2023 Dodge Durango Complaints

EXTERIOR LIGHTING — Filed 10/05/2026

The driver-side daytime running light (DRL) on my 2023 Dodge Durango has stopped functioning. The failure occurred under normal vehicle use and was not caused by an accident, impact, or external damage. I am reporting this as a safety concern because the daytime running lights are intended to increase vehicle visibility to other motorists and pedestrians. With only one DRL functioning, the vehicle has reduced and uneven forward visibility to others during daytime driving. A premature failure on a relatively new vehicle also raises concern that this may be an electrical, lighting assembly, or component defect that could affect other 2023 Dodge Durango vehicles. I am requesting that NHTSA document and evaluate this issue for potential trends involving premature daytime running light failure on the 2023 Dodge Durango.

EXTERIOR LIGHTING — Filed 07/19/2026

The daytime running light and blinker went out way sooner than it should have and cost a fortune to replace just for it to fail again in another year. I had only owned the car for 8 months before they went out. It is unsafe and absolutely should be fixed when this is a well known issue with this year, make, and model vehicle. So many people have the exact same issue and it should be fixed. It’s just going to happen again. I have 4 kids and it is unsafe to be driving with no blinker but cost almost $2000 to replace and I cannot do that. When so many people have the exact same issue, there should absolutely be a recall on the headlight assembly and it should be fixed. You can’t replace just the running light or blinker, you have to replace the entire headlight assembly.

EXTERIOR LIGHTING — Filed 09/01/2026

My drivers side led headlight has only lasted 2 years. One bulb goes out and the whole assembly needs to be replaced. These led lights are supposed to last 5-10 years. I have both headlights with a single light out. Passenger side turn signal and drivers side running day time lights. The headlights mopar makes are not in par with the cost of 1,200 to replace the entire assembly for just one headlight

POWER TRAIN,ELECTRICAL SYSTEM — Filed 08/30/2026

The radio displays Uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it. It also makes the vehicle run different.

EXTERIOR LIGHTING — Filed 08/07/2024

Water gets in the back racetrack light on the back lift gate.

POWER TRAIN,AIR BAGS,ENGINE — Filed 10/28/2025

The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.

FUEL SYSTEM, GASOLINE — Filed 11/01/2025

The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

AIR BAGS — Filed 05/29/2026

I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment

ELECTRICAL SYSTEM — Filed 05/04/2026

I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.

EXTERIOR LIGHTING — Filed 01/01/2026

Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.

EXTERIOR LIGHTING — Filed 08/01/2025

This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.

EXTERIOR LIGHTING — Filed 02/07/2026

Drivers DRL failed within 3 yrs. This is LED and supposed to last 10-15 yrs. Extended bumper to bumper warranty won’t cover. It’s nearly 2k to fix. Risk is less visibility during daytime to other drivers. Is this led bulb, electrical, fuse, ballast? No one seems to know. 2 dealerships say have to replace entire headlight system for nearly 2k!!!

UNKNOWN OR OTHER — Filed 04/19/2023

When vehicle was purchased new in 2023 I noticed the corners of the windshield was delaminating forming bubbles in both corners of the glass as well as along the top I brought the car back several times and it was never fixed ,reached out to Stellantis and was told glass is not covered under warranty even though the vehicle has only 8000 miles on it now .

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 01/26/2026

After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: Delayed or hesitant engine starting Requirement to press the brake pedal firmly in order to start the vehicle Intermittent electrical system fault codes retrieved during diagnostics Symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (Westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM — Filed 10/10/2025

Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.

STRUCTURE — Filed 02/01/2026

The spoiler on my liftgate fell off when driving 40mph

EXTERIOR LIGHTING — Filed 12/17/2025

Left driver side LED turn signal strip malfunctions

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE — Filed 11/15/2025

FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BUT THIS HAS HAPPENED SEVERAL DIFFERENT OCCASIONS.

POWER TRAIN — Filed 09/17/2025

Three times now I have a service transmission and it won’t shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the transmission brain and 3 months later the third time and still nothing fixed due to no codes and nothing happened when they drove the car. Something is going on for it to service transmission light to come on and then not shift 3 times now within 6 months. Mileage is under 32,000. Regular maintained with oil changes and tires.

EXTERIOR LIGHTING — Filed 11/11/2025

daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty

ELECTRICAL SYSTEM — Filed 10/01/2025

Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.

EXTERIOR LIGHTING — Filed 10/28/2025

Running light inoperable. Dealer says replacement is only repair, not covered under warranty. Found that many other people are having the same problem within 3 years.

AIR BAGS,FORWARD COLLISION AVOIDANCE — Filed 04/27/2025

A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [XXX]. He left the road way due to a deer striking a light pole. Our biggest concern is when he first hit a driveway culvert the emergency breaking did not engage and after striking the light pole. Not one air bag deploy, which could have resulted in less injuries to him. And this is the 2nd crash this vehicle has been in. The first one is when I struck a deer head on. And again the emergency braking did not engage. And from the body shop that repaired that I quote " the air bags should have deployed since you hit the deer head on" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES — Filed 04/15/2025

Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.

EXTERIOR LIGHTING — Filed 08/15/2024

Story: This happened to both of my children [XXX] Daughter [XXX] , [XXX] , was reaching into the back of dad’s Dodge Durango to try to get out the groceries She came out of the car, a piece of the tail light that is unnecessarily sharp & protruding , gouged her side and left her bleeding. Now she has a scar from the incident. Car info Lease start [XXX]. Colonial Dodge Hudson. 2023 Dodge Durango Citadel trim Same thing happened to my son [XXX] on [XXX] -he was [XXX] , turning [XXX] During school time, [XXX] was also reaching into dad’s trunk to try to get the groceries out and cut his arm. His arm was bleeding a lot, but I thought it was just a weird mistake. I didn’t think much of it at the time but he currently has a scar from the incident. When it happened again this summer with my daughter, I knew that there is a problem with the design of the car. Can you help? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)