2015 Ford Expedition Complaints
Consumer complaints filed with NHTSA
164
Total
8
Crashes
6
Fires
6
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 164 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
POWER TRAIN,UNKNOWN OR OTHER — Filed 12/31/1969
I am driving a 2015 Ford Expedition that utilizes the 6R80 transmission. I am actively experiencing the severe, dangerous highway downshifting failure described in Ford's F-150 safety recall. The truck is throwing codes P0705, P0706, and P0707. My car will go into limp-mode and lose acceleration while driving, light up the wrench and stop displaying the gear and idle high and accelerate at half the speed. When I turn my car off, it will not turn back on until the engine has cooled off.
BACK OVER PREVENTION — Filed 03/10/2026
The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the rearview camera displayed the message "Camera Unavailable - Please Contact Dealer" was displayed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained at the residence. A dealer was contacted and asked the contact if another recall letter had been sent. The manufacturer was not notified of the failure. The failure mileage was approximately 159,722.
BACK OVER PREVENTION — Filed 09/04/2025
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the message "Back Up Camera Unavailable - Contact Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 90,000.
POWER TRAIN — Filed 02/06/2026
Issue I’m having with my 2015 Ford expedition Limited, is on multiple occasions when I’m at highway speeds my vehicle downshifts and decelerates. While im driving through the city streets, my vehicle downshifts randomly and does not upshift. On these occasions I’ve had to safely pull over and turn my vehicle off and on. Doing so resolves the problem for about 10 miles, and then back to the same issue.
BACK OVER PREVENTION — Filed 10/15/2025
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
POWER TRAIN,ENGINE — Filed 11/22/2025
Driving at 58 mph with cruise on, using the cruise - button to reduce speed to 50 the vehicle drastically downshifted causing the engine to over-rev and ultimately caused catastrophic engine failure, a blown engine.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 01/19/2026
There is a loud sound coming from behind the glove box when the heater is going. This issue was recalled in 2023 but it has returned.
UNKNOWN OR OTHER — Filed 11/24/2025
When accelerating from a complete stop making a left turn vehicle starting shaking and I could not accelerate. I was not on a safe road to pull out of the roadway. I had to turn the car off and back on again thankfully I was able to safely get the car home but this happened with no warning at all. This could have easily ended in an accident.
BACK OVER PREVENTION — Filed 08/30/2025
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while in reverse(R), the camera displayed a black screen with a message "Camera Unavailable - Contact Dealer", and the vehicle hit an elderly woman's shopping cart. There were no injuries. The vehicle was taken to a dealer, and the contact was informed that the parts were not yet available. The contact stated that while in reverse(R), the camera displayed a black screen with the message "Camera Unavailable - Contact Dealer", and the vehicle almost struck a toddler walking with his parents behind the vehicle. The vehicle was taken to the same dealer however, parts were still not available. The manufacturer was notified of the failure. The failure mileage was 115,000.
ELECTRICAL SYSTEM,BACK OVER PREVENTION — Filed 06/04/2024
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle, especially during hot weather. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the contact stated that while the vehicle was stopped at a traffic light or stop sign, the running boards moved independently. Occasionally, while exiting the vehicle, the running boards opened halfway. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 124,000.
BACK OVER PREVENTION — Filed 01/28/2025
The contact owns a 2015 Ford Expedition. The contact stated that the rearview camera image was distorted while reversing. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The local dealer was contacted, and an appointment was scheduled for the recall repair; however, the dealer later informed the contact that the part was not yet available to do the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.
UNKNOWN OR OTHER — Filed 08/19/2024
I had parked the vehicle in grocery store lot. I had been shopping for 20-30 minutes when I was called to the service desk and was told to go to the parking lot. My car had rolled back across the parking lot aisle and had hit another vehicle. I verified that the car was in park. No one was in the vehicle at the time. It just slipped out of park and rolled. I called Ford Motor Company and they are not going to do anything about it, even though this is a documented problem they have had, just not on my particular year and model combination. They are the ones who suggested I file this report.
ELECTRICAL SYSTEM — Filed 07/28/2023
Smelled smoke, then a small amount of dark smoke was noted to be coming from A/C vents I pulled over & turned off car The smoke stopped. I exited the car & called my husband. I opened the car hood to inspect. There was nothing suspicious. No source of the smell or smoke was identified. I re-entered the car, turned on the engine, and lots of dark smoke exuded from of A/C Vents & the engine. I turned off the engine, left the car & moved away. I called 911. A passer by went into the Post office, returned with a fire extinguisher & sprayed the engine. This seemed to temporize things for a very short time. while on the phone with 911 the car fire started and rather quickly the car became nearly totally engulfed in flames. Then the Police arrived first, followed by the Fire engine. Essentially, "everything that could burn did" (except the gas tank). Known recall (manufacturer #22S56, NHTSA #22V648
AIR BAGS — Filed 10/06/2023
The contact owns a 2015 Ford Expedition. The contact stated that while driving at approximately 60 - 65 MPH, another vehicle struck the contact's front driver's side, causing the contact's vehicle to spin. The vehicle then crashed into the side embankment wall. The air bags did not deploy. The impact caused the contact's chest to hit the steering wheel. The contact suffered a fractured sternum as well as neck and shoulder injuries. The contact's passenger suffered bruising on her neck, shoulder, and chest. The contact and her passenger were transported by ambulance to the hospital. A police report was filed. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 56,300.
UNKNOWN OR OTHER — Filed 03/26/2021
While driving the car on a busy street in Austin, Texas, the air conditioner stopped working. The driver and passenger (vehicle owners) noticed a burning smell. The driver pulled over and turned off the engine. Upon opening the hood, smoke was observed coming from the front passenger floorboard area. Melting hot plastic was observed dripping from under the dash. Flames were observed coming from the floorboard carpet. The driver received second degree burns to his fingertips on his right hand while inspecting the vehicle. The fire was extinguished and the car was towed to Maxwell Ford in Austin, Texas for repair. Ford Motor Company was notified of the incident. The cause of the fire is believed to be related to the air conditioner blower motor, but the cause is still unknown. The car has received routine maintenance and servicing from Ford.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 05/05/2020
MY CAR WAS LEFT IN PARK WITH THE ENGINE RUNNING AND AC ON FOR 30 MIN DUE TO HAVING GROCERIES IN THE CAR. MY CAR CAUGHT FIRE AND COMPLETELY BURNED UP. THERE WAS NOTHING FLAMMABLE IN MY CAR OTHER THAN THE 1/4 TANK OF GAS I HAD LEFT. FIRE CHIEF SAID THE FIRE APPEARED TO START IN THE ENGINE. THE VEHICLE WAS PARKED IN A DRIVEWAY. *TR
ENGINE — Filed 06/04/2019
TL* THE CONTACT OWNED A 2015 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND HIS WIFE NOTICED SMOKE WAS COMING FROM BETWEEN THE WINDSHIELD AND THE HOOD. THE VEHICLE BURST INTO FLAMES AND BURNED TO THE FRAME. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CONTACT STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE AND CALLED COOK COUNTY FORD DEALER, (LOCATED AT 1000 S HUTCHINSON AVE, ADEL, GA 31620, (229) 896-7411) TO GET INSURANCE INFORMATION. THE VEHICLE WAS NOT TAKEN TO A DEALER AS IT WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
POWER TRAIN — Filed 04/27/2019
VEHICLE WAS PUT IN PARK. AFTER ABOUT 15 MINUTES THE VEHICLE ROLLED INTO A HOME WHILE STILL IN PARK.
ELECTRICAL SYSTEM,ENGINE — Filed 10/20/2018
TL* THE CONTACT OWNED A 2015 FORD EXPEDITION. AFTER PARKING AND EXITING THE VEHICLE, A FIRE STARTED UNDER THE HOOD NEAR THE ENGINE COMPARTMENT. THE FIRE SPREAD TO THE FRONT WINDSHIELD. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES, BUT HAD NOT DETERMINED WHAT HAD CAUSED THE FIRE. THE POLICE DEPARTMENT TOWED THE VEHICLE TO A YARD AND THEN THE INSURANCE COMPANY TOWED THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. LANDERS FORD (19501 I-30, BENTON, AR 72015, 1-(501) 315-4700) WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT CALLED THE MANUFACTURER ON NOVEMBER 2, 2018 AND WAS INFORMED THAT THEIR OFFICE OF COUNCIL WOULD RESPOND BACK WITHIN FIFTEEN BUSINESS DAYS TO INVESTIGATE THE CAUSE OF THE FIRE. THE CONTACT WAS WAITING ON THEIR RESPONSE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TT*JB
POWER TRAIN — Filed 07/23/2018
TL* THE CONTACT OWNS A 2015 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE REVERSED OUT OF THE PARKING LOT AND DOWN A HILL. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP ONCE IT STRUCK A BUILDING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,096. *TT
AIR BAGS — Filed 04/27/2018
VEHICLE WAS INVOLVED IN AN ACCIDENT ON A HIGHWAY. HEAVY FRONT END DAMAGE. NO DEPLOYMENT OF AIRBAGS. WAS ADVISED ON THIS MODEL AIRBAGS SENSORS WERE PLACED LOWER THAN ON CURRENT MODELS. I AM CONCERNED THAT THEY DID NOT DEPLOY.
AIR BAGS,STRUCTURE — Filed 07/16/2017
TAKATA RECALL AIR BAGS DID NOT DEPLOY SEVERE FRONT END COLLISION TOTALED
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER — Filed 09/28/2016
I WAS INVOLVED IN A MAJOR FRONT END COLLISION YESTERDAY THAT IS MOST LIKELY RESULTING IN TOTALING MY BRAND NEW CAR. MY ENTIRE FRONT END IS DEMOLISHED AND FRAME WAS DEFINITELY EFFECTED AS CAR DOORS COULDN'T EVEN BE OPENED. WITH ALL THAT SAID MY AIR BAGS DIDN'T DEPLOY, THE SAFETY FEATURE THAT IS SUPPOSED TO PROTECT MY FAMILY AND I GOD FORBID WE GET IN AN ACCIDENT WHICH WE DID AND I WANT TO KNOW WHY! I CONTACTED FORD LAST NIGHT AND THEY REFERRED MY TO MY DEALERSHIP AND WHEN I CALLED MY DEALERSHIP THEY TOLD ME THEY DON'T MAKE THE CARS! I JUST WANT ANSWERS.
AIR BAGS,VEHICLE SPEED CONTROL — Filed 02/13/2016
TL* THE CONTACT RENTED A 2015 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED THROUGH A TELEPHONE POLE AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT SMOKE ENTERED THE VEHICLE AFTER THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
SEATS — Filed 03/25/2015
FRONT SEAT BACK COOLING SYSTEM (TED) IS MALFUNCTIONING. WHEN SEAT COOLING IS SELECTED, AFTER 30 MINUETS, THE BACK OF THE FRONT SEATS REACH EXTREME TEMPERATURES, RESULTING IN BURNING EVERYONE THAT TOUCHES THE BACK OF THE FRONT SEATS. I'VE MEASURE THE TEMPERATURES, AT THE TOP OF THE MAP POCKET, AT OVER 115 DEGREES, WHEN AMBIENT TEMPERATURES WERE AT 75 DEGREES. WHEN AMBIENT TEMPERATURES RISE ABOVE 90 DEGREES, THE FRONT SEAT BACK TEMPERATURE CAN REACH UP TO 150 DEGREES OR MORE! PLEASE REFERENCE F150 OWNERS COMMENTS AND THERMAL PICTURES PROVING THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED ASAP, AT THE WEB ADDRESS: HTTP://WWW.F150FORUM.COM/F118/COOLIN...OPERLY-304154/
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov