2017 Ford Expedition Complaints

AIR BAGS,SEAT BELTS — Filed 04/24/2026

I was in a head on collision and my airbags did not deploy. Also when I looked at my seat belt after the crash it was fully extended out and did not retract.

ELECTRICAL SYSTEM — Filed 06/27/2025

Rear blower motor caught on fire, causing smoke to cover the inside of the vehicle. Part had to then be removed from the car. Melted plastic around the inside of the fan and motor. Also we have replaced the blower motive in the front of the vehicle that was under recall and it has continued to let's burn wires underneath the dash whete it plugs in so i dont believe the blower motor in front was the issue!

SERVICE BRAKES, HYDRAULIC — Filed 02/04/2025

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, a deer crossed the road. The brake pedal was depressed down to the floorboard; the brake pedal felt soft. The contact was unsure whether there was a warning light illuminated. The vehicle came to a stop after a short distance. The driver’s and passenger’s side air bags did not deploy. The contact was not injured. No police report was filed. The contact drove the vehicle to the residence. The insurance company was notified. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM,VISIBILITY — Filed 07/15/2025

The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The contact stated that medical attention was not needed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline for assistance. The approximate failure mileage was 91,500.

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY — Filed 02/11/2022

The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report was not filed. The contact also stated that the failure had occurred three years ago. The contact then received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC) in 2025. The contact stated that on another occasion, the climate control front blower failed to function as intended. The contact stated the A/C was inoperable. The dealer picked up the vehicle, and the repairs were pending. The contact stated that recently, water had leaked into the front cabin of the vehicle from an unknown location and damaged the wires for the blower. The manufacturer was made aware of the failure but provided no assistance. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The failure mileage was approximately 70,000.

AIR BAGS — Filed 01/30/2024

I was in a motor vehicle accident where someone pulled out of a parking lot in front of me. I was doing about 45 at the time(which is the speed limit) on that road. I seen it coming but all I could do was try to veer right in order not to hit her door head on. Ours cars are totaled. My air bag never deployed out of the steering wheel however er I did see dust or smoke. This caused me to have chest pain and shoulder and neck pain. Which I am seeking doctors at this time.

STEERING — Filed 12/21/2023

Vehicle lost power steering as it was parking. A message flashed on screen. Throttle surged. Hit a car on left. In an attempt to avoid the car on left, vehicle lunged to the right and hit a second vehicle. -Steering failed. -Two other vehicles were impacted. Steering pulled drivers had and damaged her thumb. Will require surgery. -Body shop confirmed that steering is still not functional after being towed. -Vehicle has not been inspected yet. -Some warning message flashed during the incident but was not visible after.

AIR BAGS,SEAT BELTS,STRUCTURE — Filed 07/30/2023

July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.

UNKNOWN OR OTHER — Filed 07/20/2023

This incident happened on July 20, 2023. I was driving to my house when I notice that there was smoke coming out of the glove compartment of my 2017 Expedition EL. I immediately stopped at the median and opened the hood to make sure there was no fire. After that, I walked to the passenger door and when I open the door I noticed a lot more smoke coming from under the glove compartment. I open the glove compartment and notice that there was fire coming from the blower motor and on the wires around it. At this very moment, I find this issue a friend of mine happened to drive by and stopped to ask me if I needed help. He saw what was happening and provided me with 2 bottles of water. We removed the glove compartment and try to put some water toward the fire but it was too late. The fire had spread throughout the dash and subsequently, the entire vehicle was lost. I didn't have time to remove any personal items from the vehicle since the fire spread really fast and also was making a wising sound, believe to be the airbags when they deployed. Even though we have insurance I don't think it is fair for the manufacturer to clean their hand on issues like this, we lost a vehicle and they should find a way to replace it.

ELECTRICAL SYSTEM — Filed 05/15/2023

Blower resistor and pigtail are burning.

POWER TRAIN — Filed 05/15/2023

On May 15, 2023, our 2017 Ford Expedition rolled while in Park and unattended. It had been parked for approx. 2-1/2 hours before rolling down our inclined driveway. It collided with our granite mailbox post, snapping it off. Thankfully, no one was hurt, however, the vehicle suffered significant damage.

ELECTRICAL SYSTEM — Filed 07/16/2022

While driving out of parking lot during a very warm day (100 degrees), A/C blower was on high as normal: 1. A/C blower suddenly stopped working. 2. A smell of something burning became evident inside car 3. Suddenly smoke started coming out of passenger side defroster and A/C vent 4. After passenger exited vehicle, I went to look under passenger glove compartment and discovered a small fire under dash. Tried to douse flames with water bottles, but with no effect. 5. Opened glove compartment box and flames came out of opening immediately. 6. Witnessed a small size soup can and melting plastic fall on passenger floor of dripping fire 7. Fire spread suddenly up into dash and windshield and then cabin 8. Called 911 and fire department arrived within 3-4 minutes. 9. Fire became an inferno and car burnt to the ground

AIR BAGS,SEAT BELTS — Filed 01/24/2022

I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again

ELECTRICAL SYSTEM,EQUIPMENT — Filed 08/21/2021

Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed to the dealership where it has been for the past week. As of yesterday, according to the dealer, the source of the fire is thought to be a short circuit in the HVAC motor blower. The insurance is awaiting the fire report at this point.

SERVICE BRAKES — Filed 08/26/2021

Brake failed in parking lot and vehicle crashed into another car. A low brake fluid light came on and very shortly (1 minute) after the brake failed completed. Vehicle was serviced at dealer two months ago. Contacted Ford corporate and Ford dealer. Ford corporate said there is nothing they can do. Ford dealer unresponsive. This is a major safety issue. I have never heard of real issues with complete brake failure on a newer car. Very dangerous.

TIRES — Filed 04/22/2021

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION EQUIPPED WITH COOPER TIRES, TIRE LINE: EVOLUTION H/T, TIRE SIZE: 275/65/R18, DOT NUMBER(S): UTYJ1J94120, UTYJ1J93720, UTYJ1J93320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES). DISCOUNT TIRE (7920 W BELL RD, GLENDALE, AZ 85308) WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT'S WIFE WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIR BAGS,SEATS — Filed 02/14/2021

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB

EQUIPMENT — Filed 10/02/2020

ELECTRICAL FIRE UNDER THE GLOVE BOX. CAR WAS DESTROYED

UNKNOWN OR OTHER — Filed 05/27/2020

AUTOMATIC RUNNING BOARDS CAME DOWN WHEN DOOR OPEN, AS USUAL. THEY THEN WENT RIGHT BACK UP AND PINNED MY DOGS FRONT PAWS, LEGS BETWEEN RUNNING BOARD AND CAR FRAME. VEHICLE WAS STATIONARY, IN MY DRIVEWAY. I HAD TO PULL MY DOGS PAWS/LEGS OUT PHYSICALLY. OBVIOUSLY PAINFUL. ON THE RING VIDEO THAT CAPTURED THIS YOU CAN HEAR MY DOG WHINING AND STRUGGLING. I WAS TOLD THEY SEE THIS CONSISTENTLY AND THE MANUAL STATES OWNER IS RESPONSIBLE. THIS MALFUNCTION IS DANGEROUS AND CASED INJURY, YET IT IS SEEN CONSISTENTLY PER AUTO SERVICE TECH AT DEALERSHIP. WHAT IF IT HAD BEEN MY 88 YEAR OLD MOTHER? THIS COULD VERY WELL LEAD TO HER DEATH AT HER AGE, HAD SHE BEEN THE ONE INJURED. NEVER MADE AWARE OF ISSUE AT TIME OF SALE. I BELIEVE THIS MALFUNCTION IS DANGEROUS. AND TO BE TOLD THEY SEE THIS CONSISTENTLY, WHY IS NOT MADE A MORE IMPORTANT ISSUE? IN THIS CASE THE INJURY WAS TO AN ANIMAL. IT COULD HAVE BEEN A CHILD OR AS STATED, MY 88 YEAR OLD MOTHER. THE UNDERCARRIAGE IS CLEANED EVERY TIME IT IS WASHED. *TR

VEHICLE SPEED CONTROL — Filed 05/08/2020

SITTING AT DRIVE UP ATM VEHICLE IN PARK ENGINE RUNNING, AFTER BUSINESS TRANSACTION PLACED RIGHT FOOT ON BRAKE AND MOVED VEHICLE FROM PARK TO DRIVE AND INSTANT INDEPENDENT FULL ACCELERATION OCCURRED. BRAKES HAD NO EFFECT IN SLOWING VEHICLE. APPROXIMATELY EIGHT SECONDS LATER CRASHED INTO VEHICLE ON BUSY HIGHWAY MY VEHICLE FRONT END TOTALED. STEERING COLUMN COLLAPSED, STEERING WHEEL BENT, LEFT AREA OF FIREWALL PUSHED IN.. NO AIRBAGS DEPLOYED.. PUT SEAT AND SHOULDER BELTS KEPT INJURES TO MINOR CONTUSIONS AND BRUISES. *BF*TR*JB

AIR BAGS — Filed 01/27/2020

FRONTAL CRASH WITH CONSIDERABLE DAMAGE TO THE VEHICLE. APPEARS AIR BAGS ATTEMPTED TO DEPLOY AS CAB FILLED WITH GAS AT IMPACT, AND DEPLOYMENT SITES APPEAR DAMAGED (MELTED, BURNED, ETC), BUT NO BAG DEPLOYMENT. THIS WAS THE RESULT OF VEHICLE 1 CROSSING PATH OF 2 WHILE BOTH TRAVELING IN THE SAME DIRECTION AT 65+ MPH ON I-285 IN ATLANTA,GA, UNTIL DRIVER 1 FELL ASLEEP FAILING TO MAINTAIN THEIR LANE CROSSING IN FRONT OF AND IMPACTING VEHICLE 2.

STEERING,WHEELS,SERVICE BRAKES — Filed 01/03/2020

EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON ITS OWN WAS A SAFETY FEATURE. AS I PULLED TO THE SIDE OF AN UNPAVED CITY ROAD, I HAD MY FOOT ON THE BRAKE BUT NOT IN THE PARKING GEAR. THE CAR WAS STATIONARY AS MY SISTER EXITED THE CAR AND TO INSPECT THE TIRES. THE RIGHT REAR PASSENGER TIRE WAS FULLY DEFLATED. MY TWO DAUGHTERS WERE ABOUT TO GET OUT OF THE CAR SO HAD UNFASTENED THEIR SEATBELTS. THIS IS WHEN THE CAR MADE A QUICK SUDDEN JERK FORWARD, I PRESSED MY FOOT ON BRAKE TO MAKE SURE THE CAR WAS AT A COMPLETE STOP AND THAT WAS WHEN IT FELT LIKE A FORCE HAD PUSHED THE CAR TO TOP SPEED, AN SUDDEN UNINTENDED AND FORCEFUL ACCELERATION. I ATTEMPTED TO BRAKE BUT I HAD NO CONTROL. I WAS TRYING TO AVOID HITTING THE POLE, BUT ALSO HAD NO CONTROL OVER THE STEERING WHEEL. THE CAR COLLIDED WITH A WATER VALVE/POLE AND CHAIN LINK FENCE AT TOP SPEED.

AIR BAGS — Filed 11/23/2019

I HIT A DEER GOING 65 MPH AND THE AIRBAGS DID NOT DEPLOY.

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 09/08/2019

09-10-19 MY 2017 FORD EXPEDITION HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING DOWN THE ROAD. THE DASHBOARD LIGHTS GO BLACK AND ALL POWER IS LOST, ENGINE, POWER STEERING ETC. I HAD THE VEHICLE TOWED TO THE DEALER ON 09-08-19. WHILE IT WAS BEING TOWED, THE ENGINE COMPARTMENT CAUGHT ON FIRE AND THE TOW TRUCK DRIVER HAD TO PUT OUT THE FIRE WITH AN EXTINGUISHER. FORTUNATELY, I DECIDED TO HAVE THE VEHICLE TOWED AS THIS ENTIRE EXPERIENCE IS A LIFE SAFETY MATTER.

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE — Filed 02/22/2019

MY HUSBAND HAD A CAR ACCIDENT ON 2/22/2019 WITH A DODGE TAM. THE RAM HIT MY HUSBANDS EXPEDITION AND NON OF THE AIRBAGS DEPLOYED. THE ACCIDENT HAPPENED AT ABOUT 40 MPH WHILE MY HUSBAND WAS SITTING AT A TURN SITE. THE OTHER DRIVER WAS DRIVING TOWARDS MY HUSBAND AND HIT HIM WITH HIS TRUCK. MY HUSBAND ESTIMATES THE OTHER DRIVER WAS GOING ABOUT 40 MPH. THE OTHER DRIVER SMASHED INTO MY HUSBAND AS HE WAS IDLE WAITING TO TURN. MY KIDS ARE HURT AND MY HUSBAND IS HURT AS WELL. THE AIRBAGS DID NOT DEPLOY AT ALL!