2021 Ford Edge Complaints

POWER TRAIN — Filed 09/29/2026

Transmission shudder, vehicle only has 87K miles on it. Ford knows it's an issue and has issued TSBs on this exact problem.

BACK OVER PREVENTION — Filed 07/27/2026

See attached document for complaint.

POWER TRAIN — Filed 08/20/2026

Upon accelerating from a stop the car shutters.

POWER TRAIN — Filed 09/10/2026

The vehicle hesitates, bucks, and surges when accelerating from low speed making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively this happened around 70k miles. The mechanic is saying it needs to be replaced completely for 12k!

UNKNOWN OR OTHER — Filed 08/28/2026

The left rear axle housing due to not enough lubricant. The ford maintenance shop states they can refill the lubricant but it doesn’t last long and will be back in the shop . So I’m having it replaced due to their recommendation which is a $1,835.00 fix. I see there were recalls on 2021 edges but mine wasn’t built in the right time frame apparently and it’s ironic that it is the same exact problem with several 2021 Edges but yet only the ones built in certain months are getting recalled. Makes no sense that if this is hazardous then for safety reasons shouldn’t there be a recall on all of them no matter where or what month they were built. Very disturbing and disappointing. It sure sheds some light on the Ford manufacturing!

POWER TRAIN — Filed 12/15/2025

The transmission failed causing the car to sputter and stop. My daughter was driving the car at the time and it died while she was waiting for a light to turn green at a major intersection. She had to wait for my husband to come assist her. We had it towed to McCree Ford in Dickinson, TX. They indicated it was the transmission and it would need to be replaced. No indication of any issues prior to this incident. The car was well maintained up until this incident and we were just short of 100,000 miles. Mostly highway miles.

BACK OVER PREVENTION — Filed 03/04/2026

The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the alternative option included in the recall remedy, which authorized an over-the-air (OTA) software update free of charge. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact had not experienced a failure.

ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION — Filed 08/20/2026

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

POWER TRAIN — Filed 08/14/2026

I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.

POWER TRAIN — Filed 07/17/2026

My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/23/2026

There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.

ENGINE — Filed 07/21/2026

When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!

ENGINE — Filed 07/01/2026

Torque converter needs a replacing

ENGINE AND ENGINE COOLING — Filed 07/29/2026

The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that the recall repair was performed remotely. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

FUEL/PROPULSION SYSTEM — Filed 03/15/2026

Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank

UNKNOWN OR OTHER — Filed 07/14/2026

Transmission has gone out after only having the vehicle for 2.5 years. It will cost $10,000 to repair and that is not feasible or right. The mileage is at 74,000 but the warranty expired at 60,000. Ford should be held accountable for building these vehicles with awful transmissions.

POWER TRAIN — Filed 06/08/2026

The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

SUSPENSION — Filed 06/10/2026

I am have problem with my axle making a clicking sound the axle the is not safe to drive

POWER TRAIN — Filed 06/01/2024

The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 miles. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

POWER TRAIN — Filed 05/16/2026

My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 12/10/2023

I was driving the Ford Edge and the roads were a little slick so I was driving very slow. I was about 2 blocks from my house when I needed to engage the brakes to come to a complete stop, which happened to be going downhill toward a stop sign that intersected with a freeway off ramp. Both the brakes and ABS failed to engage and I hit a guard rail across the intersection. This caused significant damage to my vehicle and was very lucky that no one was hurt. The "Check Brake System" only came up after I ran into the guard rail, which was also the only time I needed to fully engage the brake to come to a full stop. The shop confirmed that the accident would not have damaged the brakes.

LANE DEPARTURE — Filed 01/27/2023

1) The lane keeping assistance feature was engaged. 2) I observed an upcoming snow drift across the road. 3) I stepped on the brakes to slow down. 4) I observed there was no oncoming traffic (two lane road). 5) I moved over towards the center of the road to better navigate the snow drift. 6. The lane keeping assistance feature adjusted my steering to move me back into my lane (closer to the ditch). 7. The vehicle entered the snow drift with my wheels turned to the right. 8. The snow drift impaired the lane keeping assistance feature. 9. I lost control of the vehicle. 10. I hit a utility pole. Does the user manual instruct the operator to disengage the lane keeping assistance feature during snow and icy conditions?

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE — Filed 07/28/2022

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

LATCHES/LOCKS/LINKAGES — Filed 12/14/2021

The contact owns a 2021 Ford Edge. The contact stated upon opening the hatchback and taking items in and out of the trunk of the vehicle, the hatchback would close independently. The contact stated that the hatchback door had struck her on the head on four separate occasions. The contact stated that the impact was more severe on one occasion, but she did not seek medical assistance. The vehicle was taken to the dealer where an unknown software was reprogrammed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 500.

UNKNOWN OR OTHER — Filed 10/31/2021

The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driver were injured in the accident. A police report was filed. The contact arrived at the scene, tied a strap to the hood of the vehicle, and drove the vehicle home. The contact stated that the forward collision avoidance feature failed to operate as needed on the vehicle. The contact was able to drive the vehicle to a dealer where it remained in their possession. The manufacturer had been notified and offered no assistance in relation to the failure. The vehicle had yet to be repaired. The failure mileage was 400.