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2015 Chevrolet Tahoe Complaints

Consumer complaints filed with NHTSA

662

Total

30

Crashes

2

Fires

18

Injuries

1

Deaths

Most Reported Components

BRAKES
199
ENGINE
80
ELECTRICAL
80
OTHER
68
STEERING
56

Owner Complaint Reports

Showing 25 of 662 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11630563

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE — Filed 05/21/2021

The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving from a complete stop and while driving at various speeds, the vehicle made an abnormal whining sound. There was no warning light illuminated. The vehicle was taken to the local dealer, where the transmission was replaced. The contact stated that after retrieving the vehicle from the dealer while driving 10-15 MPH, the brake pedal was depressed but was significantly firm and failed to respond. The contact drove into a curb and struck a parking sign pole. The air bags did not deploy. The contact stated that the failure exacerbated pre-existing injuries. The dealer was contacted and advised the contact to restart the vehicle and depress the brake pedal to verify whether the brake pedal was operable. The contact followed the dealer's instructions, and the brake pedal responded as needed; however, the vehicle was towed to the residence because the contact was concerned about driving the vehicle. The vehicle was then towed to the dealer, where it was diagnosed and determined that the vacuum pump needed to be replaced. The dealer replaced the vacuum pump; however, the failure recurred while driving. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed and determined that the lifters had failed. The vehicle was not repaired. The vehicle was taken to a second dealer, Midway Chevrolet Plainwell Auto Dealer (381 12th St, Plainwell, MI 49080), where it was diagnosed that the fuel pump wires, the transfer case oil and seal, the engine oil coolant hose, the valve cover gasket, and other unknown parts needed to be replaced. Additionally, the dealer determined that the ball joints needed to be replaced, and an alignment needed to be performed. The dealer also determined that the air ride compressor was noisy. The vehicle was not repaired. The vehicle was then taken to a third dealer, Heritage Chevrolet, Inc. (350 W Dickman Rd, Battle Creek, MI 49037), where it was diagnosed with an oil leak. The vehicle was not repaired. The manufacturer was notified of the failure and several claims were filed; however, the manufacturer denied the claims. The failure mileage was approximately 5,000.

ODI #11521826Fire

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 10/15/2022

Anda manejando cuando empezó a salir mucho humo por el tablero y la troca ya no respodia no podia ya aselerar y el volante se puso duro me sali de la carretera marqué al sitio de emergencia por ayuda pero la tahoe se quemo muy rápido

ODI #11473334Crash

AIR BAGS — Filed 07/05/2022

Vehicle was struck from behind at nearly 75 mph, no air bags went off.

ODI #11469446Crash

SERVICE BRAKES — Filed 06/11/2022

The contact owns a 2015 Chevrolet Tahoe. The contact stated while attempting to park the vehicle, the brake pedal was difficult to depress and failed to respond. To avoid crashing into the vehicle parked in front of her she crashed into the curb. There were no injuries. There were no warning lights illuminated. The vehicle was towed to the dealer and diagnosed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,770.

ODI #11400146Crash

SERVICE BRAKES — Filed 03/09/2021

BRAKING SYSTEMS NOT WORKING PROPERLY. THE VEHICLE FAILED TO STOP WHEN APPLYING THE BRAKE PEDAL. ALL BRAKE PADS ARE GOOD; BRAKE CALIPERS ARE NEW; BRAKE FLUID IS AT MAX. I REPLACED EVERYTHING I FOUND ONLINE, BUT THE ISSUE IS THERE ON THE VEHICLE.

ODI #11396885Crash

ELECTRICAL SYSTEM,EXTERIOR LIGHTING — Filed 02/08/2021

THE ELECTRICAL SOFTWARE ISN'T FUNCTIONING PROPERLY. THE RADIO, ONSTAR, THE DOOR/SEAT BELT CHIMES DON'T WORK. NONE OF THE ELECTRICAL WORKS IN THE VEHICLE. I WAS DRIVING AND WHEN I PRESSED ON THE BRAKE AND TURNING, THE DOME LIGHTS START TO FLICKER MAKING IT DIFFICULT TO SEE OTHER CARS AT NIGHT. THE BACK DOORS DON'T ALWAYS LOCK WHEN LOCKING THEM.

ODI #11390599Crash

STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 01/27/2021

I PULLED INTO MY DRIVEWAY... THE ENGINE SPEED STARTED INCREASING AND SIMULTANEOUSLY THE BRAKE PEDAL SUNK INTO THE FLOOR AND BRAKING ABILITYWAS LOST. THIS HAPPENED ABOUT 4 FEET FROM MY GARAGE DOOR AND THIS CAUSED MY TRUCK INTO THE GARAGE DOOR. I HAVE A DRIVEWAY VIDEO OF ME ON THE PHONE AND THEN THE CAR BEING ACCELERATED THROUGH THE GARAGE DOOR.

ODI #11321298Crash

AIR BAGS — Filed 04/07/2020

TL* THE CONTACT OWNED A 2015 CHEVROLET TAHOE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF HIS VEHICLE HITTING THE FRONT OF HIS VEHICLE. THE CONTACT STATED THE AIR BAGS ON THE SIDE OF THE VEHICLE DEPLOYED HOWEVER, THE FRONT DRIVER AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE AS SHE SUSTAINED BROKEN RIBS AND CHEST PAINS. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE MANUFACTURER NOR LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

ODI #11321205Crash

SERVICE BRAKES — Filed 01/07/2020

TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED WHICH FAILED TO ENGAGE PROPERLY WITHOUT WARNING. THE DRIVER CRASHED INTO THE VEHICLE IN FRONT. NO AIR BAGS DEPLOYED. NO INJURIES WERE SUSTAINED IN THE CONTACT'S VEHICLE HOWEVER, INJURIES OF THE OTHER VEHICLE OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS MADE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR PHYSICAL REPAIRS AND WAS NOTIFIED THAT THE BRAKES WERE FAILING WHEN DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC), THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE HOWEVER A FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,030.

ODI #11308776Crash

STEERING,SERVICE BRAKES — Filed 03/28/2018

TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO WAS THE VEHICLE OWNER/DRIVER OF A 2015 CHEVROLET TAHOE. WHILE DRIVING AT APPROXIMATELY 45-50 MPH, THE VEHICLE CRASHED INTO A TREE. THE CONTACT WAS CONCERNED THAT THE COLLISON MAY HAVE BEEN RELATED TO EXISTING RECALLS ON THE VEHICLE. THE DRIVER WAS FATALLY INJURED. THE CONTACT WAS THE MOTHER OF THE DRIVER. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING BETWEEN 45-50 MPH, HE LOST CONTROL OF THE VEHICLE, JUMPING A CURB, AND CRASHED INTO A TREE. DURING THE CRASH THE AIR BAGS DID DEPLOY BUT THE DRIVER WAS NOT WEARING A SEAT BELT. THE DRIVER WAS FATALLY INJURED DURING THE CRASH AND SUSTAINED TWO BROKEN LEGS. THE CONTACT STATED THAT BASED ON THE POLICE AND EMS REPORTS RECEIVED, THE MIDDLE CONSOLE HAD BEEN RIPPED OFF BY THE DRIVER DURING THE INCIDENT IN AN ATTEMPT TO BRACE HIMSELF FOR THE COLLISION. THE REPORT ALSO MENTIONED THAT NO TIRE SKID MARKS WERE PRESENT AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CONTACT STATED THAT THE EVENT DATA RECORDER (EDR) WAS DESTROYED. AS A RESULT, THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT DISCOVERED THAT THE VIN WAS LATER INCLUDED IN NHSTA CAMPAIGN NUMBERS: 18V586000 (STEERING) AND 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000.

ODI #11299670Crash

SERVICE BRAKES — Filed 10/08/2019

OCTOBER 8, 2019 WAS TAKING OFF IN TRAFFIC AFTER STOPPING AT A RED LIGHT, APPROXIMATELY 5-10 MPH. THE TRAFFIC STOPPED, ATTEMPTED TO APPLY THE BRAKES AND PEDAL FELT HARD. REAR END COLLISION OCCURRED WITH THE CAR IN FRONT OF ME CAUSING REAR DAMAGE TO THAT VEHICLE AND FRONT DAMAGE TO MY VEHICLE. APPROXIMATELY 2 MONTHS LATER WAS PULLING INTO A PARKING SPOT AT A LOW SPEED AND COULD NOT STOP THE VEHICLE, FELT LIKE THE BRAKE PEDAL WAS STUCK TO THE FLOOR. PULLED THE EMERGENCY BRAKE AND WAS ABLE TO GET STOPPED WITHOUT A COLLISION. TOOK VEHICLE INTO DEALER ON JANUARY 10TH. THEY REPROGRAMMED THE HYDRAULIC BRAKE BOOST BUT SAID THE PEDAL WAS STILL HARD AND THEY WOULD NEED TO REPLACE THE MECHANICAL VACUUM OUTPUT. THE PART IS ON BACKORDER BUT THEY WOULD NOT RELEASE THE VEHICLE BACK TO ME BECAUSE OF SAFETY RISKS YET I'VE BEEN DRIVING AROUND FOR MONTHS WITH SAME PROBLEM. ALL RECALLS REVIEWED ARE SUGGESTIVE IF YOU EXPERIENCE THIS PROBLEM NOT A MANDATORY REPAIR. WHY WAIT UNTIL SOMEONE HAS A CRASH LIKE I DID?? ONCE RESEARCHED THIS HAS BEEN A KNOWN ISSUE FOR MONTHS WITH 3 ASSOCIATED RECALLS. THIS IS A HUGE SAFETY ISSUE, NEEDS TO BE MANDATORY REMEDIED. MY VEHICLE DAMAGE WAS SET TO BE REPAIRED NEXT WEEK BUT NOW IT HAS TO BE CANCELLED BECAUSE I DO NOT HAVE THE VEHICLE IN POSSESSION.

ODI #11297682Crash

SERVICE BRAKES — Filed 12/31/2019

ATTEMPTING TO BACK DOWN A HILL A SLOW SPEED LOST ALL BRAKES SLID OF HILL ROLLED 4 TIMES. CONCUSSION, LOSS OF EYESIGHT IN RIGHT EYE.

ODI #11281782Crash

SERVICE BRAKES — Filed 11/16/2019

THE BRAKING SYSTEM FAILED WHILE DRIVING; I WAS APPROACHING A TRAFFIC LIGHT AND SLOWING DOWN AND AT ABOUT 15-20 MPH AND SLOWING THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THE VEHICLE WAS NO LONGER SLOWING DOWN SO I PUMPED THE BRAKES TO TRY AND REGAIN SOME KIND OF BRAKING AND THE ABS SYSTEM TRIED TO KICK IN BUT WAS ONLY PARTIALLY AFFECTIVE AND SLOWED THE VEHICLE DOWN ENOUGH TO COME TO A STOP AFTER I CROSSED THE INTERSECTION AND RAN OVER A CURB.

ODI #11268256Crash

EXTERIOR LIGHTING — Filed 09/11/2017

INTERIOR DOME LIGHTS FLASHES DURING NIGHT DRIVING CAUSING THE DRIVER TO LOSE VISION DURING NIGHT DRIVING.

ODI #11265398Crash

SERVICE BRAKES — Filed 05/31/2019

BRAKE VACUUM PUMP LOSES PRESSURE WHEN BRAKES PRESSED REPETITIVELY. WHILE IN TRAFFIC I REAR ENDED ANOTHER MOTORIST DUE TO BRAKE PRESSURE LOSS. CAUSING DAMAGE TO BOTH VEHICLES. NO INJURIES DUE TO LOW SPEED BUT EVEN AT HIGH SPEEDS BRAKE PRESSURE IS LOST, IF THE BRAKE PEDAL IS DEPRESSED REPEATEDLY YOU LOSE ALL BRAKE ASSIST. VEHICLE WAS BROUGHT IN FOR RECALL REGARDING ABS SOFTWARE UPDATE BUT BRAKES STILL FEEL HORRIBLE. TSB WAS ISSUED TO VEHICLES UNDER 72000 BUT ONLY BEGAN THIS YEAR. CURRENT TSB DOES NOT COVER MY VEHICLE. I CONTACT THE GM REGARDING THIS ISSUE AND THEY TOLD ME THAT THEY WILL NOT COVER MY VEHICLE ONE MAKE EXCEPTIONS.THIS NEEDS TO BE A FULL RECALL OF THE VACCUM PUMP, VACUUM LINE AND MASTER CYLINDER LIKE STATED IN THE TSB. SOMEONE CAN DIE FROM THIS ISSUE IF GOING DOWN HILL AT SPEED.

ODI #11246301Crash

SERVICE BRAKES — Filed 08/03/2019

2015 CHEVY TAHOE, WE PURCHASED TWO MONTHS AGO STILL UNDER FACTORY WARRANTY. I WAS TURNING AROUND IN THE DRIVEWAY, HIT THE BRAKES, AND THE BRAKE PEDAL WOULDN'T MOVE. IT WAS EXTREMELY STIFF, CAUSING ME TO CRASH THE VEHICLE INTO MY UTILITY TRAILER. I PUSHED AS HARD AS POSSIBLE AND NOTHING HAPPENED. THERE WAS ALMOST NO BRAKING PRESSURE AT ALL AND MY SUV JUST KEPT GOING. I PURCHASED THIS VEHICLE FOR MY FAMILY BUT NOW EVERYONE IS SCARED TO RIDE IN IT. I'VE FINANCED A VEHICLE FOR YEARS THAT I'VE HAD POSESSION OF FOR MONTHS, AND IT'S MOST NESSCERY SAFTEY FUNCTION HAS FAILED. I'M EXTREMELY DISAPPOINTED. I'VE ALWAYS OWNED GM VEHICLES. AS A 31 YEAR OLD FATHER OF 3 SMALL CHILDREN, THIS WAS A VERY LARGE PURCHASE FOR OUR YOUNG FAMILY. NOW I FEEL I MAY HAVE TO LOOK OUTSIDE MY TRUSTED BRAND TO FIND A SAFE VEHICLE I CAN TRANSPORT THE MOST PRECIOUS CARGO IN. IT'S VERY DISAPPOINTING . I THEN FIND OUT THIS EXACT ISSUE HAS CAUSED MULTIPLE CRASHES INVOLVING INJURIES. GM IS AWARE THIS IS A PROBLEM, LAWSUITS HAVE BEEN FILED, YET LITTLE OR NOTHING HAS BEEN DONE. HOW CAN GENERAL MOTORS KNOWINGLY TURN A BLIND EYE AND ALLOW THIS LIFE THREATING SAFTEY ISSUE TO GO ON IN A VEHICLE MARKETED TO FAMILIES?

ODI #11222646

ELECTRICAL SYSTEM,EXTERIOR LIGHTING — Filed 06/08/2017

INTERIOR LIGHTS FLICKERING WHEN BRAKE PEDAL IS APPLIED - THIS IS BOTH DISTRACTING AND DANGEROUS TO THE DRIVER AS THIS HAPPENS WHEN WE ARE IN MOTION WHEN THE BRAKE PEDAL IS APPLIED. I HAVE SEEN OTHER COMPLAINTS ONLINE SO WONDERING WHY THERE IS NOT A RECALL.

ODI #11191714Crash

POWER TRAIN — Filed 03/14/2017

TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT PARKED THE VEHICLE AT A FUEL STATION. WHEN HE RETURNED, THE CONTACT NOTICED THAT THE VEHICLE HAD ROLLED DOWN THE STREET AND CRASHED INTO A FOUR WHEELER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE BODY REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE TRANSMISSION FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. *DT *TR

ODI #11190139Crash

STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES — Filed 03/18/2019

HAVING ISSUES WITH BRAKING. OCCASIONALLY AT HIGH SPEEDS, BUT MORE OFTEN DURING LOWER SPEEDS. THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS AND MEANWHILE THE VEHICLE IS STILL MOVING, NOT ALLOWING YOU TO STOP. HAPPENS ALSO GOING IN REVERSE. HAD A COLLISION, HIT THE REAR END OF ANOTHER VEHICLE YESTERDAY MORNING DURING RUSH HOUR, 3/18/2019. I WAS SLOWING DOWN TO 15 MPH, DUE TO A RED LIGHT, BUT BRAKE PEDAL WOULD NOT BRAKE, BECOMING VERY STIFF, MAKING IT IMPOSSIBLE TO BRAKE, AND STOPPED DUE TO THE COLLISION. LUCKILY NO ONE WAS HURT. FRONT BODY SEVERE DAMAGE TO MY TAHOE. POLICE REPORT HAS BEEN FILED. WE BOUGHT THIS TAHOE IN FALL OF 2017, AND FEBRUARY 2017, TOOK INTO THE DEALERSHIP DUE TO THE BRAKING ISSUES, NOTHING WAS FOUND OR DONE TO THE BRAKE SYSTEM. TAHOE IS BACK AT DEALERSHIP AS OF TODAY, AND NOTHING HAS BEEN FOUND, ACCORDING TO CHEVY TECHS

ODI #11155202Crash

SERVICE BRAKES — Filed 11/28/2018

FAILURE IN BRAKE VACUUM PUMP CAUSED MY BRAKES TO IMPROPERLY WORK THIS ME REAR ENDING ANOTHER CAR. BRAKE FELT LIKE A ROCK AND PUSHED BACK AGAINST MY FOOT. I WAS IN MOTION AT ROUGHLY 15MPH AND WAS ABLE TO SLOW TO ROUGHLY 8MPH AT A DISTANCE OF ROUGHLY 10 YARDS. THIS WAS DURING RUSH HOUR TRAFFIC. PROBLEM HAD BEEN INTERMITTENT AT VERY LOW PARKING LOT SPEEDS.

ODI #11154290Crash

SERVICE BRAKES — Filed 09/18/2018

BRAKE PEDAL BECOMES HARD TO PRESS WHEN RPMS ARE LOW. UNABLE TO STOP QUICKLY.

ODI #11152511Crash

POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) — Filed 11/18/2018

2015 CHEVROLET TAHOE WAS PARKED ON MODERATELY SLOPED DRIVEWAY. ENGINE WAS NOT RUNNING. VEHICLE TRANSMISSION SHIFTER WAS IN "PARK" POSITION. VEHICLE SPONTANEOUSLY ROLLED BACK SEVERAL FEET, AND CRASHED INTO ANOTHER PARKED VEHICLE. OTHER VEHICLE ALSO OWNED BY ME. SUBSTANTIAL DAMAGE TO BOTH VEHICLES. NOT INFLUENCED BY DRIVER. AFTER SOME RESEARCH IT IS MY BELIEF THE APPARENT PROBLEM WITH THE TRANSMISSION/SOFTWARE. I DID FIND WHERE THERE WAS A RECALL #14192 FOR THIS ISSUE.

ODI #11123918

SUSPENSION — Filed 08/20/2018

AC DELCO BOTH FRONT STRUTS BLOW OUT AT 80000 MI AND IT BOTTOM OUT AND NOW I HAVE STOMACH PAIN FROM THE SEAT BELT FOR TWO WEEKS AND A PAIN IN MY NECK FOR 5 DAYS I WAS DOING ABOUT 30 MPH

ODI #11063192Crash

ELECTRONIC STABILITY CONTROL (ESC) — Filed 01/14/2018

ON JANUARY 14TH, 2018 I WAS DRIVING FROM TULARE, CA TO MY HOME IN PIXLEY, CA. HALF WAY HOME DRIVING ON HWY 99 I EXPERIENCED THAT MY RPMS WOULD GO DOWN AND MY VEHICLE WOULD SLOW DOWN EVERY SO OFTEN. ON DASH SCREEN I HAD A POP UP THAT READ, 'SERVICE STABILITY CONTROL' DON'T KNOW WHAT THAT MEANS. SOMETIMES NOT BEING ABLE TO SLOW DOWN (FULL CONTROL) I MADE IT TO PIXLEY. STOPPED AT MY SISTERS HOUSE, WHEN LEAVING I WAS BACKING UP AND WHILE BACKING UP I NOTICED A MAIL BOX STAND WITH 2 MAILBOXES ON A STEAL STAND. I DID NOT HAVE CONTROL ON STOPPING THE VEHICLE. I DID SOME DAMAGE ON THE REAR LEFT HAND SIDE OF MY CHEVY TAHOE. I CAREFULLY DROVE THE TAHOE TO MY HOME DOWN THE STREET, PARKED IT AND CALLED CHEVY ROAD SIDE SERVICE. I ALSO NOTICED THAT THE BREAK PEDAL MOVES SIDE TO SIDE AND THE BREAK LIGHTS STAY ON WHEN IN PARK. LUCKILY NOTHING HAPPENED TO MY FAMILY AND I ON OUR WAY HOME. OBVIOUSLY THE VEHICLE IS UNSAFE TO DRIVE.

ODI #11052182Crash

ELECTRICAL SYSTEM,AIR BAGS — Filed 06/21/2017

TL* THE CONTACT OWNED A 2015 CHEVROLET TAHOE. WHILE DRIVING VARIOUS SPEEDS, THE DIGITAL INSTRUMENT PANEL WOULD DISPLAY INCORRECTLY. ALSO, THE AIR CONDITIONER AND REMOTE START FAILED. THE VEHICLE WAS TAKEN TO WASHINGTON CHEVROLET (1 RAYMOND BLVD, WASHINGTON, PA 15301 (724) 222-2800), WHERE A SOFTWARE MALFUNCTION WAS DIAGNOSED AND THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. SEVERAL MONTHS LATER, WHILE DRIVING 25 MPH, THE CONTACT INADVERTENTLY SWERVED TO THE LEFT AND STRUCK A UTILITY POLE AND FENCE. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES AND BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND DEEMED A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov