2020 Fiat 500x Complaints

AIR BAGS — Filed 06/02/2025

I have an open recall related to the activation system for the airbags. I have not had an event related to the recall at this time, however I am stationed in South Korea as an active duty member. My car is with me in South Korea, and there are no Fiat dealerships in country. I am set for a permanent change of station to Suffolk England, where there are Fiat dealerships in country. The shipper will not take the car with an open recall without a letter from Fiat advising that the recall cannot be addressed at this time due to the lack of dealerships in the country. I have contacted Fiat multiple times and have had case numbers assigned ([XXX]and [XXX]) without any attempts by Fiat made to respond. The recall cannot be addressed while I am in Korea, so without a letter, Fiat is essentially making it impossible for the recall to be addressed. I have spent the last 5 weeks trying to get someone to give me guidance on the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) — Filed 07/28/2020

DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE