2025 Chevrolet Trax Complaints

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 04/21/2026

On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE — Filed 06/10/2026

using adaptive cruise control if a car comes in front of you from the side street etc the car can go from 55 to 30 in seconds and if someone is following too close or not paying attention that car can hit you in the rear . on curvy roads a car coming the other way will almost stop the car quickly annoying the driver behind you

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER — Filed 06/05/2026

Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.

ELECTRICAL SYSTEM — Filed 05/31/2026

The speedometer/instrument cluster screen went completely black at startup on XXX. I had no ability to see my speed, fuel level, or any dashboard warning lights. I was forced to pull over on a public road and restart the vehicle. This is the second screen to fail on this vehicle — the navigation screen also went black multiple times beginning in February 2026. Capitol Chevrolet dismissed both incidents without performing any diagnostic inspection or repair. Vehicle has approximately 32,950 miles and is under active bumper-to-bumper warranty. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER — Filed 04/01/2026

The audio system in my 2025 Chevrolet Trax produces persistent distortion and poor sound quality at normal listening levels. I brought the vehicle to an authorized Chevrolet dealer, and they reported that a speaker was replaced, but the issue remains unresolved. The sound quality affects my ability to clearly hear navigation prompts, safety alerts, and phone calls while driving. I am submitting this complaint so the issue can be properly documented and reviewed for potential safety impact

AIR BAGS,SEAT BELTS,STRUCTURE — Filed 04/20/2026

Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.

VISIBILITY/WIPER — Filed 05/01/2026

I have only had the vehicle 1 year and 4 months and I am already having to replace the wiper blades a for a second time. The fact that Chevrolet decided to put a wiper blades arm that no one makes adapters for except Chevrolet and the fact that I can’t just walk into an auto parts store and buy new blades is absolutely infuriating.

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE — Filed 04/08/2026

I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.

POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE — Filed 04/02/2026

Since brand new the electronics have been defective. The lane keep assist has to be turned off during slippery road conditions because the computer jerks the steering wheel during normal driving where white road markings, such as merging lanes are present. During highway speeds on slippery snow or ice it nearly sends the vehicle into a dangerous maneuver. The backup camera was defective intermittently since it was new and was unable to be corrected by the dealer shop during its first new vehicle service. The rear camera has now gone completely out which is standard safety equipment. A dealership has ordered a new backup camera part. The transmission jerks and lurches. Odd shifting is normal for this vehicle which could lead to transmission failures which could lead to a collision.

POWER TRAIN,ELECTRICAL SYSTEM — Filed 12/10/2025

The first problem began at approximately 5,000 miles. After refueling, the vehicle’s transmission would slip severely. The slipping continued to occur intermittently after that point. I brought the vehicle to a dealership Initially, I was told that nothing was wrong with the vehicle. After further testing, the dealership identified a transmission issue related to Technical Service Bulletin 25-NA-211 and stated that the repair was completed. At approximately 8,000 miles, an additional issue occurred where the check engine light illuminated and a warning appeared indicating that the brakes had stopped working. This was extremely concerning and created a serious safety risk. Following the transmission repair, a new and more dangerous issue developed. The vehicle now fails to accelerate properly from a complete stop. When attempting to accelerate, it becomes stuck at approximately 1 mph for around 45 seconds before finally moving. This happens intermittently and creates a high risk of collision when entering traffic or crossing intersections. These issues—transmission slipping, brake warning alerts, and failure to accelerate—pose a serious safety hazard to myself and others on the road. The vehicle has been taken in for service, but the problems have not been fully resolved. I am requesting that this issue be investigated as a potential defect affecting this vehicle.