelerating on several occasions from a stoplight. The failure occasionally occurred while driving on the freeway, causing the vehicle to decelerate unexpectedly. The vehicle was taken to the local mechanic, who diagnosed the vehicle and determined that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for an extended warranty coverage associated with the failure. The failure mileage was 128,000.
BACK OVER PREVENTION — Filed 06/29/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera malfunctioned and displayed a black screen with the message "Backup Camera Unavailable" displayed. The contact stated that the failure created a hazard while reversing. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The failure mileage was 66,000.
UNKNOWN OR OTHER — Filed 03/18/2026
The rearview camera started acting funny around March 2026 and completely stopped working in April 2026. When I put the car in reverse it says “service vision system” I have been frequently checking the recall website and it says they are aware of the recall but do not have a fix. I have even called my local Chevy dealer and they had the same info. Not having a rearview camera is a big safety hazard- I live in a neighborhood with numerous children and in a small town where parking is tight and often inconvenient. I would like to have a functioning rear view camera again please!
VISIBILITY/WIPER,LANE DEPARTURE,BACK OVER PREVENTION — Filed 04/08/2026
To Whom It May Concern, I am the owner of a 2023 Chevrolet Malibu that is affected by the ongoing backup camera safety recall. I am submitting this complaint because this defect is not a minor inconvenience—it is a serious safety issue that places me, my family, pedestrians, and other motorists at risk every time the vehicle is operatesThe rearview camera system is a federally required safety feature designed to help drivers detect people, vehicles, and obstacles behind the vehicle. When the camera fails, freezes, goes blank, displays a distorted image, or does not activate properly when the vehicle is shifted into reverse, I am left without a critical safety system that I relied upon when purchasing this vehicle This defect has significantly reduced my confidence in the safety and reliability of my Chevrolet Malibu. A vehicle with a known safety recall involving visibility and accident prevention creates constant concern, especially when backing out of parking spaces, residential driveways, crowded parking lots, and areas where children or pedestrians may be present. The possibility of striking a person, vehicle, or object because a manufacturer-installed safety system fails is unacceptable. I purchased this vehicle in good faith expecting Chevrolet to provide a safe and dependable product. Instead, I am driving a vehicle that has been identified as having a safety-related defect serious enough to warrant a recall. While recalls are intended to correct safety issues, owners should not be left dealing with uncertainty regarding when the problem will be fully resolved or whether additional failures may occur in the future. Because this defect directly impacts a critical safety system and has diminished my trust in the vehicle, I respectfully request that General Motors and Chevrolet review my case for additional relief beyond the standard recall repair. Specifically, I am requesting consideration for a vehicle replacement, manufacturer-assisted trade-in, buyout
UNKNOWN OR OTHER — Filed 06/01/2026
Back up camera is under recall with no fix and not working period. Goes to black screen with a message “ Service Vision System” Dealership - Dan Cummins- refuses to repair due to no fix available.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov