2016 Chrysler 300 Complaints
Consumer complaints filed with NHTSA
76
Total
9
Crashes
1
Fires
5
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 76 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
STRUCTURE — Filed 07/02/2026
The contact owns a 2016 Chrysler 300. The contact stated that while driving at undisclosed speeds, the interior door panel on all four doors was shuddering while the windows were rolled down due to the air resistance. The contact stated that while attempting to depress the button to unlock the door on the driver’s side door, the door failed to unlock as needed. The local dealer was contacted; however, the vehicle was not repaired because the warranty had expired. The contact was adamant that the failure was a safety issue. The manufacturer was made aware of the failure. The failure mileage was approximately 11,500.
AIR BAGS — Filed 04/04/2026
The contact owns a 2016 Chrysler 300. The contact stated that while driving on a four-lane roadway, at approximately 45 mph, another driver attempted to make a left turn with an obstructed view, ran a red light and collided with the front driver side area of the contact's vehicle near the wheel well. Following the impact, the other vehicle spun and struck an additional vehicle. No further property damage was reported. After the collision, the contact's vehicle veered to the right and came to a stop in a vacant lot away from oncoming traffic. The airbags did not deploy, and no warning lights illuminated. The vehicle was subsequently towed to a tow yard and later declared a total loss by the insurance company. The contact sustained injuries to the forehead after striking the windshield due to forward movement during the collision and was then thrown backward into the rear seat. Medical treatment was received following the incident. The dealer was not notified of the issue. The manufacturer was not notified of the issue. The approximate failure mileage was 102,000.
ELECTRICAL SYSTEM — Filed 02/10/2026
The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of purchase, the mileage was 117,338; however, the Carfax Report indicated that the mileage was 156,268 in February 2017. The Carfax Report also stated that the odometer had previously been tampered with in 2017 and indicated a mileage of 5,093 instead of 7,542. The contact stated that currently the approximate mileage was 166,801.
FUEL/PROPULSION SYSTEM — Filed 12/13/2025
Notified by repair shop that my vehicle is experiencing identical problems with the fuel rail and fuel injector that was recalled for Mercedes in my class and year, but the dealer says my VIN is not applicable currently. Recall campaign number is 2022030003 and NHSTSA ID is 21V961. Was informed by dealer to call customer care at Mercedes, and subsequently informed by Mercedes to fill out this form.
ENGINE — Filed 11/23/2024
The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 11/07/2024
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
FUEL/PROPULSION SYSTEM — Filed 08/14/2024
When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.
ELECTRICAL SYSTEM,ENGINE — Filed 07/30/2024
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
STEERING,POWER TRAIN,ELECTRICAL SYSTEM — Filed 03/04/2024
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
STEERING,ELECTRICAL SYSTEM — Filed 03/26/2024
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
ENGINE — Filed 02/02/2024
oil filter housing, oil pulled to back of engine creating hole, all oil leaked out.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 02/09/2024
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
ENGINE — Filed 12/15/2023
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the connecting rod bearings and hydraulic roller lifters. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.
AIR BAGS,UNKNOWN OR OTHER — Filed 11/08/2023
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
STEERING,POWER TRAIN,STRUCTURE — Filed 10/02/2023
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
BACK OVER PREVENTION — Filed 02/01/2023
The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
SEATS — Filed 04/26/2022
Passenger front heated seat for no apparent reason began smoldering and two small burn holes came through the seat cushion. Vehicle was parked at the time and the ignition was off, and the car was unoccupied. this incident was reported to Chrysler and the car was taken to a dealer for inspection. The inspector's report indicated that this was not caused by a manufactures defect and told me to contact my insurance company. I do not agree with these findings and think that this matter should be investigated further as a dangerous fire might occur.
UNKNOWN OR OTHER — Filed 08/28/2019
AIR BAGS DIDN'T DEPLOY, HAD AN ACCIDENT ON AUG.28TH 2019./DAMAGING RIGHT FRONT BUMPER & RIGHT SIDE QUARTER PANEL.IS THIS NORMAL OR IS IT A DEFECT. BECAUSE I'M SO GLAD I DIDN'T HAVE MY KIDS OR NO ONE ELSE IN THE CAR. BUT MY DR DID INDEED HAD AN WHEEPLATION THAT I HAD DAMAGED MY LEFT SIDE SOLSTICE NERVE.
UNKNOWN OR OTHER — Filed 08/20/2019
I WAS IN A FRONT END COLLISION WITH A TREE. EVERYONE KEPT ASKING ME ABOUT AIR BAGS DEPLOYING. THEY DID NOT NONE. I THOUGHT NOTHING MUCH OF IT UNTIL I REALIZED WHY PEOPLE WERE ASKING. I QUESTIONED THE ADJUSTED , HE STATED THEY SHOULD HAVE DEPLOYED THEY SHOULD HAVE DEPLOYED FROM THE IMPACT POSITION. WELL NONE DID. AND SOMETHING ABOUT THE SEAT BELT LOCKING OR DIDNT LOCK. . MY FIRST REAL ACCIDENT I DONT KNOW MY H. HOWEVER I DID FIND OUT THERE IS A ISSUE. NOW I'M ON THE QUESTIONING SIDE OF WHY DIDNT THEY DEPLOY.
STEERING — Filed 08/09/2019
STEERING HAS FELT "STICKY" FOR ABOUT A WEEK. IT IS DIFFICULT TO TURN THE STEERING WHEEL AT ALL, AND IT WOULD GET STUCK IN CERTAIN POSITIONS SO I PHYSICALLY COULDN'T TURN OR CHANGE DIRECTIONS. THE PROBLEM WASN'T TOO BAD AT FIRST, BUT THEN GOT EXTREMELY BAD AS OF 08/07/2019. STEERING WAS ALMOST IMPOSSIBLE, AND THE STEERING WHEEL WOULD GET STUCK N ALMOST EVERY TURN, MAKING DRIVING ALMOST IMPOSSIBLE, AND VERY DANGEROUS. AS OF 08/09/2019, THE STEERING WHEEL IS ALMOST CONSTANTLY STUCK, AND REQUIRES EXTREME FORCE, OR SLAMMING ON THE BRAKES TO TURN OR CHANGE DIRECTIONS AT ALL. EVEN SLIGHT TURNS ARE DIFFICULT AND DANGEROUS. THE CAR IS NOW COMPLETELY UNSAFE TO DRIVE, AND HAS SWERVED OFF THE ROAD SEVERAL TIMES, AND EVEN SCRAPED A DIVIDER BECAUSE THE STEERING WHEEL WAS LOCKED INTO PLACE AND COULDN'T BE CORRECTED. THESE WERE ALL WHILE DRIVING, DRIVING ON THE HIGHWAY, STEERING WAS SLIGHTLY EASIER. BUT THAT IS WHERE THE CRASH WITH THE DIVIDER HAPPENED. DRIVING ON CITY STREETS WAS MORE DIFFICULT BECAUSE THERE ARE MORE TURNS AND THEY ARE SHARPER. THIS IS NOW COMPLETELY IMPOSSIBLE. WHEN THE CAR IS STATIONARY, OR IN PARK, THE STEERING WHEEL IS LOCKED IN PLACE AND CAN'T BE TURNED.
UNKNOWN OR OTHER — Filed 07/20/2018
THE ROTARY SHIFTER FUNCTIONS IN A MANNER THAT WHEN EXITING THE CAR IT WILL ALLOW YOU TO LEAVE THE VEHICLE WHILE IN GEAR AS WHEN PUSHING THE START BUTTON WILL NOT TURN OFF THE ENGINE UNLESS IT IS IN PARK, IT IS EASY TO FORGET OR OTHERWISE NOTICE THE VEHICLE IS STILL IN GEAR AND RUNNING WHEN EXITING THE VEHICLE, IT HAPPENED TO MY WIFE AND COULD HAVE CAUSED MORE HARM THAN WHAT ACTUALLY HAPPENED AS IT WAS STOPPED BY A TRUCK PARKED AHEAD OF HER!
AIR BAGS — Filed 11/06/2018
TL* THE CONTACT OWNED A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER INSPECTED THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED AFTER REVIEWING THE ELECTRONIC DATA COLLECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. *DT
STEERING,AIR BAGS,STRUCTURE — Filed 01/14/2018
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
SERVICE BRAKES — Filed 11/28/2017
THE CAR DRIFTS/ MOVES FORWARD WHILE IN PARK. IT CAUSED AN ACCIDENT WHILE INITIALLY STATIONARY IN A PARKING LOT.
POWER TRAIN — Filed 05/10/2016
THIS CAR HAS THE ROTARY DIAL FOR TRANSMISSION SELECTION. I PULLED THIS CAR HAS A ROTARY DIAL FOR THE SHIFTER. I PUT THE VEHICLE IN PARK AND EXITED THE CAR TO CLOSE A GATE. AS SOON AS I EXITED THE VEHICLE IT BEGAN TO ROLL BACKWARDS. I COULD NOT GET BACK IN THE VEHICLE IN TIME TO STOP IT FROM EXITING THE GARAGE. THE DRIVER'S DOOR CAUGHT ON THE GARAGE DOOR PILLAR TURNING IT 180 DEGREES AND PUSHING IT INTO THE FRONT FENDER. DAMAGE TO THE VEHICLE WAS $3210.05. SINCE THE REPAIRS WERE COMPLETED, THE SAME PROBLEM HAS OCCURRED TWO ADDITIONAL TIMES, FORTUNATELY WITH NO DAMAGE. A FAULTY DESIGN FOR SURE.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov