2023 Chevrolet Malibu Complaints
Consumer complaints filed with NHTSA
70
Total
4
Crashes
1
Fires
4
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 70 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
STEERING,AIR BAGS — Filed 08/22/2026
I own a 2023 Chevrolet Malibu with an open safety recall. General Motors/dealership has refused to repair the recall. The vehicle has also had multiple safety-related problems, including Service ESC warnings, jerking/poor acceleration, Service Safety Restraint System and airbag warnings, and a “Steering Assist is Reduced, Drive with Care” warning. On or about XXX, while driving, I experienced what felt like the brakes, wheel, and steering system locking up. I was unable to safely control the vehicle, resulting in a crash. During the incident, my head struck the steering wheel and I injured my hand, which has visible scars. No police were involved. I have a [XXX] daughter. She was NOT in the vehicle during the crash, but I do not feel safe transporting her in this vehicle because of the serious safety issues and what happened. The vehicle was later inspected through GM/dealership channels. I was told no diagnostic codes were found, and GM declined assistance. The dealership also stated the vehicle needs repairs related to the crash, including a passenger presence module. I am especially concerned that the open safety recall remains unrepaired. I have photographs of the vehicle damage and photographs of the scars on my hand. I can also provide my communications with GM and information regarding the recall. I am requesting that NHTSA review these safety concerns and the refusal to repair the open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSION,LANE DEPARTURE — Filed 08/31/2026
I was inquiring about the front suspension and frame work is there a recall. My car is unstable in the front like frame is unbalanced
STEERING — Filed 05/31/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the contact noticed that the hard skin material on the steering wheel was crumbling. The contact stated that the right and left hands were severely peeled. The contact inspected the steering wheel and placed a white glove on each hand and rotated the steering wheel. The contact became aware of a black substance on both gloves. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that another vehicle that the contact had owned was parked in the same spot for fourteen years. The contact stated that the weather did not cause any issues with the other vehicle. The contact received medical treatment for contact dermatitis. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
UNKNOWN OR OTHER — Filed 06/29/2026
My back up camera just showing blank screen. It's a recall on my model. I was backing up it went blank. Causing me to hit a pole. I took it to Jerry's Chevrolet they said can fix it but out of pocket and reimbursed later. I can't afford that. So, I can't even park between cars . This have become and inconvenience. Chevrolet knows the problem fails to do anything about it.
BACK OVER PREVENTION — Filed 03/12/2026
camera blurred when backing up been having a recall no remedy or paper sent out for it yet
POWER TRAIN — Filed 07/08/2024
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the vehicle failed to turn off. The “Shift to Park” message was displayed. Additionally, after the vehicle was parked and the engine was turned off, the vehicle independently started. Several unknown warning lights were illuminated. The dealer was made aware of the failure. The vehicle was towed to the dealer as per the manufacturer's request. However, the vehicle was not inspected. The vehicle was taken to Auto Zone, where the portable diagnostic tester was attached to the vehicle. The diagnostic machine retrieved DTC: U0073, P0700, P25A2, U0101,U0129,U0146, U18D5, U18D7, U2413, U0073-00, U0100-00, U0140-00, U0151-00, U026A-00, U0420-00 and U0100. The manufacturer was made aware of the failure, and several cases were filed. The contact was informed that the vehicle would be scheduled to be towed to the dealer. The failure mileage was approximately 3,000.
BACK OVER PREVENTION — Filed 05/20/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera displayed a blue or black image. The vehicle was taken to be diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered for the repair. The contact stated that the vehicle was taken back to the dealer three times; however, the parts were still unavailable. In addition, the contact stated that the dealer had been waiting for the delivery of the parts for more than three months. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
ENGINE — Filed 03/01/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and failed to accelerate as needed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
BACK OVER PREVENTION — Filed 08/17/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact associated the failure with NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
UNKNOWN OR OTHER — Filed 08/15/2026
My 2023 Malibu VIN [XXX] has an active backup camera failure due to recall [XXX]. The remedy says unavailable, but the car is currently unsafe. I need to open a corporate case for a dealer loaner vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,VISIBILITY/WIPER — Filed 08/15/2026
My rear view camera is fuzzy and today it went out completely and the screen was black. Sometimes it shows what’s behind the car when I’m backing and then suddenly the screen goes black and I’m unable to see anything. It just started today 6/15/26z . I believe this is a safety hazard and could cause an accident while backing up putting myself and others at risk . There was no warning before this happened, I just noticed the screen was fuzzy on one side, then the fuzziness would go to the other side of the screen . I wasn’t sure what was happening until it completely went black .
UNKNOWN OR OTHER — Filed 04/02/2026
My rear view camera went out in the beginning of April. It has been 4 months and I still have not received any notification that the recall is open.
BACK OVER PREVENTION — Filed 02/01/2026
The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The contact was unable to list the vehicle on a rental site due to the open recall. An unknown local dealer was contacted and confirmed that the recall remedy was not yet available. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified of the issue. The contact had not experienced a failure.
BACK OVER PREVENTION — Filed 04/01/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that the rear-view camera became inoperable, and the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and there was no estimated timeframe for parts to be available. The failure mileage was approximately 70,233.
BACK OVER PREVENTION — Filed 07/23/2026
The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Protection); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
VISIBILITY/WIPER — Filed 04/02/2026
I am writing to log an official safety complaint regarding my 2023 Chevrolet Malibu. This vehicle is included under active NHTSA Campaign Number 26V212000 (GM Internal Recall Number N262551720) for a defective rearview camera housing that allows moisture intrusion, causing the backup display to go blank.My vehicle has experienced a complete, permanent failure of the rearview camera screen. The backup display is entirely black/blank when the vehicle is placed in reverse, eliminating all rear visibility. This creates an immediate, active safety hazard during everyday backing maneuvers and non-compliance with Federal Motor Vehicle Safety Standards.Despite the recall being announced months ago, General Motors has failed to provide a timely remedy or allocate replacement parts to my local dealership. Because my camera has actively failed, I am being forced to operate an unsafe vehicle indefinitely due to manufacturer parts delays. I request that the NHTSA investigate GM’s failure to supply remedy components to vehicle owners experiencing active component failures, as this delay leaves a known crash risk unresolved.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN — Filed 07/22/2025
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving from a complete stop or while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the used car dealer where the vehicle was purchased, but the contact was informed that the failure could not be duplicated. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
BACK OVER PREVENTION — Filed 07/17/2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.
ENGINE — Filed 05/08/2026
Unable to accelerate, dangerous when getting on highway or driving up hills
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 02/09/2026
MY 2023 CHEVY MALIBU HAS A MISSING TURBOCHARGER SCREW THAT RANDOMLY CAME OFF FROM UNDER A METAL PLATE ON ITS OWN, GMC HAS A RECALL ON 2022 -2023 CHEY MALIBU WITH TURBO CHARGER ISSUES BUT THEY WONT COVER MINES BECAUSE IT DIDNT COME FROM A CERTIAN FACTORY ALTHOUGH THEY KNOW A HELL OF ALOT OF CHEVY MALIBU OWNERS HAVE TURBO CHARGER ISSUES AND THAT FACTORIES SHARE PARTS WITH OTHER FACTORIES THEY SAY THEY WONT DO A RECALL ON ALL THE MALIBUS UNLESS ALOT OF PEOPLE REPORT AND NHTSA MAKES GMC REALL ALL CHEVY MALIBUS TURBOCHARGER ( GM launched a special coverage program for 2022-2023 models with 1.5L engines due to turbocharger failures leading to "Reduced Engine Power". The program covers, or potentially reimburses, repairs up to 15 years/150,000 miles)BUT MY VEHICLE VIN ISNT COVERED.
AIR BAGS — Filed 12/13/2025
When I was in a car accident I was hit on the rear passenger side of my vehicle, right near where my side air bags are supposed to be located. I was hit at 50 mph and the airbags did not deploy.
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE — Filed 12/24/2025
On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-forces. FAILURE 1: AIRBAG NON-DEPLOYMENT. Despite the severity of the impact and the violent spin into a curb (rollover trip point), the side curtain airbags and front seat-mounted side impact airbags failed to deploy. The failure of the restraint system caused the driver to be thrown against the driver-side door structure, striking their head on the window and B-pillar. The driver sustained a concussion, cervical strain, and lumbar strain. Medical records confirm the injuries are consistent with impact against the vehicle interior due to non-deployment. FAILURE 2: EMERGENCY TELEMATICS MALFUNCTION. Immediately post-collision, the driver attempted to manually activate the OnStar/SOS emergency buttons. The system failed to connect to an advisor. Instead, the vehicle's infotainment screen malfunctioned, opening a voice-to-text transcription application. The system then bypassed the vehicle's internal telematics module and attempted to route the emergency call to the owner's personal cell phone, indicating a complete failure of the vehicle's emergency communication hardware. This resulted in a 34-minute delay in coordinating professional assistance. Contact notes; while this vehicle currently shows 0 open recalls, the failure mechanism (sensor non-response during side impact) mimics the defect described in NHTSA Campaign 22V923000 (GM Recall N222392300), where improper welding of the front impact bar causes crash sensors to fail. The vehicle is available for inspection. Police and medical reports confirm the incident details. No warning lights were illuminated prior to crash.
AIR BAGS — Filed 09/08/2025
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 30-35 MPH, another vehicle collided with her vehicle on the rear end of the vehicle as well as the rear passenger side. The contact mentioned that the seat belt did retract during the impact. The air bags on the front driver and passenger sides deployed partially. The vehicle was still drivable. The insurance company informed the contact that they are waiting for a response from the auto body shop. The vehicle was not deemed a total loss. The contact stated she did not sustain any injuries. No Medical Attention. A police report was filed, however the police report was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.
ELECTRICAL SYSTEM — Filed 11/26/2023
Since purchase been having issues with the vehicle. From shutting off while driving, all dash shutting off while subbing but car still running, car says key fob not in vehicle out key fob on vehicle when trying to lock, radio go crazy. Has been looked at numerous times with different electrical/programming codes. Radio has been replaced over and was scheduled for second radio to be installed Sm but sent out of state to work. Have ask paper trail with Chevrolet since April 8th within 2 weeks after purchase. Car caught on fire while driving last Sunday in Florida there are other reports Chevrolet should have that I’m having issues trying from the dealer’s that it was serviced at. Couple also with service appointments could not make due to I travel for my job and loaner vehicles could not be taken out of state. I bought vehicle with 10 miles on it and in 8 months 27555 miles. Does sound like Chevrolet might be stepping in to assist but unfortunately I’m not without transportation. I also use my car on weekends for Uber for extra money as well so definitely going to hurt
AIR BAGS,WHEELS — Filed 05/09/2023
While driving, the driver side tires (2) went flat and four (4) airbags deployed, this happened with no warning.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov