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2018 Dodge Journey Complaints

Consumer complaints filed with NHTSA

222

Total

7

Crashes

1

Fires

7

Injuries

0

Deaths

Most Reported Components

ELECTRICAL
48
ENGINE
41
OTHER
37
BRAKES
23
SEAT BELTS
17

Recent Complaints

ODI #11750522

BACK OVER PREVENTION — Filed 01/07/2026

Back up camera works sometimes and sometimes it doesn’t. The screen is either black with a orange camera with a orange line going through it or it works and the picture of blinking then goes black

ODI #11750685

BACK OVER PREVENTION — Filed 06/25/2026

The rearview backup camera intermittently fails to display an image when the vehicle is shifted into reverse. The camera occasionally works, but most of the time the screen is blank or the image does not appear. I understand that similar 2018 Dodge Journey vehicles were recalled for this exact defect, but my VIN was excluded even though it exhibits the same symptoms. This creates a significant safety hazard because the vehicle does not consistently comply with Federal Motor Vehicle Safety Standard No. 111.

ODI #11750130

UNKNOWN OR OTHER — Filed 05/31/2026

There is a leak somewhere on my driver’s side of my 2018 Dodge Journey. The water is coming up from the floor. The wetness caused my foot to slip off the pedal initially. A mechanic has determined that there is a leak, but can’t determine how to fix it. I’ve seen other people complain about the same issue, without any definitive fixes.

ODI #11749044

VISIBILITY/WIPER — Filed 03/04/2026

My backup camera doesn’t work sometimes and it says that my camera is upside down but it’s not.

ODI #11746171

ELECTRICAL SYSTEM — Filed 06/23/2026

Was driving when power saver mode came on then died on the road. Charged the battery and it died 1 minute later checked the voltage and it appears the pump voltage regulator stopped working

ODI #11739675

ELECTRICAL SYSTEM — Filed 05/16/2026

The wires that control my windows no longer work because the wires are in my door jam and after years of opening and closing the door on the wires they are worn out

ODI #11735092

BACK OVER PREVENTION — Filed 05/01/2026

The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 18V398000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

ODI #11729403

VISIBILITY,BACK OVER PREVENTION — Filed 10/15/2025

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V396000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 140,000.

ODI #11724215

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 03/10/2026

I am reporting a safety concern involving a 2018 Dodge Journey SE (VIN: [XXX] ) related to a failure in the vehicle’s emissions control system, specifically the catalytic converter and oxygen sensors. On January 13, 2026, the vehicle began producing a strong sulfur or “rotten egg” odor while driving, and shortly afterward the check engine light illuminated. Diagnostic testing revealed trouble code P0420 (Catalyst System Efficiency Below Threshold – Bank 1). This code indicates that the catalytic converter is not properly converting exhaust gases, which can result in increased emissions and potential exposure to exhaust fumes. The vehicle was inspected by an authorized Chrysler, Dodge, Jeep, and Ram dealership in Maurice, Louisiana, which confirmed that the catalytic converter and oxygen sensors are failing and must be replaced. The vehicle remains available for inspection upon request. This vehicle was purchased for our growing family and is regularly used to transport our children, including a [XXX] infant and a [XXX] child. Since the emissions system issue began, occupants have noticed persistent exhaust-like fumes and strong sulfur odors while the vehicle is operating. Our infant has experienced recurring respiratory issues, and our [XXX] began experiencing respiratory symptoms after we purchased this vehicle. While we cannot definitively determine the cause, we are concerned that exposure to exhaust fumes from the malfunctioning emissions system may be contributing to these health issues. In addition, adult occupants have reported feeling unusually tired or fatigued after longer car rides in the vehicle, which raises additional concerns about potential exposure to exhaust gases inside the cabin. Because catalytic converter failures can allow harmful exhaust gases such as carbon monoxide and other pollutants to pass through the exhaust system improperly, we believe this issue presents a potential safety risk to vehicle occupants, p INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11722733

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 03/07/2026

I replaced the alternator and battery, 3 months later I was told I have an issue with the pcm which was similar with the recall for the same vehicle I drove. My vehicle was not part of the recall. Tbs Recall tv-u87-18

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov