2016 Ford Edge Complaints

SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES — Filed 01/03/2026

The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported fire or air bag deployment. A police report was filed. The vehicle was taken to a brake center where it was determined there was an ABS failure related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The hood was unable to be opened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 111,000.

UNKNOWN OR OTHER,BACK OVER PREVENTION — Filed 10/02/2025

Rear view camera was distorted and didn’t show a vehicle behind me when I backed out of parking spot and made contact with another vehicle.

SERVICE BRAKES, HYDRAULIC — Filed 10/02/2025

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed in the rain, the vehicle started jerking. The contact stated that upon depressing the brake pedal, the vehicle failed to respond and crashed into a tree. The front driver's side air bag and the knee air bag deployed. The contact sustained neck and ankle injuries and was transported to the local emergency room for medical attention. A police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic), which the contact related to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

AIR BAGS,STRUCTURE — Filed 10/21/2024

Head on collison. Air bags did not deploy. Car was totaled.

ENGINE — Filed 07/21/2024

I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.

AIR BAGS — Filed 10/28/2023

The contact owns a 2016 Ford Edge. The contact stated that while driving at 60 MPH, the vehicle ahead abruptly stopped, and the contact was unable to slow the vehicle in time. As a result, the contact's vehicle rear-ended the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V123000 (Air Bags), but the VIN was not included. A police report was filed, but no injuries were reported. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 115,000.

ELECTRICAL SYSTEM,STRUCTURE — Filed 04/30/2024

The contact owns a 2016 Ford Edge. The contact stated that while attempting to sort groceries in the trunk of the vehicle, the tailgate suddenly fell, struck her back, and pushed her forward while the tailgate kept closing. After several attempts, the contact’s caregiver was able to stop the tailgate from lowering and crushing her. As a result, the contact sustained injuries on her left arm and in the back, near the ribs. Medical attention was not sought. The local dealer was notified of the failure; however, no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 179,000.

UNKNOWN OR OTHER — Filed 09/18/2021

The trunk that is automatic will randomly disclose on your head when you’re leaning in to get some thing and it’s happened several times and I’ve reported it and it doesn’t stop if it hit your head it keeps going

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE — Filed 04/12/2023

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a rattling sound under the hood of the vehicle. The check engine warning light was illuminated. The vehicle was then taken to Auto Zone where it was placed on a diagnostic machine and the contact was informed that the vapor canister was faulty. The vehicle was then taken to the dealer where it was diagnosed that the engine long block had cracked and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, she had notified the dealer that she had lightly tapped the accelerator pedal however, the vehicle quickly accelerated without warning. The contact applied extra pressure on the brake pedal to stop the vehicle however, the contact lightly struck the bumper of another vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in The Customer Satisfaction Program for 22N12 and NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on another occasion after refueling the vehicle, she noticed that the fuel gauge reading failed to display correctly. The manufacturer was notified of the failures and the contact was informed that the vehicle was not covered under warranty, and no further assistance was provided. The failure mileage was approximately 70,000.

STEERING — Filed 03/15/2023

The contact owns a 2016 Ford Edge. The contact stated while driving 55 MPH, the contact lost control of the vehicle. The contact attempted to regain control of the vehicle but was unable to cause to and the vehicle struck the guard rails. The contact was able to regain control of the vehicle and the vehicle started to operate normally. The vehicle was taken to the dealer but not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 63,115.

POWER TRAIN,FIRERELATED — Filed 12/01/2022

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 25 mph, a booming sound coming from the vehicle suddenly occurred. After stopping to inspect the vehicle, smoke was present coming from the engine compartment and flames were present from under the vehicle. The fire department was called to the scene but the flames were no longer present upon arrival. The vehicle was towed to the local mechanic who diagnosed that the transfer case had exploded and the transmission needed to be replaced. The transmission was replaced and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not informed of the failure. The failure mileage was 56,000.

STEERING,SERVICE BRAKES, AIR — Filed 11/29/2022

I was driving in a parking lot when it was snowing and the traction control and anti lock brakes went out. Due to that, the car locked up and I hit a curb. My tie rod is bent now on the passenger side of the cat.

STEERING,SERVICE BRAKES — Filed 07/01/2022

I just received this recall letter I’ve almost lost my life in this vehicle I need for someone to contact me as soon as possible [XXX] I had two other passengers in the car with me at the Time of the incident the brakes failed and the car spent out of control also the middle part we’re the gears are busted. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

POWER TRAIN,UNKNOWN OR OTHER — Filed 06/30/2021

On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet . The front driver tire ran over my hand and continued to roll into the yard of the house across the street. the neighbor called for an ambulance and I was taken to the hospital. I was treated for road rash and released. I was thankful to be alive under the circumstances but was still concerned for my husband and had no idea why the car rolled. As far as my safety I feel that this could have killed me and or possibly the small child that lives next door had he been out on his tricycle as he often is outside playing. I have not had the vehicle inspected because I thought maybe I had somehow done something to cause it to roll but I know I did not. I am assuming that this recall # 22S43 is likely the reason. I was made aware of this issue with certain years and models by a family member. I did not get any type of warning . I am enclosing pictues where I was injured. Prior to the accident, I had full use of my hands but I still have limited use with my right hand as the two middle fingers are often inflamed and a surgeon later confirmed they had been broken but I was not told at the time of the accident. Possibly because they were so swollen. My hand hurts all of the time and a hand surgeon said he would have to rebreak the fingers to repair the damage.

AIR BAGS — Filed 11/21/2020

FRONT END IMPACT INTO A TREE; MULTIPLE AIRBAGS DEPLOYED WITH THE EXCEPTION OF THE PRIMARY DRIVER'S SIDE STEER WHEEL AIRBAG. THE CAR SENSED AND ATTEMPTED TO CALL 911 BUT WAS IN A RURAL AREA. JUST CONCERNED ABOUT WHY THAT WITH ALL THE OTHER AIRBAGS DEPLOYED AND NO SENSOR NOTED TO ACTIVATE THE STEERING WHEEL AIRBAG.

STRUCTURE,UNKNOWN OR OTHER — Filed 05/26/2020

CAR CAUGHT FIRE WHILE PARKED AND UNATTENDED! ON 5/26/2020 @ 3:12AM AWOKE TO A LOUD POP. LOOKED OUT WINDOW AND SAW CAR ON FIRE WITH FIRE IN THE REAR PASSENGER TIRE WELL AREA. BY THE TIME THE FIRE DEPARTMENT PUT THE FIRE OUT PASSENGER SIDE OF CAR WAS PRETTY BURNED UP. CAR HAD BEEN PARKED IN THE STREET IN FRONT OF MY HOME FOR ABOUT 10 HOURS PRIOR TO THE FIRE AND THERE WAS NO EVIDENCE OF FOUL PLAY. *TR

AIR BAGS — Filed 10/22/2019

TL* THE CONTACT OWNED A 2016 FORD EDGE. WHILE DRIVING AT A LOW RATE OF SPEED, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY UPON INITIAL IMPACT. AS A RESULT, THE CONTACT'S UPPER BODY WENT INTO THE PASSENGER SEAT AND CAUSED HIS FOOT TO BECOME WEDGED INTO THE ACCELERATOR PEDAL. THE VEHICLE THEN CRASHED INTO A GARAGE. ONLY THE DRIVER'S SIDE LEG AIR BAG DEPLOYED DURING THE SECOND IMPACT. THE CONTACT SUSTAINED AN INCOMPLETE SPINAL CORD INJURY, WHICH CAUSED HIM TO HAVE NECK SURGERY. THE DRIVER OF THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY (CLAIM NUMBER: 01-001-969010). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24820768. THE FAILURE MILEAGE WAS 44,857.

AIR BAGS — Filed 04/06/2019

I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.

UNKNOWN OR OTHER,ENGINE — Filed 04/30/2019

INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.

AIR BAGS,STRUCTURE — Filed 09/05/2018

SEPT 5,2018 HAD A BAD ACCIDENT WHOLE FROM END CRUSHED HIT MY HEAD ON SIDE WINDOW AND BRUISED RIBS FROM SEAT BELT AIR BAG NEVER WENT OFF. THE OTHER CAR INVOLVED AIR BAGS DEPLOYED FRONT AND SIDE, COLLISUION SHOP EVEN SAID AIR BAGS SHOULD HAVE GONE OFF THE CAR WAS IN MOTION CROSSING STREET ON A CITY STREET COULDN'T EVEN DRIVE CAR HAD TO BE TOWED

SERVICE BRAKES — Filed 08/22/2018

BRAKES FAILED AND ACCIDENT RESULTED

AIR BAGS — Filed 11/30/2017

I HAD AN ACCIDENT ON NOVEMBER 30, 2016. I WAS HIT HEAD ON ON A CITY STREET AND SPUN AROUND. I TRIED TO PUT MY FOOT ON THE BRAKES BECAUSE MY CAR KEPT GOING BUT THE AIRBAG WAS IN THE WAY AND I COULDN'T GET TO THE BRAKE. MY CAR KEPT GOING AND I WAS HEADED FOR AN OFFICE BUILDING. I RAN INTO THE BUILDING BECAUSE I COULDN'T GET MY FOOT ON THE BRAKE DUE TO THE AIRBAG IN THE WAY. THIS ACCIDENT COULD HAVE BEEN MUCH WORSE IF THERE WERE OTHER CARS IN THE AREA THAT I NEEDED TO AVOID OR IF I WAS HEADED FOR A CLIFF MY CAR WAS TOTALED.

UNKNOWN OR OTHER — Filed 01/13/2018

THE AUTOMATIC TAILGATE UNEXPECTED CLOSES ON YOUR HEAD, THERE IS NO SAFETY FEATURE IF YOU ARE UNDERNEATH THE TAILGATE!

STEERING — Filed 10/23/2017

VEHICLE WAS IN MOTION ON A COUNTY HIGHWAY APPROXIMATELY AT 45 OR 50 MPH. PAT STEERING AND VEHICLE ALSO MAY HAVE LOST POWER RESULTING IN CROSSING INTO LEFT LANE AND STRIKING A TREE. YES, THERE WAS DEER IN THE AREA AT THE TIME BUT THEY IN NO WAY. CAUSED THE ACCIDENT. APPEARED I HAD NO STEERING OR POSSIBLY BRAKES. STRUCK AN ASH TREE HEAD ON, PASSENGER SIDE TOTAL LOSS OF VEHICLE. SPENT 3 WEEKS IN THE HOSPITAL, FORTUNATE TO STILL BE ALIVE!! REPORTING THIS AS IT IS DEFINITELY A SAFETY ISSUE

STRUCTURE — Filed 05/30/2017

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS