2017 Ford Mustang Complaints

STRUCTURE — Filed 09/25/2026

I have experienced a concerning issue twice while driving. On both occasions, I was traveling at approximately 72 mph with all doors closed and locked when the vehicle indicated that the passenger door was ajar. Although the door did not fully open, it appears that the latch may not have remained securely engaged. My concern is that if I have a passenger in the vehicle and this occurs again, it could create a serious safety risk. I would like to know what may be causing this issue and what can be done to correct it. Could this be related to a defective door latch, sensor, or another component?

BACK OVER PREVENTION — Filed 06/12/2023

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reoccurred. The contact purchased and replaced the third brake light three times; however, the failure reoccurred. The dealer was made aware of the failure, and the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

ELECTRICAL SYSTEM,SEATS — Filed 07/23/2026

Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.

ELECTRICAL SYSTEM — Filed 07/20/2026

The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

ELECTRICAL SYSTEM — Filed 07/13/2026

Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....

STRUCTURE — Filed 07/09/2026

Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.

ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 04/24/2025

Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available for inspection.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE — Filed 09/30/2023

Was in the car during a very slow, around 5mph front end collision. The knee airbag went off at low speed. I. Exited the vehicle to look at damage and then I sat back in the driver seat. Upon sitting back in the driver seat I noticed the smoke that had cleared from the airbag had started to build back up and became more dense. I had my feet outside the door while sitting in the driver seat and when I when I looked around I noticed a fire getting larger and larger from the pillar to my left, between the rear seat and the front driver seat. I didn’t have anything to put it out so I tried to blow it out and it was getting larger and larger melting more of the plastic up the pillar. I ripped off a work shirt I had and was able to smother the fire with it. Had I not been able to smother it this fire would have engulfed the whole vehicle. After observing the damage the wiring harness had shorted out and burnt/ caught on fire that goes from the front of the vehicle to the back.there was no prior damage to the vehicle and no damage to the car other than the front end collision during the accident.

ENGINE — Filed 01/01/2021

Car leaking Freon for years causing black mold throughout the car and directly in my face for years. It’s otorless but does smell musky like black mold the technician said. Repair shop stated Freon leak but can’t locate it resulting in me losing my job from being too sick to work from black mold overgrowth in my body from this car. My son and I have brain fog, digestion issues, clumsy, sinus and throat always has mucus, fatigue and overall feeling of being unwell. This has caused my now 4 year old son and I to be in and out of the hospital for about 2 years but the last year was really bad. Ford is not acknowledging this is a problem however I found a TSB listed online. Please help me get this car fixed or help me get out of this car as it is killing us resulting in poor quality of life and life long health issues that affect our lives every day. NHTSA ID Number: 10144920 Manufacturer Communication Number: TSB 18-2256

ELECTRICAL SYSTEM,VISIBILITY/WIPER,VISIBILITY — Filed 04/11/2023

The 2015-17 all have the same issue with the ac system as a whole, it is very faulty and not safe. This is due to a manufacturing defect. The ac constantly blows hot air even when on cold and only on to the windshield which causes visibility issues which could be fatal for me or anyone on the road. I went to ford yesterday to ask about the issue which I was told “we only have one person today that can look at it” and was later told that he wouldn’t take a look, without any reasoning. I had to go to a different company to get my car diagnosed. As I stated before this is a occurring issue with the year make and model of my vehicle.

AIR BAGS — Filed 07/01/2022

The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 20 MPH and making a left turn the contact crashed into a vehicle going straight through the intersection. The contact's entire front end crashed into the other vehicle's driver-side front fender by the driver's front wheel. The contact's vehicle spun 180 degrees and the air bags deployed, however, the bags ignited and set the contact's clothes on fire. The vehicle stopped in the roadway. The contact exited and the police arrived on the scene and filed a report. The contact was offered medical attention but instead was taken to the ER by her mother. The contact suffered second-degree burns on her left forearm and elbow, additional burns left side of the abdomen and both shins, also a large cut on her left shin. The contact's only passenger had bruises on his right hip, and no burns or lacerations. The passenger refused medical attention on scene and also did not follow up for medical attention. The vehicle was taken to an impound lot. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.

LATCHES/LOCKS/LINKAGES — Filed 05/16/2020

The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.

UNKNOWN OR OTHER — Filed 05/27/2021

2017 ecoboost mustang , 31k miles, 17 yr old daughter pulls out of neighborhood going to high school! 1/4 of a mile (4 houses) down she hears a loud boom then car bursts into flames under the hood near firewall or windshield wiper arms. Cause is coolant leaking into the cylinders, which in turn caused the misfires, and engine to catch on fire. Ford has been aware of this issue since 2016.

POWER TRAIN — Filed 03/31/2021

HELLO! FORD SHELBY GT 350'S HAVE A FATAL ENGINE FLAW THAT WILL LEAD TO THE DEATH OF MANY OWNERS. THERE IS A KNOWN ISSUE WHERE THE OIL FILTER SIMPLY FALLS OFF THE ENGINE BECAUSE THE ENGINE IS PRONE TO A TON OF VIBRATION. AS A RESULT, OIL IS SPILLED EVERYWHERE AND CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE DUE TO OIL HITTING THE TIRES. THIS HAS HAPPENED TO ME TWICE NOW, THANKFULLY THE FIRST TIME I NOTICED IT WHILE IN THE GARAGE AND THUS THERE WAS NO RISK WHILE DRIVING. HOWEVER THE SECOND TIME, WHICH OCCURRED LAST NIGHT, WAS WHILE I WAS ON A WINDY MOUNTAIN ROAD. I AM LUCKY TO BE ALIVE RIGHT NOW TO WRITE NHTSA THIS LETTER. RIGHT BEFORE THE CAR COMPLETELY LOST OIL PRESSURE, DUE TO THE FILTER FALLING OFF, I NOTICED THAT THE HANDLING WAS OFF, ALMOST AS IF THE CAR HAD A LOW/FLAT TIRE. THANKFULLY I WAS GOING WELL UNDER THE RATED SPEED LIMIT AFTER I NOTICED THIS OR ELSE I WOULD HAVE LOST CONTROL OF THE CAR AND LIKELY WOULD HAVE GONE OFF THE SIDE OF THE MOUNTAIN. PLEASE INVESTIGATE THIS. THERE ARE NUMEROUS CASES ONLINE WHERE OTHER OWNERS HAVE THE SAME ISSUE WITH THE FILTERS FALLING OFF DUE TO VIBRATION ISSUES. MY CARS OIL CHANGE HAS ALWAYS BEEN DONE BY THE DEALERSHIP (TWO DIFFERENT FORD ONES JUST TO ENSURE THIS ISN'T A CASE OF A BAD TECHNICIAN). THERE HAVE BEEN CASES WHERE PEOPLE ARE ON THE RACE TRACK WITH THESE VEHICLES AND THE SAME ISSUE HAPPENS. IT WILL SAVE MANY PEOPLE'S LIVES IF THESE VEHICLES ARE RECALLED.

AIR BAGS,STRUCTURE — Filed 01/27/2021

I WAS DRIVING APPROXIMATELY 40-45 MPH AND T- BONED ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. I SLAMMED ON THE BRAKES, AND SLOWED OUR SPEED DOWN AS MUCH AS POSSIBLE. THE DRIVER SIDE AIRBAG KNEE AIRBAG DEPLOYED. THE PASSENGER SIDE ATTEMPTED TO DEPLOY BUT DIDN'T.

AIR BAGS — Filed 09/20/2020

TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH ONTO A RAMP, ANOTHER VEHICLE SWERVED INTO HER LANE AND HIT THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED SHE LOST CONTROL OF THE VEHICLE AND HIT THE RAMP. THE DRIVER BECAME UNCONSCIOUS AND THE THREE OTHER PASSENGERS IN THE VEHICLE MANAGED TO GET HER OUR THE VEHICLE. THE CONTACT STATED THE DRIVER SIDE DOOR AIR BAG DEPLOYED. HOWEVER, NO OTHER AIR BAGS DEPLOYED.THE CONTACT STATED HER NECK WAS FRACTURED AND SHE WAS BRUISED BADLY. THE OTHER PEOPLE IN THE VEHICLE DID NOT HAVE ANY INJURIES. THE POLICE CAME TO THE SCENE AND A REPORT WAS TAKEN. THE CONTACT HAD THE VEHICLE TOWED TO AN TOWING LOT AND WAS DEEMED AN TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

SUSPENSION — Filed 12/09/2019

SUSPENSION MAKE A NOISE

ENGINE — Filed 06/30/2019

2017 FORD MUSTANG GT PREMIUM WITH LESS THAN 20K MILES WHILE DRIVING STALLED AND ENGINE CAUGHT FIRE. NO PRIOR WARNINGS, SMELLS OR LEAKS ON THE GARAGE FLOOR. I HAVE THE FIRE REPORT AND ALL OTHER DOCUMENTS BUT COULDN'T GET THEM TO UPLOAD.

AIR BAGS — Filed 10/30/2018

TL* THE CONTACT OWNED A 2017 FORD MUSTANG. WHILE THE CONTACT'S SON WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S STEERING WHEEL AIR BAG. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY A FRIEND FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT BY THE POLICE. THE VEHICLE WAS CURRENTLY AT THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039, (678) 384-4242). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 9,067. *DT*JB

AIR BAGS — Filed 09/18/2018

I HAVE BEEN IN 3 DIFFERENT ACCIDENTS AND NOT ONCE HAS MY AIRBAG DEPLOYED, ONE ACCIDENT DID OVER $10000 WORTH OF DAMAGE TO THE CAR AND I WAS INJURED BUT NO AIRBAG WAS INFLATED. THE WORST ONE WAS ON THE HIGHWAY WHERE A CROSSED 4 LANES OF TRAFFIC DUE TO A STEERING ISSUE AND RAN INTO THE CEMENT DIVIDER, NO AIRBAG GOING 60, THERE WERE INJURIES TO DRIVER-MYSELF

AIR BAGS — Filed 02/22/2018

TL* THE CONTACT OWNS A 2017 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE NECK AND SHOULDERS IN THE FORM OF STIFFNESS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

VEHICLE SPEED CONTROL — Filed 12/13/2017

WE PURCHASED OUR NEW MUSTANG FROM HASTING'S FORD IN GREENVILLE, NC IN NOV 2017 FOR MY WIFE'S BIRTHDAY. THIS WAS OUR FOURTH MUSTANG AND WE REALLY LOVED THE MUSTANG UNTIL THIS PURCHASE. ON DEC 13TH 2017 MY WIFE WAS DRIVING IN A 20 MPH ZONE AND MADE A RIGHT TURN AT ALMOST A STOP AND THE ACCELERATOR SUDDENLY SPED UP ON ITS OWN WHICH CAUSED HER TO GO UP ON THE CURB AND HIT A BUILDING. THE CAR STOPPED AND SHE PUT IT IN REVERSE AND IT DID IT AGAIN. SHE FINALLY TURNED THE CAR OFF. WE HAD IT TOWED TO THE BODY SHOP, WE CHECKED THE CAR MAT AND IT DID NOT CAUSE THE PROBLEM. THE BODY SHOP TOOK IT TO A LOCAL FORD DEALER AND THEY CHECKED THE COMPUTER AND STATED THAT THERE WERE NO CODES LISTED. WE RESEARCHED AND IT STATES THAT IT THE THROTTLE BODY FAILS THAT THERE WOULD BE NO CODE SENT. WE CONTACTED THE DEALER HASTING'S FORD AND THEIR COMMENT WAS THAT NO RECALLS WERE ON THE VEHICLE AND THAT WAS THEIR RESPONSE. WE CALLED FORD AND THEIR RESPONSE WAS THAT THEY HOPE IT WOULD NOT HAPPEN AGAIN. WE HAD THE CAR DAMAGE FIXED OVER $10,000.00 FOR THE REPAIRS FOR A CAR THAT HAD 497 MILES ON IT. NOW WE HAVE A NEW CAR THAT MAY KILL US ONE DAY BUT AS FORD STATED THEY HOPE IT DOESN'T HAPPEN AGAIN.

VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 12/14/2017

WHEN PULLING OUT OF A PARKING LOT THE CAR ACCELERATED TO FULL THROTTLE BY ITSELF. I PUT THE BRAKES ON AS HARD AS I COULD. IT HAD NO AFFECT ON STOPPING THE CAR OR EVEN SLOWING IT DOWN. THE CAR WENT OVER THE MEDIAN AND WAS HEADING EASTBOUND IN THE WESTBOUND LANES OF TRAFFIC. I SWERVED TO THE LEFT TO AVOID HITTING A COMMERCIAL TRUCK HEAD ON. THEN I HAD TO SWERVE TO THE RIGHT TO AVOID ANOTHER CAR HEAD ON. THE CAR WENT BACK OVER THE MEDIAN. THE CAR ENDED UP GOING OVER ANOTHER CURB INTO A FIELD BESIDE THE FREEWAY ENTRANCE RAMP.IT THEN WENT TO THE LEFT HITTING A FREEWAY CONSTRUCTION SIGN. AFTER HITTING THE SIGN IT CAUSED THE CAR TO ROTATE 180 DEGREES IN MIDAIR COMING DOWN ONTO THE RIGHT FRONT OF THE HOOD AND THEN LANDING ON THE RIGHT SIDE OF THE CAR.IT THEN ROLLED ONTO THE ROOF AND CONTINUED TO ROLL ANOTHER 180 DEGREES LANDING BACK ON ITS WHEELS RESULTING IN A FULL 360 DEGREE ROTATION.

AIR BAGS — Filed 10/07/2017

MY DRIVER SIDE AIR BAG DIDN'T DEPLOY WHEN I WAS IN A CAR WRECK ON SATURDAY OCTOBER 7, 2017..

STRUCTURE — Filed 07/23/2017

TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE HER FIANC WAS DRIVING AT 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A DITCH. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HINGE FRACTURED, ALLOWING THE DOOR TO OPEN VIOLENTLY. THE CONTACT STATED THAT SHE WAS NEARLY THROWN OUT FROM THE VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND MEDICAL ATTENTION WAS SOUGHT HOWEVER, DUE TO HER PREGNANCY THE DOCTORS CHOSE NOT TO DO X-RAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VEHICLE WAS DESTROYED.