2019 Ford Ecosport Complaints

POWER TRAIN — Filed 09/14/2026

2019 Ford EcoSport 1.0L, VIN [XXX], 23,338 miles. Ford Safety Recall 23S64/NHTSA 23V-905 was performed by Rod Baker Ford in September 2025. Repair order XXX was opened XXX and the recall work was completed/invoiced XXX at approximately 22,812 miles. The repair included replacement of the timing belt, oil-pump drive belt and oil-pump drive-belt tensioner. The Ford repair order documents the 23S64 completion and the replacement parts. On XXX, at approximately 23,338 miles, the engine suffered a catastrophic failure in traffic. This was only approximately 526 miles after the 23S64 repair. Initial diagnosis found no compression. Hawk Ford subsequently diagnosed failure/collapse of timing-belt tensioner CM5Z-6K254-A. Ford's 23S64 repair procedure required replacement of the timing belt but reused the existing timing-belt tensioner. That tensioner had to be compressed/locked and reused during installation of the new timing belt. Less than one year and only approximately 526 miles later, that tensioner collapsed and the engine suffered catastrophic damage. Ford has declined to participate in the engine repair/replacement. Ford Customer Care case XXX. I am reporting this because a timing-system component that Ford's recall procedure required technicians to reuse failed shortly after the recall repair and at extremely low vehicle mileage. I am concerned this may represent a safety issue or an inadequacy in the 23S64 repair procedure as the recall work which was designed to prevent such an incident did not prevent such an incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE — Filed 09/02/2026

Engine shut off while driving a vibration sounded prior to shut off so I turned off a/c then restarted engine again

ENGINE — Filed 08/28/2026

My 2019 Ford EcoSport suffered sudden low oil pressure and catastrophic engine failure 10 months after receiving service under Safety Recall 23S64. NHTSA Campaign 23V905. The Authorized dealership is refusing to inspect the vehicle or honor Ford's engine replacement remedy, claiming the recall is closed and too much time has passed. This leaves me with an un-remedied safety hazard.

ENGINE AND ENGINE COOLING,ENGINE — Filed 03/12/2024

The contact owns a 2019 Ford EcoSport. The contact stated that while stopped at a red light, the vehicle stalled and failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter, a cracked flex pipe, exhaust clamps, turbo connection, and a vacuum pump assembly needed to be replaced. The vehicle was repaired. The contact was then informed of an unknown recall. The contact stated that on another occasion while driving, the check engine warning light illuminated, and the following day while driving the vehicle, the check engine warning light was flashing, and the low oil pressure message was displayed. The vehicle was towed to a dealer where it was determined that the engine long block and the turbo needed to be replaced, and coolant needed to be added to the coolant reservoir. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was repaired, but after a while, the A/C became inoperable. The vehicle was taken to an independent mechanic, and it was determined that the A/C was unplugged, the wires were stuck in the clutch pulley, the amp micro fuse, the wiring, and amp fuse needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 37,028.

ENGINE AND ENGINE COOLING — Filed 08/24/2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another dealer, Shottenkirk Ford Jasper (868 GA-515, Jasper, GA 30143); and the contact was informed that the vehicle had to experience the failure before the recall repair would be performed. The manufacturer was contacted by email, but was unable to assist with having the vehicle serviced. The contact had not experienced a failure.

FUEL/PROPULSION SYSTEM — Filed 07/08/2026

For a month, every time I put gas in my car whether I filled up or just put half a tank my car will not start for 10-15 minutes. I took it to the ford place and my extended warranty wouldn't cover it. It seems like an evap valve would be covered. I have only had my car 11 months. This is going to cost over $1,000 to fix. It seems like ford should be responsible for the repairs.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/06/2026

A young teenage driver faced a terrifying highway emergency when her vehicle suffered an abrupt, dangerous loss of motive power at 70+ MPH on the interstate due to sudden turbocharger failure. Moving at high speeds in heavy traffic, the sudden drop in acceleration left the driver vulnerable to rear-end collisions from oncoming semi-trucks. The vehicle was driven into the shop with a failed turbocharger and a completely contaminated oil ecosystem. The engine block has not seized yet, but all components are highly contaminated. The affected components are preserved and available for federal inspection. The root cause is a completely choked oil pump pick up tube screen. After a week-long standoff where the consumer had to escalate the case to Ford Corporate to force the dealership to drop the oil pan, teardown photos revealed the intake mesh was blanketed and impacted by a thick, suffocating mat of degraded wet belt fibers. This debris choked off oil pressure, proving the dealer fraudulently certified Safety Recall 23S64 as complete while leaving the lethal hazard trapped inside. In addition to this extreme debris, internal Ford OASIS logs admit the technician snapped a tensioner bolt during the recall. They drilled it out but failed to clean the engine, trapping sharp metallic shards that circulated into the oil system, destroying the turbocharger seals and scorching the gaskets. The dealer was given urgent warnings on April 7, 2026, when the driver reported interstate stalling ("limp mode at 70+ mph") and an AutoZone turbo pressure code. The dealer treated this severe safety risk as a low-priority task, failed to check the oil pressure, and released the car. After the forced pan drop in July, Ford Corporate denied coverage for a new long block and turbocharger, instructing the consumer to pay over $8,000 out of pocket for repairs caused entirely by their own botched recall.

ENGINE — Filed 10/05/2024

No issues with vehicle until failure, properly maintained, regular oil changes. While driving the vehicle the engine lost power and check engine light came on. The vehicle RPM's increased but had no power. Was able to drive the vehicle home but was at inconstant speeds / RPMS could not get above 40 MPH. Low oil light came on while driving home as well. Made appointment at Ford local dealership, they verbally told me the engine blew and there was no oil in vehicle and metal in oil pan. The vehicle never missed a oil change. As a result I had to replace the engine with a used one the dealership had. Total engine failure at 98956 miles. This appears to be a recall on the 1.0 engine for same issue. My wife and kids were in car when it failed, in traffic.

ENGINE AND ENGINE COOLING — Filed 06/07/2026

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60 MPH, the vehicle decelerated, and the RPM was lowered. After parking and restarting the vehicle, the vehicle failed to accelerate above 20 MPH with the wrench icon displayed. The vehicle was slowly driven to the residence. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,212.

UNKNOWN OR OTHER — Filed 05/21/2026

The latch on the back often sets off an error saying the rear hatch is ajar.

ENGINE — Filed 05/22/2026

I brought my Ford EcoSport into the Baxter. Ford, in Papillion, Nebraska, because it was malfunctioning, the oil pressure got real low and my car was not accelerating like it should Also I advise them that there is an open recall on the vehicle. As well and I that the recall and the engine malfunction are related. They told me that it wasn't, and I'm sure it was. Then, they advised me that after speaking with Ford. Ford agreed to pay $3000 for a new engine, while I was responsible for the remaining $4000, I asked if I can have an email showing the communication with Ford, I was advised that they don't have access to that. They're unable to forward me an email, which is a red flag i would like to get a second opinion on the diagnosis of my engine in the fort. Ecosport. I don't understand why they would not be able to forward me an email of the communication between them and Ford. When asked the service manager about that, he advised that he does not have access to it. Which is a red flag? Is there anything you guys can do?Please let me know.Thank you have a good day

POWER TRAIN,FUEL/PROPULSION SYSTEM — Filed 05/02/2026

My car has been in and out of the shop since 2024 due to the power train system. As this is an active recall case my car was repaired 5 times. Recently, with the recall part replaced in January 2026, I got my car back and in May 2026 while driving, my car once again loss power. Going from 50 to coasting. After many guarantees that the problem is fixed, I continue to have the same dangerous problems.

ENGINE — Filed 12/01/2025

Summary ON YOUR VEHICLE, THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM MAY FRACTURE OR SEPARATE FROM THE TENSIONER BACKING PLATE, AND OR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE. Safety Risk A LOSS OF ENGINE OIL PRESSURE CAN RESULT IN ENGINE DAMAGE AND OR SEIZURE, WHICH CAN RESULT IN A LOSS OF MOTIVE POWER AND A LOSS OF THE MECHANICAL VACUUM PUMP REQUIRED TO PROVIDE POWER BRAKING ASSIST, INCREASING THE RISK OF A CRASH. I am filing a safety complaint regarding my 2019 Ford EcoSport SE involving the engine oil pump drive belt tensioner recall issue. My vehicle continues experiencing the same dangerous mechanical problems even after multiple repair attempts at authorized Ford dealership locations. The recall states that the engine oil pump drive belt tensioner arm may fracture or separate, and the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil pressure. This creates a serious safety risk involving possible engine damage, engine seizure, loss of motive power, and loss of power braking assist. Despite bringing the vehicle to Ford dealerships on multiple occasions for repairs related to this issue, the problem has not been resolved. I continue experiencing the same exact engine and oil pressure related concerns. I am concerned for my safety and the safety of others because the vehicle may lose power while driving. I believe the recall remedy has been ineffective in properly resolving the defect. This issue has caused significant financial hardship, repeated repair visits, towing expenses, and ongoing fear regarding the safety and reliability of this vehicle.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 04/14/2026

So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me out of warranty and voiding them to fix any issues that occurred because of this recall.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 02/23/2026

This is now going to be the FOURTH time we are going to have to put a NEW engine in the same exact car. We just replaced the engine barely a year and a half ago.

SERVICE BRAKES,ENGINE — Filed 04/03/2026

My 2019 Ford EcoSport 1.0L EcoBoost engine began making loud noise consistent with oil pressure failure. I brought the vehicle to an authorized Ford dealership. The dealership performed a teardown and confirmed the oil pump belt tensioner had failed — the exact defect described in Safety Recall 23S64. The dealer replaced the oil pump belt, tensioner, and oil pump under Recall 23S64. However, the dealer then stated that the resulting engine damage — severe scoring of connecting rod bearings and crankshaft journals caused by oil starvation — is “not related to the recall” and refused to replace the engine under Recall 23S64. Ford’s own recall documentation states: if engine failure is related to a broken oil pump belt or tensioner, a long block engine replacement is authorized as an interim repair at no charge. The updated Service Action also states the oil pump belt and tensioner no longer need to be replaced before long block installation. The causal chain is direct: tensioner failed (recall defect) → oil pressure lost → engine destroyed. The dealer’s refusal to replace the engine appears to violate Ford’s own Recall 23S64 service procedure. The vehicle has been inoperable for weeks. I continue making monthly loan and insurance payments on a vehicle I cannot drive. My extended warranty claim was also denied because the warranty company requires written confirmation from Ford that the engine damage is not recall-related — a document the dealer says they cannot provide. I am requesting NHTSA to investigate whether Ford dealers are systematically denying recall-related engine replacements under 23S64 that they are obligated to perform per Ford’s own recall service procedures. Additionally, prior to the complete engine failure, the vehicle stalled unexpectedly while stopped at a red light in active traffic without any warning. The engine shut off suddenly, consistent with sudden loss of oil pressure caused by the recall defect. This created a dangerous safety situation

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 08/29/2025

I bought a used 2019 Ford Ecosport SE in January 2022. I received a recall notice (#23S64: “ENGINE OIL PUMP BELT AND TENSIONER REPLACEMENT FINAL REPAIR”). A paper notice I received from Ford dated June 2024 mentioned a remedy expected in Q1 2025. The estimation was pushed back, and parts were eventually ready in Q3, some time in August. Before I could take my vehicle to a dealership, on [XXX], while driving my vehicle it stalled, smoked, and smoldered. I made no collisions with any other object, person, or vehicle. I called my insurance and the fire department (incident number: [XXX]). I believe the damage was related to the recall. It was described to me that there was even damage to some wiring, as a result of the fire. I called my insurance, and they towed my vehicle to Larry H. Miller Ford Dealership on September 30, 2025. It was scheduled for its first service on October 1, 2025, but technicians inspected it on October 16, 2025. The repair cost exceeded the vehicle’s value, as I needed a new engine and transmission. After long periods without progress and updates, on January 7th, I was informed by the dealership that I’d either be paid or my vehicle would be repaired, but the final decision rested with Ford Motor Company. The dealership had submitted everything, as a service manager with Larry H. Miller told me on January 7, 2026. I called Ford Motor Company and asked for specific repair dates, but I received no more information than from the dealership. I was told by the dealership that I should have an answer on repairs “by the end of the week”on January 26, 2026, but it’s now February 3, 2026. I’ve been without a vehicle for four months, impacting my flexibility and affecting my vehicle loan. I accepted a loaner vehicle on January 7, 2026. I seek a prompt and fair resolution, whether it’s a payment or a repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING — Filed 11/26/2024

The contact owns a 2019 Ford Ecosport. The contact stated that while the daughter was driving approximately 20 mph the check engine and oil pressure warning lights had illuminated, a burning odor was present inside the vehicle and white smoke was coming from the exhaust pipes. The daughter was alerted by another motorist that the vehicle was on fire. After parking and exiting the vehicle flames and smoke were present coming from the engine compartment. A nearby police officer used a fire extinguisher to extinguish the flames and the fire department was called to the scene. A police report was taken and the vehicle was towed away to a nearby lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The contact had previously received a recall notice regarding the NHTSA Campaign Number: 23V90500(ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 54,000.

ENGINE AND ENGINE COOLING — Filed 10/07/2021

The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 10 MPH and crossing an intersection, the vehicle stalled and the check engine warning light was illuminated. As a result, the vehicle following behind in the intersection crashed into the rear corner of the passenger side bumper. The vehicle was able to be restarted. The other vehicle fled the crash scene. The damage to the rear bumper was minimal. The contact filed a police report at the Station but no further information was available. There were no injuries sustained. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. VIN tool confirms parts not available.

AIR BAGS — Filed 12/05/2022

T-boned a vehicle at a intersection and the air bags never deployed.

AIR BAGS — Filed 12/05/2022

The contact owned a 2019 Ford Ecosport. The contact stated that while her daughter was driving at approximately 30 MPH, a van crashed into the passenger side. No warning lights were illuminated, and all air bags failed to deploy. The contact's daughter sustained unknown injuries and required medical attention. A police report was filed. The vehicle was towed to a tow yard. The insurance company sent an investigator and the vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,200.

POWER TRAIN,UNKNOWN OR OTHER — Filed 06/02/2022

I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.

FORWARD COLLISION AVOIDANCE — Filed 05/28/2022

We purchased the car new in July 2020. ON May 28 2022. My daughter did not see a stop sign. She broadsided an on coming pickup. The "cross lane alert" did not sound .. The pre collision braking system did not activate. lucky no one was serious injured. Both vehicles are "totaled" Ford did have a recall on 25,000 vehicles over "pre-Collision breaking" not working in 2020. My vehicle was not one of them.

SUSPENSION,AIR BAGS,SEAT BELTS — Filed 03/23/2021

2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB

AIR BAGS,STRUCTURE,ENGINE — Filed 06/02/2020

NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .