2024 Genesis GV80 Complaints
Consumer complaints filed with NHTSA
17
Total
0
Crashes
0
Fires
1
Injuries
0
Deaths
Most Reported Components
Recent Complaints
UNKNOWN OR OTHER — Filed 06/03/2026
Windshield cracks- I got two windshield cracks from a very small rocks, going at very low speeds. The glass does NOT seem thick/resistant enough. the two crack occurred on the SEPARATE occasions. There are multiple complains about his known issue with GV80 and other Genesis vehicles. After getting a small chip, it quickly develops into a crack as the glass is not holding as it should.
ENGINE — Filed 03/16/2026
In March 2026, I was driving on the freeway when the car shut itself off and put itself into neutral and accessory modes. There was no warning. This put the safety of myself and other drivers on the road at serious risk because I was unable to accelerate or adequately control my vehicle without warning. The dealer says the car "is operating as designed."
FUEL SYSTEM, GASOLINE — Filed 03/17/2026
The contact owns a 2024 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline). The contact stated that on several occasions while driving at various speeds, there was an abnormal gasoline odor inside the cabin of the vehicle. While the vehicle was parked, the gasoline odor was also present outside the vehicle, especially while parked in the garage at the residence. The contact stated that there was condensation underneath the vehicle near the fuel tank. The vehicle was towed to a dealer, but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.
SEATS — Filed 03/18/2026
I have a concern with the power folding rear seats to increase the cargo space. It doesn't stopped if you are sitting in the seat and pushed the button. I tested it myself. This to me is very alarming and Genesis need to fix it or someone will get hurt or killed like the Hyundai Palisades case. A child shouldn't have to lose their life for Hyundai to fix a known issue. I really hope Genesis will follow suit and fix the problem before anyone else get hurt.
ELECTRICAL SYSTEM — Filed 09/08/2025
My 2024 GV80 with approximately 15k miles started completely powering off while driving multiple times and the vehicle started itself while in my enclosed garage space with no one in the vehicle, no button/brake pressed, not key fob pressed. I turned this into the dealership for manufacturer repair on 9/13/25 and as of today, 2/5/26, I still do not have my car back. The dealership explains there is an intermittent parasitic draw that they have been unable to identify. The battery drain, they claim, resulted in the car stopping by itself and starting by itself. The company has refused buyback under Lemon Law (not covering CPO), letters to the CEO have gone unanswered, multiple claims with Genesis corporate have resulted in no help and the local dealership is horrendous- no response, having the vehicle 5 months, no timeline.
WHEELS,ENGINE — Filed 10/28/2025
1. ·On [XXX] I was driving on the freeway at highway speeds when the car shut itself down and went into neutral and accessory mode. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 2. ·On [XXX], I was again driving on the freeway at freeway speeds when the car shut itself off and went into neutral and accessory mode. Nothing happened if I hit the gas or the brake or tried to change the gear. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. When I spoke to the service department, I was told "it was not the first transmission they've replaced." No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 3.·On [XXX] I was exiting the freeway and accelerating to merge in the far left lane when the loaner car given to me by the dealer, another Genesis GV80, shut itself off and went into neutral and accessory mode. Again, nothing happened when I pressed the gas or the brake or tried to change the gear. No warning lights came on. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER — Filed 12/05/2025
I drive Genesis GV 80 vehicle made in Korea. The information screen on my car keeps displaying very distracting message about SiriusXm radio free music in what are so-called pop-up advertisements that keep showing up randomly while I’m driving distracting me from paying attention to other cars and traffic in general ! I find this quite dangerous and want something done about stopping these ad’s from being displayed while I am driving as they may cause me to have an accident. This sort of intrusion should not be happening in the cars we drive here in America someone’s going to cause an accident because they were reading these ads and not watching the road. Thank you for your attention in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING — Filed 08/19/2025
I purchased this vehicle new from the dealer. At approximately 8500 miles a noise developed with the steering. It was a low pitched hum. I have taken the vehicle to the dealer a total of 3 times to repair the issue. They have performed the TSB work 3 times and it has not resolved the issue. I just picked up the vehicle for the 3rd time from the dealer and they say that there is nothing more at this point. They know it's an issue and since it involves the steering it's a safety issue.
WHEELS — Filed 05/12/2025
My tire got ripped while I was driving on the highway. This is 2024 vehicle and less than 20000 miles.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 02/19/2025
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov