2019 Chevrolet Trax Complaints
Consumer complaints filed with NHTSA
135
Total
9
Crashes
2
Fires
8
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 135 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
ENGINE — Filed 07/01/2026
The chevy trax has a faulty turbo system. There are so many problems, including accelerating without pressing the gas and stalling when pushing the gas. It is a huge safety issues that is occuring in most trax. Why isnt chevy doing something about it? Their dearlships want over 3500 to repair it and Chevy says just buy a new car. . Why don't they care they are making faulty engines that endanger peoples lives and don't last 80,000 miles . I have spent over $1000 placing parts the app said it needed and paying gm to run the codes is $200 a piece.
POWER TRAIN,ENGINE — Filed 11/08/2024
11/8/24 and 8/13/26. The turbo and engine has went out. Engine light came on. the engine reduced power and it shut off, while I was driving on interstate. Also had water coolant leak as well. Talk to dealership and was able to get it fixed the first time. The 2nd time, the same exact issues happened again. The priced was way higher, even with the same issues
ENGINE AND ENGINE COOLING — Filed 12/12/2025
The contact owns a 2019 Chevrolet Trax. The contact stated that the air conditioning system was replaced twice. Additionally, the check engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed with a failure associated with the catalytic converter. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 72,400.
ENGINE — Filed 07/07/2026
I have 36400 miles on my vehicle. It has been to dealer for service as per maintenance manual On Monday the water pump blew. The oil covers blew. They are not even scheduled to be inspected until 60000 Miles I now have a 1800 bill. Service man said these things happen. They don’t make them like they used to. WHAT In 2022 the whole radiator system had to be replaced at 26000 miles Tuesday while taking the car to dealership not knowing what was wrong I broke down on the 405freeway during rush hour. Horrible experience. I told service man to make sure this wouldn’t happen to me driving home. All he said was you’ll be fine I asked if he was going to be checking the belts hoses etc. connected to the water pump. He said no. That’ll be more money. Please help.
STEERING,POWER TRAIN — Filed 04/11/2025
While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.
ENGINE AND ENGINE COOLING — Filed 02/18/2026
See attached document for complaint.
STEERING — Filed 12/30/2024
Steering wheel frozen in position on morning cold start below 20 degrees Fahrenheit even when car is put in drive. I must warm the cabin for 15 minutes to thaw the steering column or manually pull down on wheel to loosen the column. Below 10 degrees, steering wheel is firm and power steering does not return wheel to original position going around turns unless physically coaxed. Problem goes away at warmer temperatures or if cabin stays warm. Chevy dealership replaced steering rack under warranty and recommends steering column kit be replaced. Will replace column by next fall. Problem started at around 60,000 mi. No warning lights or error codes when frozen.
AIR BAGS — Filed 02/13/2026
I was in an accident and the seatbelt pretensioners activated but my airbags did not deploy. When i got my vehicle inspected the shop noticed my airbag system needed to be replaced saying the airbag diagnostic module, right & left front air bag impact sensors needed to be replaced. The impact of my vehicle was very minor and could not have damaged the airbag diagnostic module internally. I do believe this was a preexisting issue and it has just now been noticed when my car had to be thoroughly inspected.
ENGINE — Filed 02/16/2026
At roughly 90,000 miles, the turboboost charger went out in this vehicle and needed to be replaced. After speaking with my mechanic and other Chevy owners, it is a common issue in these vehicles, with many needing to be replaced well before the 90,000 mile mark that I hit.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 02/01/2026
The turbocharger gave code P0299 then more extensive look when you try to increase speed the turbo will not boost to allow you to go. 40-45 miles is the highest you can go . Dealership said there we complaints and recalls. The recalls are for 2017 and 2018 chevy trax. 2019 having the same issue..
ENGINE — Filed 02/13/2026
One of the first things I've noticed about my car is in the summer, when it's at least 75 degrees, my transmission will hesitate while speeding up. In march of 2024, my check engine light came on, i brought it into chevy and they said i needed a new turbo, so i asked them about a loaner car in the meantime while it gets fixed, they said no. they were on backorder for my turbo. So they told me to keep driving it while the part gets delivered. I did that. Eventually my turbo came in, brought my car in, they took it, put a new turbo in. When I went to get my car, I test drove it on the highway, speeding up slowly, and while doing that, I blew my engine. I lugged it back by going 20 mph back to the shop, luckily it was just off the highway. I brought it back and told them something happened, they checked it out and let me know that my engine, exhaust and all the needed components are broken. They finally decided to give me a loaner car, although I did have to fight for it a little bit at the end of my car getting finished, they wanted me to pay $1200. I refused as them having me drive my car while its broken is not a good idea and not my fault that it blew. I argued my side and got it down to $600. the next month on the 16th, i stopped to get gas and when i left the gas station, while speeding up, my car comes to an almost dead stop, so i pull it over, all lights on dash flashing, and car will not turn over. got it towed and they changed battery. a year later, my check engine light comes on again, I scan the code, it's the turbo. But it goes away. In January my temp sensor went out and my car said it was overheating as I was driving on the highway with no dash lights. 13th of february, my engine light came on while on my way home. I brought it to a local small shop Where they told me I need a new turbo again.
ENGINE — Filed 02/01/2026
This 2019 Chevrolet Trax has had the same dangerous and expensive problem twice: In 2022, when the car had just over 35,000 miles, it started to lose acceleration, especially at highway speeds, slowing it to a dangerously slow pace in traffic. At a later time, the check engine light came on. Culver City Chevrolet replaced the turbo charger under warranty. In late January and early February, 2026, after only about 25,000 miles of use since the repair, the car exhibited similar failure to accelerate on the highway and in local traffic and the check engine light came on. It requires a new turbocharger again at a cost of approximately $3,500. The 2019 Chevrolet Trax is not trustworthy for safety with this recurring issue.
ENGINE — Filed 11/27/2025
Bought 6/17/2023 with 81k miles (1.4L turbo). By ~7/1/2023 it ran rough and hesitated after refueling. Firestone (Brick, NJ, 7/5/2023 at 82,090 miles) said radiator leaking; keep topping off; noted open Chevy “special coverage” bulletin. Over ~2 years kept adding coolant (high consumption). Rough running worsened. Lester Glenn Chevy (Toms River, NJ, 10/20/2025 at 122,815 miles) replaced the evaporative emissions purge valve under special coverage N212338400; fixed post-refuel roughness but not overall rough running. Regular oil changes; last 10/1/2025 at 121,872 miles. Codes then: P0171, P0299, P0300, P0442, P0449, P0496. On 11/27/2025, at ~60 mph uphill on the Garden State Parkway, engine shook, dash showed “Engine Power Reduced/Service StabiliTrak” (CEL blinking), lost acceleration. Pulled over and towed; white smoke at tailpipe. Tow driver suspected coolant ingestion/head-gasket failure needing engine replacement. Odometer: 124,180. Traded in on 11/29/2025 at Automotive Avenues (Wall, NJ); no manufacturer/police/insurance inspection.
UNKNOWN OR OTHER — Filed 02/05/2025
The contact owned a 2019 Chevrolet Trax. The contact stated that the vehicle was parked on the right side of the 2 vehicle garage when it suddenly caught fire after approximately 1 hour of being parked. A popping sound alerted the contact and her spouse to the fire. The garage was unfinished with a gravel floor and no outlets when it caught fire, and there was property damage. No warning lights illuminated. The fire department was called to the scene and was able to extinguish the fire. The fire department had put fire department was unable to determine the cause of the fire. The vehicle was towed and totaled due to the vehicle being consumed by the fire. There were no injuries or medical attention needed. The dealer was contacted and informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer had sent personnel to take pictures of the fire and have the vehicle inspected. The manufacturer opened a case for the failure however, the case was closed due to the manufacturer not finding a defect for the failure. The failure mileage was 41,000.
AIR BAGS — Filed 05/14/2024
The contact owned a 2019 Chevrolet Trax. The contact stated that while driving at approximately 35 MPH when another vehicle was making a right-hand turn crashed into the vehicle's front end and side of the passenger's side front panel. The steering wheel air bag failed to deploy. The contact received a concussion and burns to the left arm. Medical attention was needed. The contact was unsure if the occupants in the other vehicle received any injuries. The vehicle was towed and deemed totaled. The other vehicles received damage to the body of the vehicle as well. A police report was filed. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
ENGINE AND ENGINE COOLING — Filed 06/21/2023
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
STEERING,ELECTRICAL SYSTEM — Filed 07/14/2023
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
POWER TRAIN,UNKNOWN OR OTHER,ENGINE — Filed 07/01/2022
I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and called 911. An auto mechanic discovered the transfer case was broken and thus, empty.
SERVICE BRAKES, HYDRAULIC — Filed 01/01/2021
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving at 65 MPH, the vehicle unexpectedly came to a complete stop and lost motive power, causing the contact to suffer whiplash. The "Service StabiliTrak" and "ABS Service Soon" warning messages were displayed. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with brake booster failure. The dealer replaced the brake booster. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.
SERVICE BRAKES — Filed 05/30/2021
The contact owns a 2019 Chevrolet Trax. The contact stated that the brakes failed. When the contact drove at 30 mph, the vehicle in front of the contact made a sudden stop for a vehicle that was making a left turn. The contact engaged the brake pedal and the brake pedal failed to move down to slow the vehicle down, and to bring the vehicle to a complete stop. The contact proceeded and came to a stop when it crashed into the vehicle in the front rear and airbags did not deploy. Seat belts did not lock up. The vehicle was taken to an unknown mechanic. However, the mechanic did not provide the contact a diagnostic for the brake system failure. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,200.
AIR BAGS — Filed 07/10/2020
I WAS DRIVING SPEED LIMIT, CAR IN FRONT OF ME STOPPED WITHOUT ENOUGH NOTICE AND I HIT THE VEHICLE IN FRONT OF ME. DRIVER'S AIRBAG DEPLOYED WITH A LOUD POP AND A CLOUD OF SMOKE POURED OUT FROM THE AIRBAG. MY LEFT FOREARM WAS BURNING AND WHEN I LOOKED AT MY ARM I WATCHED MY SKIN BLISTER WHILE THE SKIN PEELED AWAY. 2ND DEGREE BURN WAS TREATED AT LOCAL URGENT CARE. THE CAR I WAS DRIVING IS A COMPANY VEHICLE OWNED BY MY EMPLOYER.
SERVICE BRAKES — Filed 03/12/2020
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND AND HER SON SUFFERED A SEVERE HEADACHE AND BRUISED LEG. THE CONTACT NOR HER SON SOUGHT MEDICAL ATTENTION. THE CONTACT STATED INHALED ON KNOWN FUMES OR SMOKE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION CENTER AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
SUSPENSION,SERVICE BRAKES — Filed 03/10/2020
I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTION CAUSED MY CONTROL ARM, STRUT TOWER, ROTOR, WHEEL AND ALL OTHER ASSOCIATED PARTS TO DETACH FROM THE VEHICLE. THIS ALSO CONSEQUENTIALLY CAUSED THE BRAKE HOSE TO BE RIPPED FROM THE ASSEMBLY RESULTING IN POOR BRAKE PRESSURE. I WAS ABLE TO PULL TO THE SHOULDER WITH HYDRAULIC BRAKES ALONG WITH THE USE OF MY EMERGENCY BRAKE. VERY MINOR INJURIES WERE SUSTAINED FROM THIS INCIDENT, HOWEVER, THE SITUATION COULD HAVE RESULTED IN SEVERE INJURY OR DEATH. I HAVE NOT EXISTING RECALLS FOR THE PARTS THAT FAILED, HOWEVER, THERE IS A RECALL ON THE FRONT CONTROL ARMS ON THIS VEHICLE.
SERVICE BRAKES,ENGINE — Filed 12/10/2019
CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.
SUSPENSION — Filed 10/08/2019
I LEASED A 2019 CHEVY TRAX IN JAN ON THIS YEAR, HAD ABOUT 8,000 MILES ON IT LAST MONTH WHEN THE LOWER CONTROL ARM FAILED WHILE MY WIFE WAS DRIVING IT. THERE IS RECALL FOR PREVIOUS YEARS BUT NOT MY VEHICLE FOR THE LOWER CONTROL ARM. LONG STORY SHORT, I FILED AN INQUIRY CASE WITH GM TO WHICH THEY SAID THE ACCIDENT CAUSED THE FAILURE. IN MY OPINION, THE FAILURE CAUSED THE ACCIDENT AND THANK GOD SHE WAS JUST ACCELERATING AT 3 OR 4 MPH FROM A STOP LIGHT WHEN THE FAILURE OCCURRED. I AM ATTEMPTING TO GET THIS APPEALED BUT HAVING A HARD TIME, THEY SAID TO GET THE RESULTS OF THEIR INQUIRY I NEEDED TO GET A COURT ORDER.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov