2025 Chevrolet Trax Complaints

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 08/20/2026

On August 20, 2026, at approximately 7:54 AM during the daytime, I was driving approximately 5–9 mph up a dimly lit parking garage ramp, turning left into my usual parking spot for work on the ramp. My car’s front end had already cleared a cement column on my right, so I was pleasantly parking. Suddenly, the front-end collision assist malfunctioned, activating when it shouldn't have, and violently pushed my right front tire into the cement column, whipping the steering wheel around immediately fracturing the radius bone in my dominant right forearm. The impact was so sudden and forceful that I initially thought another vehicle had struck me from behind, but no vehicle was there and my rear bumper was undamaged. At the slow speed I was traveling while decelerating up a ramp and turned left, this wreck should've never happened and was unnecessarily severe. My new car sustained nearly $5,000 in damage, mostly due to the right front tire pushed far back into the wheel well, making the vehicle unsafe to drive. Despite my dashboard displaying multiple systems as disabled after the crash, the vehicle’s black box reportedly recorded no collision nor system failures. About a week and a half earlier, my entire dashboard had went black for an afternoon and did not return until the following morning. These events raise serious concerns about software or sensor malfunctions and the vehicle’s failure to record the crash. Chevy owners need to be aware of these potential safety concerns. I'm in the process of acquiring legal recourse.

ELECTRICAL SYSTEM — Filed 08/10/2026

See attached document for complaint.

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 09/13/2026

I am having a problem with my brakes sticking. After it has been sitting all night, the brake pedal will be stiff and I’m unable to push it down much to start it. Once it’s started it thumps almost like the parking brake was set but I haven’t used it and I park on flat land. When I’m sitting in park, it’s idling as though I’m pushing the gas…the speed accelerates especially on curvy roads where I brake more frequently. The rotors have been scored for some time. Dealership blames it on them getting heated up. I drove to work and home 15 minutes each way. I’ve had a few long road trips but this scoring happened in a period without any long trips. Something isn’t right and I fear it’s going to push me into someone one day.

UNKNOWN OR OTHER — Filed 03/02/2026

I am submitting this complaint regarding the rearview camera on my 2025 Trax, which has been inoperative since early 2026 & is now the subject of a recall. I contacted my dealership in March to have the rearview camera repaired. the part was on back order & I was advised that the repair could not be completed. The camera remains inoperative as of Sept 2026, more than six months after I initially attempted to have it repaired, I received the official recall on 9/22/26. I am particularly concerned about the length of time this known safety issue has remained unresolved. this vehicle is regularly driven by my daughter, who received her driver's license in July 2024. During the period in which the camera has been inoperative, she has been involved in two backing incidents. In one incident she backed into a pole in the school parking lot, causing damage to the vehicle. In another, the passenger-side mirror struck a mailbox while she was backing out of a driveway. I cannot establish that the absence of a functioning rearview camera caused either incident. However, both occurred while the vehicles camera was unavailable, depriving the driver of the rear visibility the system is designed to provide during backing maneuvers. I believe these incidents demonstrate the real-world safety concern created by operating this vehicle for an extended period without a functioning rearview camera. My concern is also that I attempted to have this defect corrected months before receiving the recall notice, but the necessary part was unavailable & remains unavailable. I have been required to continue operating a nearly new vehicle without an important safety feature despite making a timely effort to have the problem repaired. I am requesting NHTSA document this complaint, including the two backing incidents & review the unavailability of parts for the recall. I would also like GM to provide a prompt remedy so that the vehicle can be returned to its intended & compliant safety condition.

UNKNOWN OR OTHER — Filed 04/04/2026

I own a 2025 Chevrolet Trax, VIN [XXX]. I am experiencing unusually high fuel consumption compared with the vehicle’s normal fuel economy. I am having to refuel significantly more frequently than expected. I am also experiencing a completely black rearview camera. I am requesting that both issues be documented as safety/defect complaints and investigated to determine whether they are related to known problems with this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS — Filed 05/22/2026

During an accident when impacted in the front of vehicle not a single airbag deployed

BACK OVER PREVENTION — Filed 08/07/2026

The contact owns a 2025 Chevrolet Trax. The contact stated that while in reverse(R), the rear-view camera displayed a blank image. The contact discovered through the insurance company that the VIN was included in NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to speak with the manufacturer but was forced to leave voice messages each time. The vehicle was not repaired. The failure mileage was approximately 9,700.

SUSPENSION — Filed 08/20/2026

Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5mm of movement documented by video inspection, we removed the inner tie rod boot and uncovered the inner tie rod was not completely threaded into the rack, we completed threading it but the play is still present. This component was allegedly inspected and repaired on 8/20/26 with the return of clunking noise presenting on 9/3/26. I have not returned to this establishment. No warning lamps are illuminated, the only symptoms are a sharp suspension clunk and noise while turning right. the vehicle was returned to me in an unsafe condition by a known GM dealership. It is unknown to me the exact extent of the service as they did not provide me with any physical records as requested by me.

ENGINE — Filed 09/16/2025

The contact owned a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, there was an abnormally loud bang, and the vehicle lost automotive power. Several unknown warning lights were illuminated. The contact was able to pull over to the shoulder of the road, and the vehicle was towed to a local dealer. The engine was replaced under warranty. The failure mileage was approximately 20,227.

BACK OVER PREVENTION — Filed 08/28/2026

The contact owns a 2025 Chevrolet Trax. The contact received a notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

ENGINE — Filed 07/31/2026

Saw smoke coming from an under the hood, pulled over opened hood and there were flames all across the top of the engine. Immediately evacuated the vehicle within seconds the vehicle was engulfed in flames and exploded several times. Total loss.

AIR BAGS,SEAT BELTS,STRUCTURE — Filed 04/20/2026

Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.

UNKNOWN OR OTHER — Filed 03/08/2026

Parked vehicle fire that happened approximately 8-9 hours after parking it. Neighbors woke me up at 4:30am after hearing a loud boom. When i went outside the whole front end was engulfed in flames. Fire investigators said it started in the engine compartment and moved to the inside of the vehicle. No foul play suspected. There were no warning signs leading up to this. I kept up with all maintenance and had no aftermarket additions. Luckily no one was injured but if i had been inside the vehicle when it happened the electric locks likely wouldn't have worked and I'd have little time to evacuate. The heat damaged a neighbors car. I read that recently there was a lawsuit being filed in Delaware involving my type of vehicle. Im currently dealing with GM and trying to get reimbursed because my vehicle was still under warranty. Total loss. Im trying to preserve vehicle for inspection however it is in my apartment complex parking lot and they would like it removed.

AIR BAGS — Filed 01/16/2026

I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.

STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM — Filed 12/11/2025

My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.

ELECTRICAL SYSTEM,ENGINE — Filed 12/31/1969

My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.

AIR BAGS,SEAT BELTS,FORWARD COLLISION AVOIDANCE — Filed 10/08/2025

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that she was in a rental, there was no damage and couldn't afford to turn in accident in so she had to leave, and left the scene. Both my cousin and I were feeling pain in our chest so when 1st responder came, he called for an ambulance. My car was towed and we were both taken to Eskenazi ER where my cousin was treated and released the same day. I was admitted into the hospital ICU and had emergency cervical fusion spinal cord surgery on October 9, 2025 and wasn't released until October 17, 2025 with ongoing treatment for therapy and loss of mobility of my right arm which is due to nerve damage and abdomen bruising, I am still recovering and have ongoing treatments for my spine. I noticed the alarm didn't sound when it should have times before but since nothing was said about any problem when I took my car in for service in September, I didn't think that there would be an issue like this. A police report was made but I do not have a copy yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 10/08/2025

On [xxx] My cousin, [XXX] , and I were on highway [XXX] and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As it stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same it felt like my car wasn't stopping. The warning that usually goes off didn't go off either. My car hit a Jeep that was in front of me at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that she was in a rental, there was no damage and couldn't afford to turn in accident in so she had to leave, and left the scene. Both my cousin and I were feeling pain in our chest so when 1st responder came, he called for an ambulance. We were both taken to Eskenazi ER where my cousin was treated and released the same day. I was admitted into the hospital ICU and had emergency spinal cord surgery on [XXX] and wasn't released until [XXX]. After the accident, I saw a few messages that were sent to my GMC account inbox dated October 8, 2025 saying that my airbags may need to be serviced, after the accident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 08/23/2025

The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver briefly lost control of the vehicle, only coming to a complete stop after colliding with the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic but instead returned to the rental company. The contact was unaware whether the vehicle was repaired. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 14,700.

AIR BAGS,FORWARD COLLISION AVOIDANCE — Filed 08/04/2025

Ran into a cemex block with no light pole. The parking lot was dark and cemex block was not marked. Forward collision detection system did not work and airbag ejected some shrapnel cutting my arm and shatter ing my bone in forearm and wrist. I’m lucky it did not hit me in the head or I would be dead today. By the grace of god I’m still alive Amen !

VEHICLE SPEED CONTROL — Filed 04/03/2025

The contact owned a 2025 Chevrolet Trax. The contact stated while driving 35 MPH with cruise control mode disengaged, and approaching the red traffic light, the brake pedal was depressed. The contact stated that the vehicle responded temporarily, and then the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that he shifted to park(P) in the hope that the vehicle would stop, but the vehicle failed to stop and the engine revved louder, causing the vehicle to crash into two occupied vehicles in the intersection of a highway. The air bags deployed. It was unknown whether there was a warning light illuminated after the crash. The contact sustained injuries and the emergency units transported the contact to the hospital, where he underwent a CT scan. The contact was informed that he had sustained two broken ribs. The contact was hospitalized for two weeks, and the contact was admitted to a rehabilitation center for a week and a half. One of the other drivers sustained three broken ribs, but it was unknown whether the driver received medical assistance. No further information was available. The vehicle was towed and totaled. The two other vehicles were totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 6,000.

STEERING,AIR BAGS,LANE DEPARTURE — Filed 04/21/2025

Was making right hand turn which causes vehicle to straddle shoulder for a brief period of time because of how lines are painted. Auto steering resisted the manual steering to get into the lane properly and pulled vehicle onto shoulder further which lead vehicle to be pulled into the ditch.

ELECTRICAL SYSTEM — Filed 03/19/2025

No cold AC only hot, car temps hit 107 as of 3/19/25 is believed to be the Evaporator system. I have an 8 month old baby this is very dangerous.

ELECTRICAL SYSTEM,STRUCTURE,ENGINE — Filed 10/22/2024

On October 22, 2025 I drove 10 miles from my home. I turned off and parked the vehicle at approx. 8:58 AM. Within 2 minutes I notices quite a bit of smoke coming from under the hood. I called the fire department and within 10 minutes the entire front of the car was on fire. The vehicle from front bumper through the dashboard was completely destroyed. There were no warning lights on. I purchased the vehicle on June 5th 2024. My INsurance co. did the appraisal and deemed it a total loss of course. The Dealership AND General Motors refuse to do anything to investigate. I have documentation of all calls. General Motors told me they do not put anything in writing.

FORWARD COLLISION AVOIDANCE — Filed 07/11/2024

Driving N.Bound on Hwy 270. Traveling 50-55 mph. Mores than 2.5 sec from car in front of me per my dash board. Car in front slammed on brakes but did not come to a complete stop. My Braking system kicked and started slowing me down. The car in front of me started accelerating again at this time I was doing 10-15 mph. She slammed on her breaks again and my breaking system kicked in again but I also slammed my foot on the break. My car did not stop immediately it felt like the braking system had control over how fast I could stop my car. When my car was towed to the shop I had mentioned it to the shop workers but not much was said after that