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2019 Chevrolet Traverse Complaints

Consumer complaints filed with NHTSA

410

Total

15

Crashes

2

Fires

17

Injuries

0

Deaths

Most Reported Components

ENGINE
212
OTHER
60
ELECTRICAL
50
BRAKES
22
FUEL SYSTEM
13

Owner Complaint Reports

Showing 25 of 410 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11769514

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 09/02/2026

9/2/26 I reached out to Chevrolet to alert them that I had a SHIFT TO PARK sensor failure. I was physically putting my car in park and it did NOT recognize that my car was in park. I was unable to park or turn off the vehicle. I had to put on the E brake and essentially ask another adult at daycare to come collect my child from my car. Had I been trying to get to work that morning in an unsafe area, this would have made for an even WORSE situation as I work in unsafe areas as a pharmacist at CVS. I paid roughly $700 for the dealership to fix this and asked them to use their Good Will Policy and they refused. This was Terryville (CT) Chevrolet. My case number with Chevy MFG was 109401396. Now, on 10/7, my Stabilitrak warning keeps popping up. Every time I move from a stop to a driving situation (at a light, etc). To make matters worse, I was starting to drive from a stop light and my parking brake activated and I was almost rear ended. I called the dealership and they say there are no recalls on Stabilitrak. There is a prior GM bulletin PIT5662B that may touch upon this. I am unable to get to a dealership until 11/4 so I wanted to create this ticket and also discuss the prior ticket.

ODI #11768896

STEERING,ELECTRICAL SYSTEM,AIR BAGS — Filed 10/03/2026

driving at about 10:30 pm on 10-3-26 light rain and was on a katy rd. app 25-30 mph went to slow down and the sevrice saftey restaint system light came on and i looked at the message and then it went off the info center and the side curtain air bags deployed a loud pop i , the steering locked and i was trying to stop on hte brake and car stopped as it nosed the frt in to the ditch

ODI #11768712

POWER TRAIN — Filed 09/21/2026

The transmission failed at 80,735 miles. The vehicle will not reverse.

ODI #11767983

POWER TRAIN — Filed 09/17/2026

in 2019 GM put out a Bulletin No.: 19-NA-206 to fix an error message for shift in park which means the car thinks it is not in park when it really is. All covered under warranty. in 2022 I had this error message but only the harness was part of the technical bulletin. my extended warranty covered it for the harness. in 2024 GM revised the bulletin to include the shifter console. in 2026 I get the same error message and now GM won't cover the console included in the revised technical bulletin. they knew this was a bad part since they revised the bulletin to include the console. now I'm out of warranty and the GM Customer Assistance denied any responsibility of the incomplete bulletin fix in 2022. GM needs to issue a recall on this part that they know is defective and leave us stranded.

ODI #11767279

POWER TRAIN — Filed 12/04/2023

I have now had 3 transmissions and 3 torque converters put in my car and GM refuses to do anything to fix this issue.

ODI #11764051Crash

POWER TRAIN,SERVICE BRAKES — Filed 08/16/2026

The contact owned a 2019 Chevrolet Traverse. The contact stated that while driving 3 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle decelerated, and the vehicle was uncontrollable. The vehicle crashed into the brother's vehicle parked in the driveway and pushed the vehicle forward. The vehicle then crashed into a desk before stopping. The contact stated that the failure had occurred while parking the vehicle in the driveway at the brother’s residence. The contact and her husband were inside the vehicle at the time of the failure. The vehicle was towed to a local tow yard. The contact was taken to the local medical center. The contact sustained pain in the right knee. The vehicle was inspected by the insurance company and deemed a total loss. A Police report was filed. The failure mileage was approximately 60,324.

ODI #11760075Crash

STEERING,POWER TRAIN — Filed 08/24/2026

When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I can provide pictures, but the upload link would not work for photos even after converting to proper size and file type. I have the collision report number but not the actual report on hand just yet.

ODI #11731637Crash

AIR BAGS — Filed 08/13/2019

Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, linkage, lower control arm, and tire, rear fender, the pillar and hingers between the front and rear door, steering gear and linkage. In spite the of violence of the accident, none of the airbags deployed, especially the driver's side airbag which allowed the driver's head to contact the driver's door window.

ODI #11687919Crash

AIR BAGS — Filed 09/04/2025

I was in an accident in my 2019 Chevy Traverse on September 4, 2025. Upon impact, my airbags did not deploy. I was pulling out from and intersection and a car with no lights on was coming from the right of me going towards the left of me. I ended up hitting his car on the driver' side and rear door. His side airbags went off. I was wearing my seatbelt. My body was thrown forward and hit the steering wheel. The airbag did not go off upon impact. I have a broken sternum, bruised ribs and bruises across my left shoulder due to the seatbelt. I ended up in the hospital overnight for observation. They were worried about my heart and lungs since they were jarred forward when I hit the steering wheel. Now my insurance company wants to total my car. They also want me to get a different title (salvage title) if I have the car fixed, which in turn with make it hard for me to sell it and keep insurance on it. I want to know what will be done about this. If I get the car fixed, will it happen again? Looking for answers. I feel that I would have been just fine if my airbag had went off. Now I am looking at 6-8 weeks of painful recovery.

ODI #11685003Crash

AIR BAGS — Filed 09/04/2025

The contact owns a 2019 Chevrolet Traverse. The contact stated that while his wife was driving at 20 MPH at an intersection, she failed to see the approaching vehicle that was driving 40 MPH and T-boned that vehicle. The air bags did not deploy. During the impact, the contact's wife's chest area collided with the steering wheel. The other vehicle did have all the air bags deployed. A police report was filed. The contact’s wife sustained abdominal, right knee, and chest pain, as well as a headache, and was treated in the hospital. The vehicle was towed to the tow yard. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

ODI #11569190Crash

POWER TRAIN,SERVICE BRAKES — Filed 01/24/2023

My Traverse intermittently displays 'shift to park' message and I was not able to shut the SUV all the way off. I would have to play with the shift gear in order for it to turn off. I am under 50k miles.

ODI #11491767Crash

STEERING,UNKNOWN OR OTHER,BACK OVER PREVENTION — Filed 11/01/2022

On 10-31-2022 my Chevy app sent email that my vehicle was experiencing starter engine issues and that my vehicle could not start. Except my vehicle was starting and being driven at the time. Shortly after that my vehicle gave notification by dashboard that my steering assist was reduced and to drive carefully but I am not aware of having that feature or how it was reduced in the first place. On 11-1-2022 my vehicle was being reversed into parking and the camera view displayed the scene as if my course was clear but I was not and the vehicle collided with a pole. I’m not sure how this is even possible but I no longer feel this vehicle is safe for me and my family.

ODI #11491846Crash

AIR BAGS — Filed 10/27/2022

My wife and I were t-boned in the front end of our 2019 Chevy Traverse. I am familiar with how airbags operate and the force necessary to activate the trigger switch. At the force we were hit, the airbags should have deployed. None of the airbags worked. The car that hit us was totaled. Their front end was completely demolished to the firewall and all airbags were deployed. Our car had $11,000 plus worth of front /side damage. Our bodies are recovering from injuries we should not have sustained if the airbags were functional. We will be contacting the dealer.

ODI #11482882Crash

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 08/01/2022

When placing into park , message coming displays place in park, after many attempts it shifts into park, but has rolled into roadway while in park.

ODI #11451602Crash

SERVICE BRAKES — Filed 02/11/2022

Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much

ODI #11441939Fire

POWER TRAIN,ENGINE — Filed 11/28/2021

The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.

ODI #11439612Crash

AIR BAGS — Filed 10/30/2021

I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise

ODI #11402766

SEAT BELTS — Filed 03/10/2021

I TOOK MY SON TO MY WORK WHEN WE ARRIVED I TOLD MY SONS TO TAKE THEIR SEATBELTS OFF. MY SON STARTED SCREAMING IT'S TIGHTENING IT'S TIGHTENING. WITH HIM BEING IN A BOOSTER IT PINNED HIM HE TRIED TO WIGGLE OUT AND GOT EVEN MORE STUCK I TURNED THE CAR OFF TO TRIED TO REMOVE AND WAS UNSUCCESSFUL IT UNHOOKED FROM THE BUCKLE BUT HE WAS STILL STRAPPED TO THE CAR. HE STARTED BLEEDING FROM HIS NOSE AND MOUTH AND SAID HIS SHOULDER HURTS. I HAD ANOTHER CO WORKER TRY TO HELP ME OUT AND WE WERE UNABLE TO UNTIL I HAD TO CUT THE SEATBELT

ODI #11387947Fire

POWER TRAIN,ENGINE — Filed 01/08/2021

2019 TRAVERSE WAS TRAVELING DOWN ROAD ABOUT ONE MILE FROM STARTING LOCATION CAR SHUT OFF AND ALL DASHBOARD LIGHTS CAME ON THAN NOTICED SMOKE FROM THE ENGINE COMPARTMENT., FLAMES SHORTY AFTER. FD WAS CALLED AND ARRIVED AND PUT OUT FIRE. A FLUID TRAIL WAS NOTICED BEHIND CAR LEADING TO OUR HOUSE (1 MILE AWAY). NO ISSUES WITH THE CAR UP TO THIS POINT. CAR WAS TOWED AND INSURANCE CALLED, NOTIFIED GM THE NEXT DAY AFTER SEEING A RECALL ON LEAKING TRANSMISSION (THIS VIN IS NOT ON THAT LIST). GM BASICALLY SAID THAT ONCE WE CALLED THE INSURANCE COMPANY THERE IS NOTHING THEY CAN DO FOR US. INSURANCE COMPANY (ALLSTATE) SAID THEY WILL LOOK INTO THIS. CAR WAS A LEASE AND WE HAVE NO RECOURSE. IT SEEMS FISHY TO ME THAT SOME MODELS HAVE A RECALL AND THIS APPEARS TO BE SOME KIND KIND OF LEAK FROM THAT AREA. IF GM DOESN'T CARE HOW WILL THEY KNOW IF THIS RECALL NEEDS TO INVOLVE OTHER MODELS AND VIN'S OF THIS CAR. I UNDERSTAND THAT WE LEASED THE CAR SO WE LOSE AND CAN'T RECOUP ANYTHING NOR WILL THEY WORK WITH US TO LOWER THE COST OF A REPLACEMENT. WHAT IF MY YOUNG CHILDREN WERE IN THE CAR OR MY MOTHER IN LAW WHO HAS A TOUGH TIME GETTING IN AND OUT OF THE CAR, SOMEONE COULD OF BEEN INJURIED OR WORST. SOMEONE NEEDS TO CAER ABOUT THIS. THIS HAPPENED IN NORWALK CT ON EAST ROCKS RD 06851. SUNNY CLEAR DAY CAR WAS MOVING FORWARD WHEN IT LOST POWER. NO RECENT WORK ON CAR, NO ACCIDENTE NORWALK CT FIRE INCIDENT REPORT 21-001007

ODI #11352370Crash

AIR BAGS — Filed 08/24/2020

I RECENTLY HAD A CRASH IN MY 2019 CHEVROLET TRAVERSE. THE IMPACT HIT MY DRIVER DOOR AND FRONT END OF MY CAR. THE VEHICLE THAT HIT MY CAR WAS TRAVELING BETWEEN 45 AND 50 MILES AN HOUR. EVERY AIRBAG IN THEIR VEHICLE DEPLOYED HOWEVER EVEN WITH THE SIGNIFICANT IMPACT NONE OF MY AIRBAGS DEPLOYED. I'VE SPOKEN WITH MINI REPAIRMAN AT MORE THAN TWO CHEVROLET DEALERSHIPS WHO STATED THE AIRBAGS SHOULD HAVE DEPLOYED.

ODI #11297825Crash

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER — Filed 10/26/2019

MY VEHICLE WAS OFF, PARKED AND LOCKED. MY CAR WAS ON A SOMEWHAT FLAT SURFACE AND ROLLED INTO A TREE. THE SAME DAY I WAS ABLE TO DRIVE MY CAR APPROXIMATELY 3 MILES FROM MY HOME, PARK FOR APPROXIMATELY 4 HOURS AND RETURN HOME WITHOUT KEYS. I HAVE A POLICE REPORT AND PHOTOS OF THE DAMAGE OF MY VEHICLE.

ODI #11265853Crash

AIR BAGS — Filed 09/18/2019

TL* THE CONTACT OWNED A 2019 CHEVROLET TRAVERSE. WHEN THE CONTACT'S VEHICLE WAS TURNING LEFT INTO A DRIVEWAY, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH. THE CONTACT'S VEHICLE WAS PUSHED INTO A DITCH. THE DRIVER'S AIR BAG FAILED TO DEPLOY, CAUSING THE CONTACT'S HEAD TO STRIKE THE STEERING WHEEL. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: E961540 WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 4,193.

ODI #11254271

STRUCTURE — Filed 08/31/2019

THE EDGE OF THE SECONDARY HOOD LATCH HAND RELEASE LEVER IS VERY SHARP. I CUT MY FINGER TRYING TO FIND THE LEAVER TO OPEN THE HOOD. THIS PART SHOULD HAVE SMOOTH EDGES TO PREVENT INJURY.

ODI #11245277

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 08/16/2019

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.

ODI #11221121Crash

VEHICLE SPEED CONTROL — Filed 06/14/2019

MY VEHICLE HAS THE FUEL ECONOMY SHUTDOWN SYSTEM AND IT'S NOT WORKING. IT USED TO SHOT DOWN WHILE ON A STOP AND THEN RESTART WHENEVER THE BREAKS WERE NOT ENGAGED NOW IT'S NOT DOING ANYTHING. THE AUTO STOP DOESN'T WORK IT'S STAYS ON A HIGH IDLE AT ALL TIMES

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov