2018 Genesis G90 Complaints
Consumer complaints filed with NHTSA
16
Total
1
Crashes
0
Fires
0
Injuries
0
Deaths
Most Reported Components
Recent Complaints
TIRES — Filed 03/17/2025
ProContact GX-SSR CONT M 2754019 SL101H SL BSW
ELECTRICAL SYSTEM,ENGINE — Filed 06/01/2024
vehicle went dead. replaced the battery. Started after replacement but went dead a few days later. Towed to dublin CA genesis. Diagnosed as water corrosion to wiring harness. vehicle has less than 22000 miles, other than car washes and normal winter driving in CA. Genesis does have a recall for water intrusion NHTSA ID# 24v107000. I believe my issue is related to this recall but the dealership doesnt think so.
ELECTRICAL SYSTEM — Filed 04/11/2024
The contact owns a 2018 Genesis G90. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact attempted to make the manufacturer aware of the issue; however, was unable to reach a representative. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM — Filed 05/13/2024
The contact owns a 2018 Genesis G90. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
LATCHES/LOCKS/LINKAGES — Filed 01/02/2023
The internal trunk release latch will not open the trunk. A person inside the trunk compartment may become trapped, increasing their risk of injury. - The trunk latch failed. It is available for inspection, upon request. - A person inside the trunk compartment may become trapped, increasing their risk of injury. - The problem has been confirmed by the dealer (Courtesy Hyundai in Tampa, FL) - The component has not been inspected by police, manufacturer, or others. - There are no warning lamps or messages prior to the problem occuring.
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 01/16/2022
On 01/16/22 at approximately 2305 hours, I was driving north on PA 743. I was traveling approximately 40 MPH in a posted 55 MPH zone due to snowy weather conditions. One adult was in the front passenger seat, 2 children were in car seats in the rear driver and passenger side. The road was level and straight. Suddenly, for no apparent reason, every warning light in the dashboard illuminated at once. The LED screen was rapidly displaying messaged such as, "blind spot monitoring system malfunction, smart BDS braking system malfunction, check smart high beam, check PSB, shifter malfunction, traction control malfunction, ESC malfunction, ABS malfunction, etc...". Immediately after traction control malfunctioned, the vehicle violently fishtailed, as if on the receiving end of a PIT maneuver, and crossed over the south bound lane. It continued off of the roadway and into a ditch, stopping several feet away from a fence. At that point, nothing was functional. Restarting the vehicle multiple times did not remedy anything. The vehicle was towed to the dealership. After approximately two months, Genesis USA advised they were unable to find any issues with the vehicle and it would soon be available to be picked up. Both the dealership and a third party(hired by Genesis) inspected the vehicle . The results of the third party inspection were unavailable.
UNKNOWN OR OTHER — Filed 09/30/2021
In the last 8,000 miles the car has stopped cold (about 15 times) when pulling out from a stop. When pulling out the car goes about 3 feet and stops dead. The gas pedal is dead for 1-2 sections, then it responds. The car has almost killed me and my wife several times. The car is under warranty and has been to dealer's service departments 3 times. They claim the computer does not show anything. They refused to attempt an inspection or do any repairs since they can not reproduce the problem and it does not show on their computer. I has contacted costumer service and have no success. THIS IS DANGEROUS SITUATION AND HAS THE CAPACITY TO KILL PEOPLE. This started happening soon after we purchased the vehicle on 02/15/20 and persists to 10/10/21.
ENGINE — Filed 01/01/2021
TL* THE CONTACT OWNS A 2018 GENESIS G90. THE CONTACT STATED WHEN STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED FOR A FEW SECONDS BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,677.
ELECTRICAL SYSTEM — Filed 05/02/2020
CAR WAS COMPLETELY DEAD THREE TIMES, LUCKILY IT HAPPENED IN GARAGE, AND WAS TOWED TO DEALER. NEVER FIXED PROPERLY HAD TO GET RID OF UNRELIABLE, UNSAFE CAR.
ENGINE — Filed 11/14/2019
MY CAR HAS BEEN RECALLED PURSUANT TO NHTSA RECALL NUMBER 19V-538. DESPITE MAKING FOUR SEPARATE ATTEMPTS, I HAVE BEEN UNABLE TO GET GENESIS TO PERFORM THE RECALL. THE DEALERSHIP FROM WHICH I PURCHASED THE CAR HAS GONE OUT OF BUSINESS. I HAVE CONTACTED THE MANUFACTURER TWICE, BUT DESPITE PROMISES, THEY HAVE BEEN UNABLE TO PERFORM THE NECESSARY REPAIR.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
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