2018 Dodge Grand Caravan Complaints

UNKNOWN OR OTHER — Filed 05/10/2026

My rear passenger slide door has recently started buzzing when you press the unlock button. The lock itself will not move so it is not locking. We tried to get this fixed at our local dealership, they told us that it was under the 10y/100k miles warranty, we have 66k on the van. They then told us that they would have to remove a trim piece and they would break it and we would have to pay for it. Then, they told us that we were actually lied to and its not under warranty because the warranty is 3y/30k miles.

ELECTRICAL SYSTEM,SEATS — Filed 12/01/2025

The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.

UNKNOWN OR OTHER — Filed 02/01/2026

The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.

ELECTRICAL SYSTEM,LANE DEPARTURE — Filed 02/23/2026

•vehicle stalls when slowing down in traffic and cut off on freeway •happens while driving at low speed •vehicle restarts immediately after stalling •0–10 mph (coming to stop) •slowing from traffic speed •check engine light appeared •code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.” •I reported the issue to the dealership I bought it and went to dodge dealership because I seen 4 recalls •they checked the vehicle •they stated no recalls were open •blind spot warning system not functioning •lane assist button not responding •115-volt power outlet not working happened multiple times •started recently after purchase •intermittent issue “When searching by VIN earlier, recall campaigns were displayed describing engine stall that could increase crash risk.”

ELECTRICAL SYSTEM — Filed 02/19/2026

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at 15 MPH, the vehicle lost automotive power and came to a stop in the middle of traffic. The check engine warning light was intermittently illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and the failure was associated with NHTSA Campaign: 18V524000 (Electrical System). However, the VIN was not included. In addition, the contact stated that the vehicle occasionally failed to start immediately while using the key. The local dealer was contacted; however, the contact was advised that the vehicle was not the same as the vehicles listed in NHTSA Campaign: 18V524000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 98,817.

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 01/14/2026

Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.

ELECTRICAL SYSTEM — Filed 02/04/2026

My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of the van. I was researching how to fix this, and this seems to be a pretty common issue. How has this put safety at risk - if there is an emergency, how do those people in the back seat get out? This is a HUGE issue! There are no other known failures with the vehicle - it has not been checked out by anyone other than myself.

AIR BAGS,SEATS — Filed 10/23/2025

The headrest airbag on the driver's side was deployed without any explanation.

UNKNOWN OR OTHER — Filed 10/04/2025

I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.

ELECTRICAL SYSTEM,ENGINE — Filed 08/06/2025

When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.