2015 Dodge Grand Caravan Complaints

SEATS — Filed 04/07/2024

The front passenger side headrest in my 2015 Dodge Van deployed in April 2024. Head rest deployment is a known issue. The dealership told me the headrest was under an extended warranty due to the issue. The dealership placed the headrest on back order for 1.5 years. Now that the headrest is available at the dealership, the dealership is refusing to install it under the extended warranty. The dealership is stating that the warranty expired while the headrest was on back order and they are not obligated to honor the warranty.

ELECTRICAL SYSTEM — Filed 07/01/2026

The passenger side sliding door is locked into place the power actuator has gone out. An entry way is locked putting people in danger, one way in one way out for 5 rear passengers. Multiple model years have a reoccurring issue.The failure of the sliding door lock actuator is so common that it prompted thousands of owner complaints to the National Highway Traffic Safety Administration (NHTSA). While it never led to a formal safety recall, NHTSA did open a preliminary evaluation (PE21-016) In response, Chrysler (FCA/Stellantis) issued several Technical Service Bulletins (TSBs), including TSB 23-017-20 and TSB 23-001-25, instructing dealers to replace the faulty actuator rather than the entire latch assembly. No warning signs of failure dealership is saying my vin doesn't count but I'm within 15 years of vehicles service and under 150000 miles.

POWER TRAIN — Filed 06/15/2026

The vehicle experienced a sudden transmission/powertrain failure while driving. The transmission began slipping, with engine RPM increasing but the vehicle failing to accelerate normally. The vehicle would move very slowly or not move forward at all, creating a significant safety risk in traffic because the driver could not reliably accelerate, merge, or clear intersections. Prior to complete failure, symptoms included delayed engagement when shifting into drive, sluggish acceleration, and slipping under throttle. There were no clear warning lamps before the incident, or any warning indicators were minimal/unclear. The issue worsened rapidly. Inspection by a service center/dealer confirmed the transmission fluid was extremely low and identified a failed transmission pump. The dealer refilled the transmission fluid, but the vehicle still would not move, confirming the failure was not caused by fluid level alone. The dealer advised that the transmission had sustained internal damage and required full transmission replacement. This failure appears consistent with numerous reported transmission pump and powertrain complaints involving the 2015 Dodge Grand Caravan, including delayed engagement, slipping, loss of propulsion, and sudden transmission failure. The failed components should be available for inspection upon request

POWER TRAIN — Filed 03/01/2025

Transmission oil pump failed with vehicle at only 45,000 miles.

SEATS — Filed 04/06/2026

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 MPH, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid shots due to the neck pain. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 225,000.

WHEELS,UNKNOWN OR OTHER — Filed 03/03/2026

I can't unscrew 4 lug nuts on my rear wheel. I was able to remove just one bought extra tool try to remove them all. Material is like butter, not steel. How engineering could let material like that to be used. I found on the web that a dealer wonna $400 to remove that lugs....

POWER TRAIN — Filed 03/03/2026

Yesterday I left to run errands and noticed that my vehicle shifted fine into reverse, but did not want to go forward when put in gear. I thought maybe it was cold and let it warm up the more I drove the more sluggish it became going forward I came back home after driving about 4 miles when I pulled in the garage. I noticed there was transmission fluid on the floor. My grandson came and looked at it and added 2 quarts of fluid. I took it to my Dodge dealer this morning and they told me the fluid was so low that it burned up the pump and now I need to replace the transmission Itself. My drive yesterday was the only warning that I had that there was a transmission problem. It did not seem the amount of fluid on the floor could have made it that low. See the picture attached and you will see the amount of fluid.

ENGINE — Filed 01/14/2026

The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cylinder heads fail, causing misfires, poor engine performance and complete failure. We’ve also had multiple injectors fail, #2 (twice), 4 & 5. The engine failure is a safety issue and has been proven as such.

ENGINE — Filed 01/05/2026

Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to almost nothing. He says it doesn't work like it is supposed, he has worked on many dodge vehicales that have this problem, and I need a new camshaft. Which entails taking timing chain off and an expensive repair.

POWER TRAIN — Filed 11/28/2025

Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.