2019 Ford Edge Complaints

POWER TRAIN — Filed 07/15/2026

I have contacted several Ford service departments seeking repair of my defective 8F35 transmission. A diagnosis for which I paid $215 indicates a new planetary gearset and torque converter, along with miscellaneous small parts, are required. The repair quotation is $4,531. Although my car is now post-warranty, I believe full coverage is appropriate for two reasons: 1) This problem was first reported to and serviced by a Ford dealership while the factory powertrain warranty was in force. The dealer performed TSB 21-2389, a software reload, which provided only temporary resolution; 2) This is a well-known and well-documented factory defect involving the needle bearings in the planetary gearset. Failure of these bearings releases particulate into the fluid which then damages the torque converter. Based on the quotation, I requested and received help from Ford's Financial Goodwill Assistance program, but only 40% of the total cost. To obtain a higher amount requires the assistance of the Service Manager and others within the Ford hierarchy, but they are not interested in helping. Service departments I have dealt with successfully on previous occasions are not touching this 8F35 problem. My cynical side suspects something nefarious is happening behind the scenes, and satisfactory resolution will require a mandatory recall be issued by NHTSA.

POWER TRAIN — Filed 05/01/2026

approx 102K miles, issues started May 2026, torque converter shudder, most noticeable at below speeds 60 mph, no dtc's present, traceable shudder event with ids/fdrs reading, sometimes perceived/felt as an engine misfire may be due to an internal issue with the torque converter. July 22, 2026 changed and refilled automatic transmission fluid and did not seem to help much.

POWER TRAIN — Filed 07/22/2026

I was experiencing shuddering, hard shifting, and jerking while driving my vehicle. I brought it into the shop and was told my transmission was bad. I was quoted $7500 for a re-built transmission, labor and reprogramming. My vehicle has 97,000 miles on but it isn't worth putting that kind of money into. I purchased my 2019 Ford Edge new and have been the only owner. I have maintained my vehicle, taken very good care of it an done all maintenance when suggested. It certainly should go further than 97,000 miles. I am extremely disappointed - - especially now after doing some research and found out that the 2019 Ford Edge is "known" for transmission issues but Ford has done nothing about it. Shame!

POWER TRAIN — Filed 06/15/2026

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds between 2nd and 5th gears, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was towed to a local independent mechanic where it was scanned with an OBD2 scanner; however, no failure codes were retrieved. The independent mechanic associated the failure with the transmission and determined that the transmission needed to be replaced. The vehicle was towed to a local dealer where it was diagnosed with a possible torque converter failure; however, the vehicle needed further diagnostic tests. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.

POWER TRAIN — Filed 06/01/2026

When accelerating at low speeds the transmission bucks and/or surges so that the car stutters. This is currently happening, two mechanics have checked and see no misfiring and there is no warning light showing but there is clearly some sort of issue with the transmission. This sounds very similar to a recall made in other Ford Edges, I am able to bring it in for inspection upon request. This constant jerking motion impacts safety of myself as the driver and my passengers as it's consistently changing the field of vision when it's pulsing and it is causing motion sickness on extended drives. This has started happening every time I drive and it is unavoidable.

POWER TRAIN — Filed 07/10/2026

The Torgue converted failed and is throwing metal into the transmission.

POWER TRAIN — Filed 07/16/2026

Our Edge titanium had been experiencing intermittant hesitation and shuttering on acceleration and decelleration for 3 or 4 weeks. The car has 105,000 miles on it. During this time frame the spark plugs were changed, the trans fluid was drained and replaced twice and an additive (Shutter fix) was put in. The shuttering and hesitation was becoming more frequent despited completing all of the reccomendations from a local mechanic. On XXX my wifte was diving home, when he slowed down to exit the hwy to enter the subdivision, the transmission just disengauged and an erro code appeared P07E6. (Stuck in Park) service soon. She had enough momentum to barely exit off [XXX], if there was on coming traffic she would have been a sitting duck. Se shut the car off and let it sit for a couple of minutes and the restarted it and headed the 2 blocks home. I Immediatly took it to the dealer. The got the code and said it indicated a Park Pawl failure. They said it must be sticking and the computer thought you were in park when you were driving so it shut things down. The dealer says he has had to replace several of these 8 speed transmissions at an out the door price of $11,000. He says if he can rebuild it, it might only be $7,500. Most mechanics in Spearfish say they have heard there are problems with the 8 speed transmission. I believe failing at 104,000 miles is a sign of a bad product. And this faulty Park Pawl is a safety hazzard that may get someone killed if it shuts down with on coming traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN — Filed 02/20/2026

Recently, the car started shuddering at 25-45 mph. We took it to the Ford dealer for an evaluation and were told that the torque converter and transmission are very damaged. They both need to be replaced at a cost of $10,000. We have only 61500 miles on the car. Further research has indicated that if we were to keep driving it, it could result in sudden failure, loss of driving power and possibly loss of control

POWER TRAIN — Filed 07/03/2026

My wife was driving her 2019 Ford Edge Titanium when the transmission started to shudder and clunk. Then the car completely shutdown in the middle of a busy intersection. This transmission failure at such a low mileage (less than 70,000 miles) is unacceptable and the risk of losing control of the car poses a safety concern.

POWER TRAIN — Filed 02/20/2026

At about 60,000 miles my 2019 does edge started to shutter at 25mph and it progressively got worse now it’s doing it and 25,35,45,55,65 mph down the road(rpm is always bouncing around never consistent ). no check engine lights or the repair symbol are on the dash I’ve been doing a lot more research and I do believe it’s the torque converter failing.