2015 Ford Edge Complaints

STRUCTURE — Filed 06/01/2026

The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.

ELECTRICAL SYSTEM,ENGINE — Filed 08/21/2023

The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled

AIR BAGS — Filed 03/24/2026

i was in a motor vehicle accident on a highway, with speeds greater than 50mph. A car struck my driver side door. My car, spun, with my head hitting the driver side door top trim. Air bags did not deploy.

UNKNOWN OR OTHER,SERVICE BRAKES — Filed 08/20/2025

I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you

SERVICE BRAKES, HYDRAULIC — Filed 04/08/2025

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed and making a left turn, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle crashed into a guard rail and into the ditch before the vehicle came to a stop. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into two pedestrians. The vehicle was towed to the residence and then the Auto Body Shop picked up and towed the vehicle to be repaired. A Police report was filed; however, the information was unavailable. The contact sustained injuries to the right shoulder. The contact stated that the shoulder injuries were continuous. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

SERVICE BRAKES — Filed 08/15/2025

- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

UNKNOWN OR OTHER — Filed 03/23/2024

I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.

SERVICE BRAKES, HYDRAULIC — Filed 09/09/2025

The contact owned a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. There were no warning lights illuminated. In addition, the contact stated that the brake pedal felt unusually soft. The contact's vehicle rear-ended another vehicle. The contact was the only occupant in the contact's vehicle. The vehicle was taken to a local tow yard. The contact's vehicle was deemed a total loss. A Police report was filed; however, the information was unavailable. In addition, the contact stated that both vehicles involved in the crash were condemned as a total loss. The contact went to the local hospital. The contact sustained injuries to the right thumb ligament, injuries to the left and right wrist; however, the injury to the right wrist was severely painful. In addition, the contact sustained several cuts and bruises. The contact was under continued medical treatment. The contact later received a recall notification NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

POWER TRAIN — Filed 04/14/2025

My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.

POWER TRAIN,UNKNOWN OR OTHER — Filed 12/18/2023

My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open . I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg and shoulder while getting out of the way of the car. I also sustained cuts on my hand from the open car door. We have a steep approach to our garage and live on an acreage with timber. The vehicle rolled down the approach to the garage and into and through the timber before it hit a tree big enough to stop it. At the body shop the repairman said he moved the car and put it in park and got out but the car then began rolling back on him as well. He was able to get in and stop it. Insurance has declared the car a total loss. I saw some 2015 edge vehicles had recalls for possibly rolling after being put in park. The NHTSA campaign id is 22v413000. My VIN number was not included in the recall so I wanted to report it in case it should have been.

AIR BAGS — Filed 06/15/2023

Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps or messages about the airbags.

POWER TRAIN — Filed 05/12/2023

The contact’s son-in-law owned a 2015 Ford Edge. The contact stated that after she placed the vehicle in park while on an incline, she exited the vehicle however, the vehicle rolled down the hill. As a result, another vehicle crashed into the vehicle. No injuries were sustained. No medical attention was required. A police report was filed. Additionally, the contact stated that upon inspection by law enforcement, the vehicle remained shifted in park (p) The vehicle was towed to a tow lot and deemed a total lost by the insurance company. The contact stated that upon research she noticed that the vehicles Y/M/M had a recall for the NHTSA Campaign Number 22V413000 (Power Train). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

POWER TRAIN,AIR BAGS — Filed 05/19/2022

The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trauma days following the accident. The other driver did not sustain any injuries. A police report was filed. The contact was not notified of any property to the car wash was damaged due to the accident. The vehicle was towed to an independent tow yard and was destroyed. The contact received a recall notice for NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 102,000.

POWER TRAIN — Filed 06/22/2020

The contact owned a 2015 Ford Edge. The contact stated that upon parking the vehicle in the driveway and taking groceries inside her residence, his wife heard an abnormal clicking sound coming from the vehicle and the vehicle started rolling down the driveway onto the street independently. The contact stated that the vehicle crashed into the neighbor's vehicle that was parked in the driveway across the street, pushing the neighbor's vehicle into the garage where his neighbor was located. The contact's neighbor sustained back injuries and sought medical assistance. A police report was filed. The contact's vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified and informed the contact that there was no open recall and it was not a known failure. The contact became aware of NHTSA Campaign Number: 22V413000 (Power Train), which he associated to the failure. The failure mileage was approximately 60,000. The VIN was not available.

POWER TRAIN,ENGINE — Filed 12/14/2021

Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses to address the mass issue.

WHEELS — Filed 01/24/2021

The contact owns a 2015 Ford Edge. The contact stated while driving at 10 MPH, the vehicle's front driver's side wheel detached from the body which resulted in the contact losing control of the vehicle and crashing it into parked vehicles. No air bags deployed. The contact sustained neck and back pain. A police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to the insurance lot where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 87,000.

SERVICE BRAKES — Filed 01/10/2021

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD EDGE. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT 30 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILURED TO STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE BY GLIDING THE WHEELS ON THE SIDEWALK. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER CONKLIN CARS FORD NEWTON (1500 E 3RD ST C, NEWTON, KS 67114:(316) 425-9208), WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER BRAKE LINE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED THE DEALER INFORMED NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS ASSOCIATED TO THE VIN, HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB*DT

AIR BAGS,SEAT BELTS — Filed 08/07/2019

MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.

ENGINE — Filed 06/29/2019

WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED.

VEHICLE SPEED CONTROL — Filed 04/04/2018

AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUALLY FORTUNATE, BECAUSE 10 FT BEYOND THE DUMPSTER WAS THE COMMERCIAL BUILDING WITH A PERSON SITTING AT A DESK JUST INSIDE A WINDOW THAT WOULD HAVE BEEN THE CRASH POINT. IN ADDITION TO DUMPSTER ENCLOSURE BEING DESTROYED, THE FORD EDGE HIT A 2013 TESLA DRIVER'S SIDE REVIEW MIRROR. THERE IS NO POLICE REPORT AS THE ACCIDENT HAPPENED ON PRIVATE PROPERTY. HOWEVER, THERE WERE 4 WITNESSES TO THE ACCIDENT, AND ALL AGREED THAT "I HAVE NEVER SEEN ANYTHING LIKE THAT, AND THANK GOD NO WAS INJURED OR EVEN KILLED" I WAS NOT INJURED, JUST SHAKEN UP. I CONTACTED THE FORD MOTOR CUSTOMER RELATIONSHIP DEPT ON APRIL 9 TO REPORT THE MECHANICAL MALFUNCTION, AND WAS ASSIGNED A CASE NUMBER: CAS14557623. AND WAS TOLD BY LAW THAT THE FORD OFFICE OF GENERAL COUNSEL HAD 15 BUSINESS DAYS TO RESPOND IN WRITING. THE STATE FARM APPROVED BODY SHOP ESTIMATED REPAIRS AT APPROX $9,600. BUT IS MY BELIEF THAT THIS CAR SHOULD NOT EVER BE ON THE ROAD AGAIN, SO WE DECLINED THE REPAIRS AND HAD THE CAR TOWED TO OUR PROPERTY UNTIL WE RECEIVE SOME RESPONSE FROM FORD. I HAVE ATTACHED 5 PHOTOS. I HAVE MORE, BUT THESE SHOW THE ESSENCE OF WHAT HAPPENED. YOU CAN CONTACT ME FOR EXPLANATIONS OF WHAT YOU ARE VIEWING IF NECESSARY

AIR BAGS — Filed 10/31/2017

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR

VISIBILITY/WIPER — Filed 03/07/2017

THE VEHICLE WAS PARKED IN MY DRIVEWAY AND OCCUPIED BY MYSELF AND THREE CHILDREN IN THE BACK SEAT. THE WINDOW IMPLODED WHEN THE FRONT PASSENGER DOOR WAS CLOSED AS MY HUSBAND ENTERED THE SUV. MY SON IN THE BACK SEAT RECEIVED A SMALL CUT OVER HIS LEFT EYE, ANOTHER CHILD WAS HIT BY THE GLASS BUT UNINJURED.

UNKNOWN OR OTHER — Filed 01/27/2017

UNLIKE OTHER FORD VEHICLES, THE EDGE REAR BACKUP SYSTEM ACTIVATES ONLY WHEN THE VEHICLE IS APPROACHING AN OBJECT AT LESS THAN 3 MPH OR AN OBJECT IS APPROACHING THE REAR OF THE VEHICLE DIRECTLY. LATERAL MOVEMENT IS NOT DETECTED. ALSO, STATIONARY OBJECTS DIRECTLY BEHIND THE VEHICLE WITHIN THE VEHICLE,S WARNING ZONE ARE NOT DETECTED UNLESS THE VEHICLE IS MOVING. WITHIN THE FIRST WEEK OF DRIVING THIS VEHICLE, I TRIED TO BACK UP FROM A PARKING SPACE. A PEDESTRIAN WAS WALKING DIRECTLY BEHIND THE RIGHT REAR OF THE VEHICLE. THE VEHICLE STARTED REARWARD AND HIT THE PEDESTRIAN WITHOUT ANY AUDIBLE WARNING. THE PEDESTRIAN CONTINUED TO THE RIGHT SIDE OF THE VEHICLE, GAVE ME A DISGUSTING LOOK AND WALKED AWAY I RETURNED THE VEHICLE TO THE FORD DEALER COMPLAINING ABOUT THE BACKUP SYSTEM AND WE TESTED TWO OTHER NEW EDGE'S. THEY PERFORMED THE SAME WAY. THE OWNER'S MANUAL OUTLINES THE SAME BACKUP PROCEDURE AS I DESCRIBED ABOVE. THE DEALER EXPLAINED THAT THIS SYSTEM WAS NEW AND ONLY ON THE 2015 AND BEYOND EDGE. I THINK THIS SYSTEM IS POORLY DESIGNED COMPARED TO OTHER FORD VEHICLES. I ALSO HAVE A 2016 EXPLORER WITH A REAR BACKUP SYSTEM. AN AUDIBLE WARNING SOUNDS EVERY TIME SOMETHING IS WITHIN THE BACKUP ZONE I.E. STANDING STILL, LATERAL MOVEMENT, APPROACHING, ETC. I WOULD LIKE TO SEE SOME TYPE OF INVESTIGATION INTO THIS MATTER. THANK YOU

STRUCTURE — Filed 03/22/2016

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKING ITSELF AND CRASHED INTO A FENCE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS UNAVAILABLE.

POWER TRAIN — Filed 12/20/2015

I GOT OUT OF THE CAR IN A DRIVEWAY, WAS STANDING WITH THE CAR DOOR STILL OPEN WHEN THE CAR STARTED TO ROLL DOWN THE DRIVEWAY. I WAS KNOCKED DOWN AND THEN STUCK UNDER THE CAR DOOR WHILE BEING DRAGGED DOWN THE DRIVEWAY. I SCREAMED FOR HELP AND A NEIGHBOR HEARD, RAN OVER JUST AS I APPROACHED THE STREET AND STOPPED THE CAR. SHE SAID THE CAR SHOWED TO BE IN REVERSE YET IT WAS TURNED OFF AND I DIDN'T HEAR ANY WARNING SIGNALS. IT ALSO DIDN'T START TO ROLL UNTIL I WAS STANDING OUT OF IT ON TWO FEET. IF I FELT IT ROLLING WHILE GETTING OUT, I WOULD HAVE STILL HAD A FOOT IN THE CAR TO HIT THE BREAK. BESIDES BRUISES AND MUSCLE PULLS, I ALSO EXPERIENCED A HOLE IN MY SHOULDER WHICH WENT TO THE BONE WHILE BEING DRAGGED.