2023 Chevrolet Malibu Complaints

VISIBILITY/WIPER — Filed 04/02/2026

I am writing to log an official safety complaint regarding my 2023 Chevrolet Malibu. This vehicle is included under active NHTSA Campaign Number 26V212000 (GM Internal Recall Number N262551720) for a defective rearview camera housing that allows moisture intrusion, causing the backup display to go blank.My vehicle has experienced a complete, permanent failure of the rearview camera screen. The backup display is entirely black/blank when the vehicle is placed in reverse, eliminating all rear visibility. This creates an immediate, active safety hazard during everyday backing maneuvers and non-compliance with Federal Motor Vehicle Safety Standards.Despite the recall being announced months ago, General Motors has failed to provide a timely remedy or allocate replacement parts to my local dealership. Because my camera has actively failed, I am being forced to operate an unsafe vehicle indefinitely due to manufacturer parts delays. I request that the NHTSA investigate GM’s failure to supply remedy components to vehicle owners experiencing active component failures, as this delay leaves a known crash risk unresolved.

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN — Filed 07/22/2025

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving from a complete stop or while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the used car dealer where the vehicle was purchased, but the contact was informed that the failure could not be duplicated. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

BACK OVER PREVENTION — Filed 07/17/2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.

ENGINE — Filed 05/08/2026

Unable to accelerate, dangerous when getting on highway or driving up hills

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 07/06/2026

my back up camera stopped working it’s just a black screen now

BACK OVER PREVENTION — Filed 02/01/2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rearview camera intermittently flickered and later displayed a blank image. The message "Service Vision System" was displayed. The contact later received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, Chevyland (7500 Youree Dr, Shreveport, LA 71105), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

UNKNOWN OR OTHER — Filed 01/01/2026

Most of the time, the car will not unlock when the unlock button is pressed on the key fobs. Most of the time, when the key fob is on the console and the start button is depressed, the car will not start. It can take multiple minutes and attempts before the car will finally start. Changing the batteries in the key fob did not resolve this issue. When we took it to the dealership, they say that the Body Control Module is the cause of the issue. When we google that, we see that there is an existing GM-issued service bulletin for certain units of the same year, make and model of our car. We therefore would like it to be investigated to have this service bulletin expanded to include our vehicle. It is unacceptable for a three-year old car not to unlock, lock, or start reliably and isn't normal wear and tear and there have not been any accidents.

ENGINE AND ENGINE COOLING — Filed 06/15/2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that the vehicle hesitated after starting the vehicle, and while accelerating on several occasions from a stoplight. The failure occasionally occurred while driving on the freeway, causing the vehicle to decelerate unexpectedly. The vehicle was taken to the local mechanic, who diagnosed the vehicle and determined that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for an extended warranty coverage associated with the failure. The failure mileage was 128,000.

BACK OVER PREVENTION — Filed 06/29/2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera malfunctioned and displayed a black screen with the message "Backup Camera Unavailable" displayed. The contact stated that the failure created a hazard while reversing. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The failure mileage was 66,000.

UNKNOWN OR OTHER — Filed 03/18/2026

The rearview camera started acting funny around March 2026 and completely stopped working in April 2026. When I put the car in reverse it says “service vision system” I have been frequently checking the recall website and it says they are aware of the recall but do not have a fix. I have even called my local Chevy dealer and they had the same info. Not having a rearview camera is a big safety hazard- I live in a neighborhood with numerous children and in a small town where parking is tight and often inconvenient. I would like to have a functioning rear view camera again please!