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2019 Ford Ecosport Complaints

Consumer complaints filed with NHTSA

451

Total

7

Crashes

2

Fires

5

Injuries

1

Deaths

Most Reported Components

ENGINE
401
OTHER
16
BRAKES
14
FUEL SYSTEM
5
AIR BAGS
5

Recent Complaints

ODI #11744125

ENGINE AND ENGINE COOLING — Filed 06/07/2026

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60 MPH, the vehicle decelerated, and the RPM was lowered. After parking and restarting the vehicle, the vehicle failed to accelerate above 20 MPH with the wrench icon displayed. The vehicle was slowly driven to the residence. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,212.

ODI #11741678

UNKNOWN OR OTHER — Filed 05/21/2026

The latch on the back often sets off an error saying the rear hatch is ajar.

ODI #11739533

ENGINE — Filed 05/22/2026

I brought my Ford EcoSport into the Baxter. Ford, in Papillion, Nebraska, because it was malfunctioning, the oil pressure got real low and my car was not accelerating like it should Also I advise them that there is an open recall on the vehicle. As well and I that the recall and the engine malfunction are related. They told me that it wasn't, and I'm sure it was. Then, they advised me that after speaking with Ford. Ford agreed to pay $3000 for a new engine, while I was responsible for the remaining $4000, I asked if I can have an email showing the communication with Ford, I was advised that they don't have access to that. They're unable to forward me an email, which is a red flag i would like to get a second opinion on the diagnosis of my engine in the fort. Ecosport. I don't understand why they would not be able to forward me an email of the communication between them and Ford. When asked the service manager about that, he advised that he does not have access to it. Which is a red flag? Is there anything you guys can do?Please let me know.Thank you have a good day

ODI #11737848

POWER TRAIN,FUEL/PROPULSION SYSTEM — Filed 05/02/2026

My car has been in and out of the shop since 2024 due to the power train system. As this is an active recall case my car was repaired 5 times. Recently, with the recall part replaced in January 2026, I got my car back and in May 2026 while driving, my car once again loss power. Going from 50 to coasting. After many guarantees that the problem is fixed, I continue to have the same dangerous problems.

ODI #11734313

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 04/14/2026

So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me out of warranty and voiding them to fix any issues that occurred because of this recall.

ODI #11734073

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 02/23/2026

This is now going to be the FOURTH time we are going to have to put a NEW engine in the same exact car. We just replaced the engine barely a year and a half ago.

ODI #11733795

SERVICE BRAKES,ENGINE — Filed 04/03/2026

My 2019 Ford EcoSport 1.0L EcoBoost engine began making loud noise consistent with oil pressure failure. I brought the vehicle to an authorized Ford dealership. The dealership performed a teardown and confirmed the oil pump belt tensioner had failed — the exact defect described in Safety Recall 23S64. The dealer replaced the oil pump belt, tensioner, and oil pump under Recall 23S64. However, the dealer then stated that the resulting engine damage — severe scoring of connecting rod bearings and crankshaft journals caused by oil starvation — is “not related to the recall” and refused to replace the engine under Recall 23S64. Ford’s own recall documentation states: if engine failure is related to a broken oil pump belt or tensioner, a long block engine replacement is authorized as an interim repair at no charge. The updated Service Action also states the oil pump belt and tensioner no longer need to be replaced before long block installation. The causal chain is direct: tensioner failed (recall defect) → oil pressure lost → engine destroyed. The dealer’s refusal to replace the engine appears to violate Ford’s own Recall 23S64 service procedure. The vehicle has been inoperable for weeks. I continue making monthly loan and insurance payments on a vehicle I cannot drive. My extended warranty claim was also denied because the warranty company requires written confirmation from Ford that the engine damage is not recall-related — a document the dealer says they cannot provide. I am requesting NHTSA to investigate whether Ford dealers are systematically denying recall-related engine replacements under 23S64 that they are obligated to perform per Ford’s own recall service procedures. Additionally, prior to the complete engine failure, the vehicle stalled unexpectedly while stopped at a red light in active traffic without any warning. The engine shut off suddenly, consistent with sudden loss of oil pressure caused by the recall defect. This created a dangerous safety situation

ODI #11732785

POWER TRAIN,ENGINE — Filed 04/21/2026

Engine and Transmission failed at 46,000 miles even though under a extended warranty Ford short changed us to where we had to pay $7200.00 to get the car fixed. This car is the worst for failures of the powertrain. Never will buy another Ford ever.

ODI #11731515

UNKNOWN OR OTHER,ENGINE — Filed 11/12/2024

I don't know who could help resolve the issue we have. Our 2019 Ford Eco-sport had several recalls. The last recall Holman/Ford kept our car for 9 months but kind enough to lend us a car to use while they waited for a part. We had to cancel our vacation trip to Turner Maine to see our daughter's family because we were not permitted to drive the loaner out of state! Later they decided that they had to give us a new engine and gave us the car back in November of 2024. After receiving our car back we noticed a gas smell each time we put the heater on. It was strong to the point of opening our windows for ventilation. My husband called several times leaving a message and no one called back. We left more messages saying why is the check engine light on all the time when it is a brand new engine? Finally they informed us that we need to pay for a diagnostic test that was well over $100 and we brought it to their attention that it has not been right since we got the car back so why should we have to pay for a dianostic test? We went to pepboys to get the diagnostic test that was cheaper and they informed us that Ford should have removed and replaced the canister purge solenoid when putting in a new engine. Without doing that, it could ruin the engine again as well as the canister purge solenoid. We did research to learn they should have replaced the canister purge solenoid as well. My husband called and left several messages and no one would return his call. Once again he called them today and a "Jim" called back from Holman Ford, Maple Shade [XXX] saying that the recall was on a new engine and they did not have to replace the canister purge solenoid. He told my husband it would be cheaper to go to PepBoys to replace the canister purge solenoid. Is this true that they did not have to replace the canister solenoid? We had several recalls on our 2019 Eco Sport. Isn't it considered under a lemon law? How do we get them to fix it properly with no charge? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11729668

UNKNOWN OR OTHER,ENGINE — Filed 11/24/2025

I purchased a 2019 Ford EcoSport from CarMax on April 12, 2022. At the time of sale, CarMax provided documentation stating that there were no unrepaired safety recalls on the vehicle. I relied on this representation in making my purchase decision. I later discovered that the vehicle is subject to a serious manufacturer recall involving the engine oil pump, which can fail and cause loss of oil pressure, engine damage, and safety risks while driving. CarMax misrepresented the recall status of the vehicle at the time of sale. This is a material safety issue that should have been disclosed. I am still dealing with ongoing issues related to this defect and have not received proper assistance or resolution from CarMax despite multiple attempts to contact them.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov