2023 Ford Expedition Complaints

POWER TRAIN — Filed 07/03/2026

Driving on highway, tried to accelerate, the car was acting like it was in neutral and would not accelerate. Checked to ensure I was not. the car began decelerating and I started to pull over. As I entered the brake down lane - the car automatically switched to park jarring the car to a stop. The dashboard provided the following fault "shift system fault service required" Tried shifting to drive, neutral, reverse and each time it would shift back to park and give me the warning. Had to have the car towed. The dealership is very vague on the root cause of the issue saying i need a new transmission. I specifically asked if the root cause was the CDF drum issue but they will tell me why the failure happened. Still waiting for my car to be repaired.

ELECTRICAL SYSTEM — Filed 06/10/2026

The contact owns a 2023 Ford Expedition. The contact stated that while parked and turned off, the vehicle suddenly started independently. The contact turned off the vehicle manually. The contact stated that the failure occurred twice. The dealer was contacted, and an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,080.

STRUCTURE — Filed 07/06/2026

The contact owns a 2023 Ford Expedition. The contact received notification of NTHSA Campaign Number 26V368000 (Structure); however, the part needed for the recall repair was not yet available. The contact stated that while reaching to pick up a debit card, the center console cup holder chrome plating, which had peeled off and stood upright, sliced the contact's pinky finger on her right hand. The deep gash required medical attention. No further information was available. The contact associated the injury with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed that the medical expenses would be covered. The failure mileage was approximately 90,691.

SERVICE BRAKES — Filed 03/20/2026

While driving the ABS system failure warning along with 2 other system warnings come on and brakes fall to the floor. My Ford expedition is experiencing the same catastrophic electronic brake booster failure as recall 25S77. The dealer updated the software and the problem continued. Its back at the dealership after happening an additional 4 time and I'm being told it $2500 to replace the electronic brake booster. My VIN is not on the recall but in experiencing the exact life-threatening system failure.

UNKNOWN OR OTHER — Filed 06/10/2026

On June 10, 2026, I attempted to enter my vehicle through the driver's door. The power running board was set to the "Automatic" position but failed to deploy when the driver's door was opened. I stepped toward the vehicle expecting the running board to be extended, as it normally would be, but it was not. As a result, I lost my footing and fell. The fall caused a nondisplaced fracture of my left ring finger, which required evaluation at an urgent care facility, X-rays, treatment by a hand specialist, and immobilization in a custom splint. Surgery was considered due to concern for possible rotational deformity of the finger. The running board never deployed during the incident. There were no warning lights, warning messages, or other indications that the running board would not operate. To my knowledge, the problem had not occurred previously. The vehicle has not yet been inspected by the manufacturer or dealer to determine the cause of the running board failure. The running board system is available for inspection upon request. I am submitting this report because the unexpected failure of the automatic running board created a fall hazard that resulted in a documented injury. I am concerned that a similar failure could cause more serious injuries to other drivers or passengers, particularly children, older adults, or anyone with mobility limitations.

UNKNOWN OR OTHER — Filed 06/08/2026

Component/System Malfunction & Availability: The vehicle's Air Conditioning (A/C) system failed completely. The primary component that failed is the REAR A/C compressor/evaporator core. The vehicle and its NEW and REPLACED components are available for inspection upon request. The original damaged components are with the dealership. ​Safety Risk: The sudden and total loss of climate control occurred during extreme weather conditions. This caused an immediate and rapid rise in cabin temperature to unsafe levels, posing a severe risk of heat exhaustion, dehydration, and heatstroke, particularly for vulnerable passengers. Furthermore, the loss of the A/C system compromised the vehicle's ability to clear window fogging and condensation, rapidly reducing visibility and creating an immediate crash hazard. ​Diagnosis & Inspection Status: The issue has been reproduced and officially confirmed by an authorized dealer/independent service center. However, the vehicle and the failed components have not yet been inspected by the manufacturer, police, or insurance representatives. ​Prior Symptoms & Warning Signs: There were no warning lamps, error messages, or diagnostic trouble codes displayed on the dashboard prior to the failure. UNKNOWN exactly when the internal component degradation began, but the total failure occurred suddenly without prior symptoms.

UNKNOWN OR OTHER — Filed 03/15/2026

The chrome in the middle console of my vehicle was peeling and cut my finger

STRUCTURE — Filed 05/24/2026

I was driving on the freeway at a high rate of speed (65-70mph) and a piece of my roof rack broke off my car and flew off into the road. This could have hit a car behind us or harmed a person inside the car. Nothing hit my car to cause it to come off. I showed it to the dealer and they claimed that pieces of cars don't just fall off for no reason. They said they would file a claim for it to be covered under warranty. There was no warning prior to this happening.

ENGINE — Filed 05/16/2026

On May 16, 2026, my 2023 Ford Expedition with 6,197 miles caught fire while I was driving home from work. I smelled smoke inside the cabin, and within moments smoke began coming through the air vents. I pulled over and exited the vehicle. When I got out, I saw the engine compartment was on fire and heavy smoke was coming from under the hood. As I moved away from the vehicle, there were multiple loud pops and bangs coming from the engine area. Police and fire crews responded and extinguished the fire, but the vehicle is a total loss. This was a nearly new vehicle with very low mileage. I believe this was caused by a manufacturing defect. Ford previously settled a class‑action lawsuit involving 2021 Expeditions with engine fire issues, which suggests this problem has not been fully resolved. I am reporting this incident because it is a serious safety hazard and could have resulted in injury or death.

ELECTRICAL SYSTEM — Filed 09/20/2025

HOOD COWLING COMING BREAKING SEAL CAUSING BATTERY JUNCTION BOX TO GET WATER IN AND SHORT-OUT JUCTION BOX AND NOT ALLOWING THE CAR NOT TO START.