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2019 Ford Escape Complaints

Consumer complaints filed with NHTSA

563

Total

24

Crashes

3

Fires

28

Injuries

0

Deaths

Most Reported Components

ENGINE
447
OTHER
21
WHEELS/TIRES
16
ELECTRICAL
12
AIR BAGS
10

Recent Complaints

ODI #11750774

ENGINE,FUEL/PROPULSION SYSTEM — Filed 03/14/2026

Ford only showed one code P0403 tuneup with a written statement I asked for wanting 15k for a new engine and verbal;y stating I need a whole new engine. The 2019 Ford escape began to smoke heavily while driving. I put over had the car towed to Ford dealer in sandy springs. As Ford is stating that this car needs a new engine the old recall existed from years ago has expired on the VIN number 2022. Just because I made a purchase from 2024 doesn't mean the the issues have been resolved and you should be aware and know about the mechanical issues and list them remained as a recall. The 2020 model also shows major concerns in fact from 2012 to 2020 models Ford escape complaints are listed on your website repetitive recall mechanical issues unfixed or part not available should be all listed as a recalls safety of drivers. Some referred to as problematics when driving but other diagnostics showed engine transmission, now showing on Ford website is Block heater element replacement, Powertrain control module reprograming and Transmission shifter cable bushing

ODI #11750543

UNKNOWN OR OTHER — Filed 04/15/2022

The backup camera in my vehicle has failed repeatedly since I first purchased my vehicle in February 2020. I have had 2 very near miss car accidents because the backup camera went blank while driving and following directions. The backup camera also retains the backup image on the camera after shifting gears from reverse to drive. This defect has been well documented with Murphy Ford dealership in Chester, PA where I purchased the vehicle and also Chapman Ford dealership where I have had the vehicle serviced multiple times. Both dealerships told me the problem was a software problem that was not covered under warranty and the fix was over $600. One of the times I went to Murphy Ford, they said they could not replicate the problem, so the time I was almost in an accident, I took the vehicle directly to their dealership when the screen was blank and had pictures taken and insisted the service mechanic witnessed the blank screen. Again, they refused to fix the problem, stating it was not covered. There is now an active recall for Ford Escape vehicles for 2020 and newer vehicles for the same exact problems. I called Ford Customer Care and they refused to fix my vehicle or include 2019 vehicles in the recall. Their only suggestions was for me to retain any receipts for having the repair completed in case Ford issued a recall at a later date for 2019 models, then I could be reimbursed. I simply do not have the money to have this fixed at this time, as my husband is out of work and on disability and he has very high medical expenses.

ODI #11750424

ENGINE — Filed 03/07/2026

I was driving my Escape, and the vehicle quit acceleratoring. I had to have vehicle towed to a shop. I was informed that I need a new engine. The Escape only has 78,000 miles on it. I am being quoted $8,000.00. This was an unsafe situation for both myself, and my 20 year old autistic so who was with me.

ODI #11750022

POWER TRAIN — Filed 05/24/2026

2019 FORD ESCAPE //// Mileage 103,457//6F35 transmission First towed on May 24, 2026 - Vehicle is still at Empire Ford Service in Huntington, NY First Ford replaced Shifter Cable Bushing Rollaway (2013-2019 Models) as per the recall. They said all is fixed no charge since it was the recall. I had the SUV for only one day from the recall repair and it broke down on the highway and would not stay running when put into gear. Now after keeping my car for about a week the service person said they were finally able to replicate the issue and pull up a fault code that points the issue to the valve body inside the transmission. He said at a minimum it will cost $2,800 plus tax unless they find more damage when they open up the transmission. The cost can/will possibly be more. I explained I am Disabled and on a fixed income and can't afford a large bill as I don't have that kind of money available to me. I asked about a payment plan and was sent to an online company called Sunlit to fill out the approval paperwork. I was approved for $4,200 dollars for repairs with $1,260 due at checkout and a 18 month $197.53 payment. At 24.99% APR, $615.52 Interest which puts the repayment amount at $4,815,52 (Screenshot available). All this without even knowing what the cost of the repair is yet. I continue to read that Ford knew that the 6F35 transmission has known issues but they did not inform the consumers. They charged me $2,988.11 for the valve body repair which I paid when I picked up the escape on June 18, 2026. I drove the escape 8 miles from Empire Ford Service and it broke down again. I got in touch with Joshua Gorman in service whom I have been working with directly. After explaining to him I called Ford towing from my Ford App and I was towed back to Ford service and was informed on June 26, 2026 that they were able to look into the vehicle and it now needs a new transmission which will cost me $8,500. It would put the repair cost at $11,488.11. I really could use some help

ODI #11749787

ENGINE — Filed 06/20/2026

car suddenly overheated leaving myself and two children stranded on the interstate. it's a confirmed cylinder 3 coolant intrusion that is a well known documented issue. diagnosed and confirmed by the dealership. I was unaware of this issue, I thought buying a certified pre owned car meant it was in perfect shape, not a ticking time bomb.

ODI #11749606

POWER TRAIN,ENGINE — Filed 07/07/2026

Flywheel cracked. There is a service bulletin on how to fix when there is an issue which to me indicates a known issue.

ODI #11749187

ENGINE — Filed 04/27/1983

The engine block and cylinder head assembly failed due to a manufacturing design flaw that causes engine coolant to intrude into the cylinder bores. This defect was officially reproduced, tested, and confirmed by factory-certified technicians at AutoNation Ford Katy in Katy, Texas. The vehicle is currently parked at my residence and is fully available for inspection upon request. Prior to the failure, the vehicle exhibited a glowing Check Engine Light on the dashboard, low coolant levels, and rough engine idling upon startup, which first appeared immediately prior to the formal dealership diagnosis at 81,085 miles. Coolant intrusion into the combustion chambers causes sudden engine misfires, severe overheating, and white smoke emission. This defect risks a sudden, unpredictable loss of motive power while driving at highway speeds, creating a severe, immediate collision hazard for myself and other motorists on the road.

ODI #11748803

STRUCTURE — Filed 07/02/2026

Rear drivers side door latch suddenly will not latch. No damage noted. Simply closed the door after leaving the house, then tried to close it 8 minutes later and it wont latch.

ODI #11747618

ENGINE — Filed 03/06/2026

Took my car into the dealership with a check engine light at 50k miles. The dealership told me that because it’s a poorly designed engine in the car I would need a full engine block replacement and quoted me $12k. The root cause of this problem is the known coolant intrusion issue referenced in Ford’s customer satisfaction program 21N12. I called ford customer service and the agent told me “bad luck, ford is offering no assistance to you.” To answer the questions specifically: The engine failed. It can’t be safe to drive a car anywhere that has an engine which can fail so suddenly. The problem has been confirmed by the dealer. The manufacturer has confirmed the problem. The only warning was a check engine light about 50 miles before the engine failed.

ODI #11746613

ENGINE — Filed 04/23/2026

Coolant intrusion complete engine failure

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov