2019 Ford Edge Complaints

POWER TRAIN — Filed 09/01/2026

The vehicle shudders and misses bad at this has been going on for several months. Wehaditscanned by a transmission shop and the said it was spark plug trouble. We replaced them twice and did not fix problem. We had it scanned again and was coil packs which we replaced twice an it did not fix it. Ford dealership did a scan and said it was the torque converter and would be $4000.00 to fix. Transmission shop quoted about 2800.00. They said to wait till mid October because Ford was making a valve body that might fix the problem.

POWER TRAIN — Filed 08/28/2026

In late August 2026, I was driving my 2019 Ford Edge SEL (2.0L EcoBoost, AWD, 8F35 8-speed automatic) at approximately 100,085 miles with my young son as a passenger. After coming to a normal stop at a stop sign, the vehicle would not engage any gear when I attempted to pull away. It rolled in neutral, with no drive power, approximately 150 feet past the stop sign before coming to a stop. The rotary shifter then automatically returned itself to Park. The wrench and check engine warning lights were illuminated. From that point on, the transmission would not engage any gear, including Neutral. Every time I tried selecting a gear, the shifter automatically returned to Park. The vehicle was completely immobilized and had to be towed home, and later towed to a Ford dealership. Since the day I purchased the vehicle, it exhibited transmission shudder at speeds below approximately 30-35 mph, a condition documented for this model year in TSB 25-2154, as well as occasional rough shifting at random times with no consistent pattern. The dealer service center the vehicle is currently with diagnosed the failure and recommended a transmission replacement, quoting $6,957.94 for parts and $3,325 for labor + taxes/fees for a total of $11,015.62. This was a sudden, complete loss of motive power while pulling away from a stop with a child in the vehicle. Had it occurred while crossing an intersection or merging, a collision could easily have resulted. The 8F35 transmission in 2019 Edge vehicles has multiple related service bulletins and recalls, including TSB 19-2213, TSB 25-2154, and Safety Recall 20S49 (start/stop accumulator issues that can progress to loss of transmission function). My VIN shows no open recalls. I am filing this complaint because a complete loss of drive at approximately 100,000 miles, occurring immediately after a stop, suggests a defect that NHTSA should evaluate across this transmission population.

POWER TRAIN — Filed 12/23/2025

My car is having an extremely hard time accelerating and when it does its shifting rough, shuttering and lagging. I cant tell if the transmission is slipping or if its coil packs and spark plugs but its struggling. It throws no codes which keeps everyones hands tied because we dont even know which direction to go with it. My warranty covers power train but with no codes being thrown, no one is honoring the warranty.

UNKNOWN OR OTHER — Filed 04/01/2026

No accident. The vehicle will jerk and shrugs when accelerating. Losses performance and has a high rpm reading. I'm not sure of the date but it was like 5 months ago. It doesn't do it every time I drive it. More often than not though.

POWER TRAIN — Filed 06/01/2026

•Torque converter failure diagnosed by dealership available for inspection until scheduled repair work. •In danger of complete failure; could cause highway accident if sudden failure or personal danger if broken down along roadways. •Only inspected by dealership service dept. •No indicator lights or warning lamps. I did notice RPM gauge needle jumping slightly several weeks before shudder was felt physically.

POWER TRAIN — Filed 06/22/2026

Experienced a shudder when accelerating from a stop, increasing in intensity as time went on. There was no warning lamp or any other indication from the vehicle system that there was a problem. After a few weeks of increasing concerns, I brought the car in to my Ford Dealer for diagnostics. Ford Dealer confirmed this was due to a failing torque converter, which is very common in this vehicle, and a Technical Service Bulletin had just been issued for this. I was advised not to drive it, as it would eventually cause severe damage to the transmission. Additionally, continued driving could lead to sudden acceleration loss, engine stalling in traffic, and dangerous transmission overheating which are serious safety concerns for myself and drivers around me. I contacted Ford for financial assistance with this repair because they were fully aware of this common problem with their vehicles, and my car was just out of warranty. Ford offered to pay 40% of the repair, but I still ended up paying over $4,000 out of pocket to repair an issue that was a result of their faulty factory product that should have been part of a mass recall. It took 7 long weeks for this repair to be completed due to low availability of several parts that were on back-order.

POWER TRAIN — Filed 09/14/2026

Replaced transmission in April 2025. On 9/14 error messages displayed powertrain failure. 9/15 car would not reverse. At shop pending diagnostic

POWER TRAIN — Filed 04/01/2026

Transmission failure, specially torque converter. It's my primary vehicle and my children and I are at risk daily due to delay in the system when accelerating and shuddering. You can't accelerate quickly because the car can't keep up. There is the chance of complete failure while driving putting others and myself at risk of an accident. Due to overheating elements an engine fire is also a valid concern. Other components have started to go bad on the vehicle after this. Problem was reproduced with a service agent at the dealer. The dealer scheduled an in depth transmission study. It found a failing torque converter. The dealer and service team have inspected it and determined it needed replaced. PARTS ARE BACK ORDERED DUE TO THE INFLUX OF THIS BEING A KNOWN ISSUE CAUSING SAFETY ISSUES FOR MANY EXPECTED TO CONTINUE DRIVING THE VEHICLES INCLUDING MYSELF BECAUSE IT'S MY PRIMARY VEHICLE. Today is September 16, it was diagnosed and parts ordered September 8. Parts may not even be available until October 5, that's if they are no longer back ordered. That doesn't include the time it takes the dealer to get your repairs scheduled. Best case scenario it's fixed before winter. Worst case it leaves our family hurt, stranded, or with other compiling issues. No warning for this issue.

POWER TRAIN — Filed 09/05/2026

-took my vehicle into the dealership after it left my wife and kids stranded in the middle of the highway. Codes came up as a transmission problem. Took it to the dealership and they said it needs a whole new transmission. Car only has 115k miles. Transmission fluid has been replaced 2 times. Dealer has confirmed and diagnosed the issues.

POWER TRAIN — Filed 09/09/2026

Torque converter began to fail around 50k miles. Took to Ford for service under TSB last July at around 60k miles, but performance has steadily deteriorated to present, around 80k miles, while waiting for service parts. Issue has expanded to cause violent engine surging, which I worry will increase the risk of a crash. Ford quoted $11k to replace the torque converter, a part they acknowledge is faulty.

ENGINE AND ENGINE COOLING — Filed 08/11/2026

The contact owns a 2019 Ford Edge. The contact stated that after starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with engine failure caused by coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,330.

ENGINE — Filed 04/22/2025

The engine blew due to coolant getting into the engine. This happened in 2025 and I had to have the engine replaced and pay completely out of pocket for it. I see that there is an investigation into 2015-2018 Ford Edge motors. Mine is a 2019 but has the same engine and had the same issue.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 08/13/2026

accelerated from a stop sign and engine cut out, leaving me stopped dead in the middle of the street, the engine would not restart after 4 tries, I let it sit, I googled the incident, and was told to let car sit for a minute and try to restart. I let it sit for a minute and it restarted like nothing happened. Google said there was a sensor fault because of an error temperature reading in the crank position sensor, so the car shut down to protect the engine. I think this could have been a dangerous situation, if there had been traffic. the temperature gauge read normal.

ENGINE — Filed 08/18/2026

Engine coolant leak inside the cylinder Local mechanic inspected and confirmed engine head gasket blown off. Car driven only 66k miles.

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 02/21/2026

Unknown

POWER TRAIN — Filed 07/23/2025

Transmission is juttering and slipping significantly. Low power on take off and no check engine light on. Dealer states there is nothing wrong but clearly something is wrong with the Transmission.

POWER TRAIN — Filed 06/26/2025

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.

VISIBILITY — Filed 07/16/2024

The contact owns a 2019 Ford Edge. The contact stated while stopped at a stop sign the rear driver's side door window inadvertently shattered with no warning. The contact stated her child was located in her child's safety seat in the rear of the vehicle and sustained injury from the shattered glass. The contact stated her child had cuts on her left arm and leg and no medical attention was needed. A police report was not filed as nothing impacted the window. The vehicle was taken to a dealer where the failure cause was not diagnosed and was advised to contact the insurance company. The dealer informed the contact that the vehicle was not included in a recall. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The contact also stated that the manufacturer advised her to call NHTSA to file a complaint. The approximate failure mileage was 26,500.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/21/2024

The vehicle would not accelerate and caused my to bump into a wall. The vehicle is spluttering and the interior filled with chemical smoke caused by a coolant leak and it burning by the motor. the 1.5L vehicles are under an extended warrenty because of the EGR cooler malfunctioning. There was zero coolant in the car. The car illuminated malfunction indicator said powertrain malfunction. My car has 62000 miles on it and is no longer covered by warrenty

POWER TRAIN — Filed 11/08/2022

I bought a brand new 2019 Ford Edge with 11 miles. I have serviced it regularly with no issues. On 11/8/2022, I was sitting at a stop light and had the automatic start/stop mode engaged when another car rear ended me at high impact while they were on a cell phone. It did extensive rear damage. Including needing new exhaust system. When driving my vehicle to the Ford collision center, I noticed a jerking motion when going from stop or slow mode to start. They diagnosed it as a torque converter and stated I needed a new transmission. When filing with insurance it wasn’t covered because Ford stated they couldn’t confirm it was accident related. 1st… it coincided with accident and written documents support the filed complaint when brought straight from accident. Documentation also supports regular services and no issues as late as three weeks prior to accident. I inquired to rear impact causing gears to shift or slip while in the auto start/ stop mode? No one could answer my question. My car was at 70,000 miles at the time of the accident. I feel that this is something to look into and consider. This impact did in fact cause some issue with the transmission slipping and has something to do with the Siri start stop mode. No brand new regularly serviced vehicle should need a new transmission at 70,000 miles.

UNKNOWN OR OTHER — Filed 05/02/2022

I was leaving for work and I got to the end of my road and realized I forgot my wallet at home. I turned around and came back to my house. I parked in my driveway where there is a wooden gate. I parked my car, turned it off. Got out of the car and it was rolling forward toward me and my gate. Luckily the gate stopped it from rolling and I jumped into it and put the emergency brake on first then I notice the knob was in P(Park). I was not injured but the front of my passenger bumper which hit my gate got scuffed up. They say at ford there is mp recall bit when I googled my scenerio it has happened to several other people and now ford has issued a recall.

UNKNOWN OR OTHER — Filed 01/19/2022

The vehicle caught fire. It started smoking from under the hood on the driver's side while I was driving slowly in traffic. I pulled over and the smoke continued and caught fire a few seconds later. The fire department was nearby and came quickly to put the fire out. -My safety was put at risk by the car catching fire spontaneously. -The problem has not been reproduced or confirmed by a service center -The vehicle has not yet been inspected by any authorities or agencies -There were no warning lights or indications that anything was wrong before it caught on fire

VISIBILITY — Filed 12/01/2019

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING 72 MPH THE PANORAMIC SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT AND GLASS ENTERED VEHICLE. THE CONTACT SUSTAINED INJURIES TO HER HAND BUT MEDICAL ATTENTION WAS NOT PROVIDED AS SHE WAS CLEANING THE GLASS OFF THE SEAT. THE VEHICLE WAS TAKEN TO LES STUMPF FORD (3030 W COLLEGE AVE, APPLETON, WI 54914 (920) 731-5211) WHERE THE FAILURE WAS DIAGNOSED THAT A ROCK MAY HAVE CAUSED THE SUNROOF TO SHATTER AS THERE WAS DAMAGE THAT LOOKED LIKE A ROCK HAD HIT THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THE SUNROOF WAS NOT LAMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM — Filed 12/23/2019

2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING INTO GEAR AND ACCELERATING. THIS HAPPENS 100% OF THE TIME DRIVING IN STOP/GO TRAFFIC, SLOW ACCELERATING (NOT PUTTING PEDAL TO THE FLOOR), AND DRIVING CITY STREETS. THICK ICE/CONDENSATION BUILDS UP ON THE INTERIOR SIDE OF THE WINDSHIELD WHEN PARKED OUTSIDE IN A COLD CLIMATE. MUST BE DRIED WITH A TOWEL (TOWEL WILL BE SOAKED FROM THE AMOUNT OF WATER BUILD-UP) BEFORE CAR CAN BE DRIVEN. DEFROST DOES NOT SOLVE THE ISSUE.

UNKNOWN OR OTHER — Filed 02/05/2019

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV DEPT RAN DIAGNOSTICS,NO MALFUNCTION TO THE SYSTEM. A TEST DRIVE SHOWED PARKING ASSIST DID NOT SENSE THE CURB DURING PARALLEL PARKING,BUT REGISTERED FOR PERPENDICULAR PARKING. RESULTS WERE UNACCEPTABLE,IT CAME TOO CLOSE TO THE VEHICLE NEXT TO IT, NO PROMPT TO STOP AND PULL FORWARD. HE BACKED INTO THE CURB, NO PROMPT FROM ASSIST FEATURE. FINDINGS WERE FORWARDED TO FORD MOTOR. 2/17/19,WHILE AT A RED LIGHT,NO OTHER VEHICLES,THE LIGHT CHANGED TO GREEN,AND WHEN BRAKES RELEASED,COLLISION AVOIDANCE SOUNDED AND SENSORS LIT UP. VEHICLE WAS NOT MOVING. I RECEIVED A LETTER THAT FORD DOES NOT BELIEVE THE SUBJECT VEHICLE QUALIFIES FOR COMPENSATION BECAUSE THE DEALERSHIP TEST DROVE THE VEHICLE AND COULD NOT BE DUPLICATE COMPLAINT. 5/29/19,THE SERV MNG EXPLAINED THAT ANOTHER SERVICE DEPARTMENT VERIFIED ALL SENSORS AND WIRING ARE OPERATIONAL. A TECHNICIAN TEST-DROVE IT AND ASSURED ME THAT EVERYTHING WORKED PROPERLY. I DROVE MY VEHICLE TO A PARKING LOT, AND TRIED TO USE PARK ASSIST. IT INDICATED AN EMPTY SPOT, AND PROCEEDED TO AUTO-PARK. THE SENSORS DID NOT INDICATE A CAR ALREADY PARKED THERE. IT GAVE NO WARNING TO STOP,I MANUALLY TERMINATED THE ASSIST. THE SERVICE DEPT ASKED FOR THE VEHICLE, SO A FIELD SERVICE ENGINEER COULD TEST THE SYSTEM. THEY CONCLUDED THE SYSTEM DOES NOT WORK AS IT SHOULD AND NO UPDATE IS AVAILABLE AT THIS TIME.