2015 Chevrolet Sonic Complaints

AIR BAGS — Filed 10/18/2023

Passenger seat airbag shows that it is still off even when there is someone in the Passenger seat

ELECTRICAL SYSTEM — Filed 03/14/2024

Odometer Fraud. The contact owns a 2015 Chevrolet Sonic. The contact purchased the vehicle from a dealer in March 2024. The contact stated that when the vehicle was purchased, the odometer at 60,000, and the advertisement stated 60,000. The contact recently acquired the Carfax report, which indicated that in April 2015, the odometer reading was 15,073 miles. The Carfax report indicated that the odometer reading was reported in April 2024 at 60,700 miles. The dealer was made aware of the discrepancy but provided no assistance.

WHEELS,UNKNOWN OR OTHER,LANE DEPARTURE — Filed 07/10/2025

my recall is already completed, why on the your website still showing incompleted?

ENGINE AND ENGINE COOLING — Filed 03/03/2024

The contact owns a 2015 Chevrolet Sonic. The contact stated that while operating the vehicle, the check engine light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 115,000.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 08/07/2024

I have had this vehicle for three years now and no matter of the repairs I had done to it by machanics the check engind light continue to turn on and the vehicle has shut down on the road and I can't find out what the solution is. I am afraid to drive it.Also the mylink radio which has all the vehicle settings in it has malfunctioned. I cannot get to reset veichle settings. Vehicle will not turn over on the first key turn. The engine turns over on the third or forth turn and when it dose there is a loud ratteling noise.

ELECTRICAL SYSTEM — Filed 06/01/2024

Right Hand Steering Wheel Controls Inoperative, Outside Ambient Temperature Reading on Radio Display Inoperative, inoperative rear vision camera gridlines, and Onstar Menu Screen is Not Showing When Pressing Onstar Button. Inoperable radio steering wheel control buttons increase driver distraction risk in reaching for the radio display. Absence of rear camera gridlines reduce driver guidance in reverse. Onstar menu not starting in case of need. Reported in existing GM Technical Service Bulletin 16-NA-347. [XXX] ) Related to completed Key Chime recall completed prior to October 10, 2016. Current vehicle codes were reviewed by Hendrick Chevrolet Buick GMC Southpoint, and no existing error codes related to the issue were presented. No warning lamps on, messages on radio display, or other symptoms. Errors all presented simultaneously with no warning. Appeared first June 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS — Filed 04/23/2023

Passenger side front airbags did not deploy during a front end vehicle crash. All other airbags in vehicle did deploy. Injury did occur due to this.

UNKNOWN OR OTHER — Filed 12/02/2022

The driver, and front passenger interior door handles the metallic chrome coating starts to lose its adhesive. When opening the door from the inside it cuts your hands if you don't notice it. Both door handles started to have the same issue within the same year. My children, my wife and myself all have been cut from the same problem. I tried to remove the parts that caused the injury due to us not being home and still required to use the door handles. I didn't want further injury to occur to my family.

UNKNOWN OR OTHER — Filed 11/21/2019

HAS BEEN HACKED

EXTERIOR LIGHTING,AIR BAGS,STRUCTURE — Filed 08/17/2019

MY WIFE WAS DRIVING ON A STRAIGHT ROAD WITH CRUISE CONTROL SET AT 60 MPH WHEN SHE SAW A DEER IN THE ROAD - SHE SWERVED AND BRAKED HITTING THE DEER IN THE DRIVERS HEADLIGHT AREA ABOVE DRIVERS FRONT TIRE AND BOTH DRIVER SIDE DOORS. THE AIR BAG DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK IN PLACE AND HOLD HER IN PLACE.

SERVICE BRAKES — Filed 04/21/2018

TL* THE CONTACT OWNED A 2015 CHEVROLET SONIC. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT FELL ASLEEP AND CRASHED INTO AN EMBANKMENT. THE CONTACT STATED THAT THE SIDE AIR BAGS DEPLOYED, BUT THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. AN INSPECTOR FROM THE INSURANCE COMPANY DIAGNOSED THAT THE VEHICLE EXPERIENCED CRUCIAL ABS FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,603. *TT

AIR BAGS — Filed 06/17/2017

OUR VEHICLE WAS HIT WHILE IN MOTION AT APPROXIMATELY 30 MPH ON A CITY STREET ON THE DRIVER SIDE BY ANOTHER VEHICLE THAT DIDN'T YIELD AT A STOP INTERSECTION. SIDE AIRBAGS DID NOT DEPLOY. ENTIRE DRIVER SIDE OF OUR THE VEHICLE WAS DESTROYED. MY HEAD BOUNCED OFF THE DRIVER SIDE WINDOW CAUSING INJURY THAT I DIDN'T SEEK MEDICAL ATTENTION FOR. CHILD IN BACKSEAT DRIVER SIDE HIT HEAD AS WELL, AND DID SEEK MEDICAL ATTENTION. OUR VEHICLE WAS INOPERABLE, AND HAD TO BE TOWED FROM THE SCENE.

STEERING,AIR BAGS — Filed 01/21/2016

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. WHILE DRIVING 20 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED BEFORE THE CRASH OCCURRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS PREVIOUSLY REPAIRED. IN ADDITION, SMOKE WAS SEEN COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

AIR BAGS — Filed 07/08/2016

TL* THE CONTACT OWNED A 2015 CHEVROLET SONIC. WHILE MERGING INTO THE LEFT LANE, AN ONCOMING VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. ..UPDATED 12/28/16 *BF *TR

POWER TRAIN — Filed 05/30/2016

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL BACKWARDS OVER THE CONTACT. THE CONTACT INJURED HIS RIGHT HAND AND RIGHT FOOT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER; HOWEVER THE MANUFACTURER PROVIDED AN INVESTIGATOR TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO DRIVER'S ERROR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

AIR BAGS — Filed 05/26/2016

AIR BAGS DEPLOYED WHILE DRIVING DOWN THE FREEWAY. NO COLLISION ONCE SO EVER, POLICE AND I AGREED THERE WAS NO PHYSICALLY INDICATION ON WHY THEY WENT OFF. AS WELL AS THE GM INSPECTOR COULD NOT FIND ANYTHING EITHER. STILL WAITING TO HEAR BACK FROM GM.

AIR BAGS — Filed 02/04/2016

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. WHILE DRIVING 65 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,700.

STEERING — Filed 05/22/2016

I WAS DRIVING A 2015 SONIC DEALERSHIP CAR BECAUSE MY CAR WAS IN THE SHOP FOR THE WEEKEND, A CAR WAS ABOUT TO HIT ME AND ALL DID WAS I STEPPED ON BRAKES AND THE STEERING WHEEL LOCKED AND RAN ME INTO A POLE. I HAD JUST TURNED THE CORNER, THE WEATHER WAS GREAT, I WAS ONLY GOING 15 MILES.

AIR BAGS — Filed 05/08/2016

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, WHEN SHE REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER BUMPED HER HEAD ON THE WINDSHIELD, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 07/27/16*LJ

WHEELS — Filed 04/07/2016

ON THE MORNING OF APRIL 07 2016 MY SON WAS DRIVING MY WIFE TO WORK ON HIGHWAY WHEN THEY HEARD A LOUD POP, MADE HIS WAY THROUGH TRAFFIC TO SIDE OF ROAD. HIS 2015 CHEVY SONIC WHICH WE BOUGHT FOR HIM LAST AUGUST 2015 WITH ABOUT 12,000 MILES ON IT HAD A BLOWN REAR PASSENGER HANOOK TIRE. HE CONTACT OUR LOCAL DEALER ABOUT THE ISSUE. AND WAS TOLD "YOU HAVE NO WARRANTY COVERAGE IN OUR SYSTEM", HE TRIED TO TELL THEM, BUT WAS RUDELY TOLD "WELL IF YOUR PARENTS HAD PURCHASED OR HAS A TIRE WARRANTY WE COULD HELP YOU". WELL THAT'S A LIE GM COVER TIRES UNDER THEIR 3YR/30,000 MILE WARRANTY PROGRAM I HAVE SUBMITTED PICTURES OF THE TIRES, WHICH I TOOK EARLIER THIS MORNING WHEN I GOT HOME. I WANT THE TIRE REPLACED THE DEALER IS NOT STANDING BY THEIR OWN WARRANTY PROGRAM AND PER MY SON WAS NOT TO CONCERNED WHEN HE TOLD THEM THE ISSUE NOR OFFERED PROFESSIONAL SERVICE

SERVICE BRAKES — Filed 11/10/2015

THE BRAKES ON THIS VEHICLE IS DEFECTIVE. THE ABS BRAKES DO NOT WORK CORRECTLY AND THE BRAKE PEDDLE ALSO HAS ISSUES. THE BRAKES HAS CAUSED TWO ACCIDENTS THUS FAR. THE DEALERSHIP HAS TRIED TO REMEDY THE SITUATION SEVERAL TIMES WITH REPAIRS AT NO AVAIL. THE VEHICLE BRAKES FAILED TO WORK AND CAUSED TWO REAR END ACCIDENTS.

ELECTRICAL SYSTEM — Filed 12/13/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE VEHICLE ENGULFED IN FLAMES. THE DRIVER SUSTAINED FATAL INJURIES AND DIED ON THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

AIR BAGS — Filed 09/03/2015

MY WIFE AND DAUGHTER HIT A DEER GOING ABOUT 60 MPH. THE DEER HIT THE FRONT DRIVERS SIDE FROM THE GRILL TO THE CORNER. AFTER THE IMPACT THE AIRBAGS DID NOT DEPLOY. THE DAMAGE COULD BE A TOTAL LOSS JUST WAITING ON THE INSURANCE ADJUSTER.

AIR BAGS — Filed 08/08/2015

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT'S VEHICLE CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

AIR BAGS — Filed 03/29/2015

MY HUSBAND AND I WERE TRAVELING STRAIGHT IN A 2015 CHEVROLET SONIC LT AT APPROXIMATELY 35-40 MPH WHEN THE DRIVER OF A 2002 TOYOTA COROLLA MADE A LEFT HAND TURN CAUSING A COLLISION. SIMPLY PUT WE T BONED THE OTHER VEHICLE. 2015 CHEVY SONICS ARE EQUIPPED WITH WEIGHT SENSING RESTRAINT SYSTEMS. I WAS THE PASSENGER AND WEIGH APPROXIMATELY 142 LBS. BOTH DRIVER FRONT AIR BAGS DEPLOYED, KNEE AND STEERING WHEEL. THE PASSENGER FRONT AIR BAGS DID NOT DEPLOYED. ALMOST ALL OF THE DAMAGE WAS TO THE FRONT END PASSENGER SIDE. TOTAL MILEAGE AT TIME OF COLLISION WAS 3,191. SO FAR INSURANCE HAS ESTIMATED REPAIR COSTS TO BE $8,863.10, NOTE THIS IS BEFORE TARE DOWN. FINAL COST WILL RISE CONSIDERING THEY FAILED TO INCLUDE FRONT BUMPER AND RADIATOR. I HAVE BEEN ADVISED THAT WE ARE LOOKING AT A POSSIBLE TOTAL LOSS. I HAVE CONTACTED GM CONCERNING THE AIR BAG FAILURE, AND THE REPORT HAS BEEN PASSED ALONG TO NOW THE THIRD PERSON. THE REPORT WAS "ESCALATED TO CENTRAL CLAIMS" ON 4/2/2015, I WAS TOLD THEN THAT I WOULD RECEIVE A CALL WITHIN 24-48 HOURS, IT IS NOW 4/7/215. I DID NOT RECEIVE A CALL, CALLED GM YESTERDAY AND WAS GIVEN CONTACT INFORMATION OF THE 3RD ASSIGNED PERSON, SENT AN EMAIL ASKING FOR A RETURN CALL, NO RESPONSE RECEIVED. IT HAS NOW BEEN 24 HOURS SINCE EMAIL. PLEASE BE CAREFUL WHEN ALLOWING ADOLESCENTS/CHILDREN TO RIDE IN FRONT PASSENGER SEAT. *TR