2024 Ford Escape Complaints

UNKNOWN OR OTHER — Filed 07/11/2026

I was driving my 2024 Ford Escape approximately at 20-25 mph on the street when the hood flew open, hit, and shattered my windshield. The hood remained against the windshield and I immediately stopped the car and removed the hood from the windshield. I was not injured as a result of this incident. There was no warning or alert that the hood might have been open. Most cars have a hood ajar alert but it appears that in this case the system failed. I subsequently drove the car home and alerted my insurance company and the Bill Brown Ford Dealership. I took the car to the dealership and they inspected the car and stated the safety hood latch was intact. However, prior to the incident, I did not open the hood nor did I release the hood safety latch. There was never a warning light to indicate the hood was ajar. I did filed a police report with the Farmington Hills Police Department. There were no

AIR BAGS — Filed 06/18/2026

The car was in an accident. The curtain bags and the ones in the floor went off. The steering wheel did not.

POWER TRAIN — Filed 03/31/2026

I had problems with the brakes at first (system pressure). Than it was a powertrain failure. Followed by Turbocharger wastegate failure. It affected the vacuum system, brakes, and acceleration ability. Brakes became firm, but not stopping as well when applied. Had extreme loss of power trying to get up to speeds to enter highway & interstate at 60 then 70 mph. Dealership ended up replacing turbo wastegate. Exactly one week after getting it back. All the same happened again. Seeing others complaining of turbo wastegate failure (which is tied into vacuum/ pressure system & does in turn affect vehicle breaking system)

UNKNOWN OR OTHER,ENGINE — Filed 01/08/2026

On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle’s internal HVAC system with toxic ethylene glycol coolant. The vehicle’s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin. The inhalation of these toxic chemical vapors posed an immediate, life-threatening risk to my pregnant wife and myself (a patient with moderate persistent asthma), backed by formal medical warning letters from our OB/GYN and Pulmonologist. When I refused to take delivery of the un-remedied vehicle, a Ford corporate representative mandated that I drive it anyway, stating that if I suffered a respiratory crisis while operating the vehicle, I should simply "call the ambulance". This ultimatum caused an immediate severe hypertensive crisis (160/112 BP), requiring emergency medical transport to CHI Health Immanuel and cardiac evaluation. This represents a critical component failure causing toxic cabin air contamination, compounded by a complete failure of the manufacturer’s remedy. Ford Engineering and Woodhouse Ford Service admitted in writing that they have NO scientific test to verify cabin air safety and NO official technical procedure to decontaminate the internal HVAC housing following this chemical saturation. Ford’s only attempt at a remedy was an external spot clean and a simple filter replacement, leaving toxic residual chemicals inside the blower housing. Ford's directive to operate a chemically contaminated vehicle without any scientific validation of air safety constitutes an extreme, ongoing non-operational safety defect that risks public safety. To protect my family from severe injury, I was forced to abandon the vehicle at a massive financial loss.

UNKNOWN OR OTHER — Filed 04/25/2026

Power lift get kept closing which caused injury to my son. Lift gate if there is obstruction anywhere it should stop and go back up. Well this kept closing hit my son in the head caused severely bruised nose, laceration on his head and a mild concussion.

ELECTRICAL SYSTEM — Filed 04/04/2026

Instrument screen went black. Was unable to power screen back on. Noted screen was hot to touch. After about 5 min screen powered back on by itself.

BACK OVER PREVENTION — Filed 02/07/2026

The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protocol interface module (APIM) software update while receiving assistance from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 35,690.

FORWARD COLLISION AVOIDANCE — Filed 03/28/2026

The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to slow down to 20mph when passing the sign.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 02/25/2026

When I am stopped at a light or stop sign and go to pull into an intersection, halfway into the intersection the vehicle stalls and does not want to move. It has caused me to almost get into several car accidents and thankfully other vehicles have been able to brake before hitting me. It has been scary as I have had my daughter each time in the back seat and a few times it would have been on her side she sits that would have been hit. Myself or a passenger is going to seriously get injured with the vehicle doing this. I took it to the garage and they can find nothing wrong with it as there are no lights on or codes but as soon as I pulled off the lot it happened again and it does it daily.

ELECTRICAL SYSTEM — Filed 03/02/2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.