2018 Chrysler 300 Complaints

ELECTRICAL SYSTEM — Filed 05/08/2026

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

ELECTRICAL SYSTEM — Filed 04/07/2026

Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

ELECTRICAL SYSTEM — Filed 11/01/2025

Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER — Filed 08/29/2025

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

EXTERIOR LIGHTING — Filed 06/30/2025

Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 05/15/2025

The Uconnect 3.4 screen is delaminating, causing the screen to have “Phantom Touches.” Infotainment will call 911 and will change Important safety features that “Stellantis” made only accessible in your infotainment. The delamination is causing a safety issue.

SUSPENSION,POWER TRAIN — Filed 05/11/2025

https://www.nhtsa.gov/?nhtsaId=11535069

UNKNOWN OR OTHER — Filed 01/01/2025

The door paneling has warped on all 4 doors of the car. I purchased the car a year ago from a Lexus dealership here in Tucson I am concerned about safety of my airbags in the car doors

AIR BAGS — Filed 03/18/2025

The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.

STRUCTURE — Filed 03/14/2022

The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.