2022 GMC Acadia Complaints
Consumer complaints filed with NHTSA
49
Total
3
Crashes
1
Fires
4
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 49 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
ELECTRICAL SYSTEM,VISIBILITY/WIPER — Filed 08/10/2026
What failed & is it available? The infotainment/radio module failed entirely due to an OTA software update (Codes: U18B4, U0184, B1325). The vehicle and component are fully available for inspection upon request. How was safety at risk? The federally mandated backup camera is now too faint/dim to read, destroying rearview visibility. Bluetooth/hands-free phone pairing is completely disabled, increasing driver distraction risks and preventing compliance with hands-free driving laws. Is it confirmed by a dealer? Yes. A local GMC dealership inspected the vehicle and confirmed the module is bricked, quoting $2,286.00 for a hardware replacement. Inspected by manufacturer/others? It has been inspected and confirmed by the local GMC dealer network, but GM corporate has refused to physically inspect or resolve it. Prior symptoms? No prior warning lamps or symptoms occurred. The system functioned perfectly until it instantly crashed during the remote update on August 10, 2026, at 9:00 PM.
AIR BAGS,SEAT BELTS — Filed 08/15/2026
Since we purchased our 2022 Acadia 6/24/2022 we have had the warning "Service Safety Restraint System" pop up randomly. We have mentioned it numerous times over the years when the vehicle has been in for routine service at our local dealership. They have never been able to determine the cause as no service code ever shows up for them. Today in addition to the warning the red air bag warning light also lit up briefly. The warning has popped up 2x in the last 2 weeks again with today being the only time we noticed the red light as well. We are now more concerned about the safety of our vehicle. (We will be on vacation now through 8/25 & would be available after that date for any contact)
FUEL/PROPULSION SYSTEM — Filed 07/21/2026
The car stalled while driving it. It would not restart. I received an email with error code po23f. The car had to be towed to the dealership for repair. P023f fuel pump power control module failed. Fuel pump power control module had to be replaced. Car was at 45,041 miles.
ENGINE — Filed 07/11/2026
“Steering Assist is Reduced” warning, P0128 code, thermostat-related symptoms, increased steering effort or other safety concerns while driving. This issue required increased steering effort and affected my wife's driving ability to respond to changing traffic conditions. This is most likely a faulty thermostat housing assembly. This has been well documented temperature gauge problems, cooling system issues, and related warning messages. Our GMC Acadia is a 2022 AT4 with 53,500 miles. GM recently issued Special Coverage N252508350 for 2021 Acadias with the 3.6L LGX engine affected by thermostat housing issues. Owners of other model years reporting substantially similar symptoms remain responsible for the repair cost. Please investigate this.
POWER TRAIN,ELECTRICAL SYSTEM — Filed 05/01/2024
This vehicle was bought brand new and has received proper maintenance from one dealership since purchasing. I had to replace the thermostat and radiator before owning the vehicle three years. Within two years of owning the vehicle, my battery went out, which I thought seemed a little early. Then shortly after, I noticed that my locks weren’t engaging when I took my car out of park. Then my car wouldn’t even lock. When I tried to do it on the door control, nothing happened, then when I used my key to do it, it caused the alarm to go off and I couldn’t get it to stop. This resolved after a day, and then it rained again, and it started again. This time, my car wouldn’t unlock and I was trapped in my vehicle and had to open the trunk to get out. This is a known issue according to GMC with no fix. I took it to the dealer, and the codes were saying BCM and told it was being replaced but instead was “serviced”. This issue has begun again, and now I’m being told the locks are the issue and not the BCM, and that may not be covered under warranty. Not being able to get out of your vehicle or not being able to lock your car is a safety issue for passengers leaving them vulnerable to theft, someone entering their car while they’re in it and hurting them. I have had so many issues out of this vehicle and I do not believe I should have to pay for a repair that is a safety issue KNOWN TO THE COMPANY. I feel unsafe driving this vehicle now and it doesn’t even have 60k on it. So I’ve estimated on the date of the first incident and the new one just Happened this week. The information about this issue can be obtained from my dealership and GMC as it is a known issue with no real fix.
ENGINE — Filed 02/12/2026
UNKNOWN After diagnosis at the GMC dealership they stated that it is same issue as released in the following: Special Coverage Adjustments: N212356540 Front Exhaust Pipe N222385510 Special Coverage Front Exhaust Pipe However they CURRENTLY do not cover our GMC Acadia Model year 2022
FORWARD COLLISION AVOIDANCE — Filed 01/09/2026
The contact owns a 2022 GMC Acadia. The message "Front Assist Blocked" was displayed. The vehicle was taken to the dealer, where it was diagnosed with a camera failure. The camera was replaced; however, the failure recurred while the contact was driving an hour later. The dealer was notified of the failure and informed the contact that the repair could not be covered under the warranty because the warranty had expired; however, the contact stated that the warranty would expire in August. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE — Filed 11/24/2025
purchased the vehicle in good faith, unaware that the check engine light was illuminated at the time of purchase and not informed that this indicated a serious mechanical or emissions-related issue. After purchase, the dealership repaired an emissions-related problem, and the check engine light was no longer present when the vehicle was returned to me. However, within three days of having the vehicle back in my possession, I began experiencing additional issues, including electrical malfunctions and abnormal noises coming from the front wheels. These problems caused the vehicle to feel unsafe to operate and raised serious concerns about its reliability and overall safety. Due to these concerns, I returned the vehicle to the dealership immediately.
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE — Filed 08/23/2025
The contact owns a 2022 GMC Acadia. The vehicle was recently purchased, and at the time of purchase, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the emissions system had failed. The vehicle was repaired. The contact stated that on a separate occasion, three days after the vehicle was picked up from the dealer, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer, where it was determined that the rotors and brakes had failed, and the lining for the front two wheels was damaged. In addition, the contact informed the dealer that all four windows failed to function as intended. The contact stated that the buttons to roll up or down the windows failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle vibrated abnormally. The contact stated that when the radio was turned on, there was an abnormal sound coming from the radio. The vehicle remained at the dealer unrepaired. The contact was provided a loaner vehicle. The contact sent an email to the manager at the dealer regarding the vehicle. The contact was offered assistance. The following day, an employee from the dealer reached out and informed the contact that no assistance would be provided and that if the rental was not returned, it would be reported as stolen. The contact stated that she was threatened after the employee realized that she had thought about filing a Lemon Law complaint. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
UNKNOWN OR OTHER — Filed 11/07/2025
Vehicle has an ongoing water leak, has been to the dealer twice so far. Both times said it was fixed.
UNKNOWN OR OTHER — Filed 11/10/2025
No specific incident. High pitch rattling in ceiling. Does not seem to be coming from the sunroof but the middle light fixture.
UNKNOWN OR OTHER — Filed 10/01/2025
The rear view camera fails to function intermittently and is occurring at a higher rate of frequency. On numerous occasions when the vehicle is put in reverse the screen goes black with a red triangle caution symbol and a white camera crossed out. Now the system is unavailable more then operational. Based on the drivers rear vision when backing in this particular vehicle, the lack of the rear camera view increases the risk of crash. This also increases the risk of severe injury to a pedestrian behind the vehicle. The same issues were addressed on earlier models via a safety recall which should be extended to 2023 model.
UNKNOWN OR OTHER — Filed 10/23/2025
Message with “steering assist reduced, drive with care” pops up on the screen. The temperature gauge drops to on the cold side. After you shut off the car the fan will run for 10 minutes trying to “cool” the car. The temperature cannot regulate.
ELECTRICAL SYSTEM — Filed 11/27/2025
I have a faulty coolant temperature sensor or thermostat in which the fan is running loudly and temperature gauge is not working
STEERING,ENGINE,LANE DEPARTURE — Filed 11/21/2025
The “Steering assist reduced” message came on and, when shut off, the fan blows very hard and loud.
UNKNOWN OR OTHER — Filed 11/21/2025
Coolant temperature gauge stops working and shows cold temperature reading. The radiator fan runs for about 2 minutes as if the engine is overheating. I think it's a temperature sensor issue or thermostat issue or both.
ELECTRICAL SYSTEM,ENGINE — Filed 11/23/2025
Multiple times an alert has been given for "Driver assist temporarily reduced, drive cautiously". Additionally, the check engine light has come on, with codes for the cooling system. Cooling system fan (HVAC Blower) remains on after shutting off vehicle for anywhere from 5-15 minutes. Coolant levels have been checked and are correct. Heat & AC function, however the thermostat gauge on the instrument panel does not read any temperature at all. At this time, the vehicle has not been taken to the dealership for assessment due to financial constraints.
ELECTRICAL SYSTEM — Filed 11/23/2025
The entire dashboard instrument panel and entertainment screens frequently go black on 2022 ACADIA. This occurs intermittently several times per week and has occurred since purchase in Nov 2024.
ENGINE,LANE DEPARTURE — Filed 06/10/2025
Electronic thermostat fails. Which causes steering assistance reduced drive with care to illuminate. Temperature gauge drops to cold. Air conditioning no longer operates.
SEAT BELTS — Filed 06/02/2024
The contact owns a 2022 GMC Acadia. The contact stated that the rear passenger side seat belt and driver's side rear seat belt failed to fully extend smoothly while passengers were attempting to buckle the seat belt, or while attempting to secure a car seat inside the vehicle. The contact stated that while pulling the seat belt from the retracted position, the seat belt locked up. The contact had to release the seat belt and then attempt again to securely buckle the seat belt. The contact stated that the rear passenger’s seat belt retractor failed to lock in place while securing the car seat. The contact stated that the belt was very loose. The contact stated that the driver's side rear seat belt was also difficult to secure the car seat. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that both seat belt units needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 42,745.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 09/09/2025
I have had multiple sensor issues with my Acadia since reaching 60000 miles. Currently, there is a thermostat sensor causing hard shifting, No cold air blowing from the AC, stabilitrack, traction control, steering assist reduced and fan running after turning off. I would not report it but I am in a facebook group where MULTIPLE people are reporting having the same issue in their Acadia's.
ELECTRICAL SYSTEM — Filed 05/01/2025
Automatic locks are triggering while driving and soon after vehicle is parked and powered off.
UNKNOWN OR OTHER — Filed 05/15/2025
My 2022 Acadia does not go into park at times even though the control button shows that it is in park. On May 15, 2025, I pulled under my carport and put the car in park. As I reached for my purse in the passenger seat, the car started moving forward even though it was in park. It ran through my privacy fence and injured my daughter who happened to be on the other side of the fence. She had some pretty severe bruising and scrapes on her hip, thigh, and upper body. The pain is bad enough, but her arm and shoulder was injured. It continually feels like something running up and down her arm. This is three weeks later and she still has the problem. The horrifying fact is the reality that I could have killed her through no fault of my own. I had the car towed to the dealership because I was afraid to drive it. Of course, the service department said they ran a test through the electrical system and found no problem with it. They brought my car to the front and told me there was nothing wrong with it. In fact they said they had not heard of that kind of problem. When I have to park I find a parking spot that would be least likely to have someone walk in front of it. If I have to park facing anything I will not pull up fully into the parking space so if my possessed car decided to go for a joy ride while in park again, at least someone would have a running chance to stay alive. I consulted the internet trying to find a fix to the problem. What I found was that GM has had the problem for years and has no idea how to fix it, yet they are allowed to continue to sell vehicles that are a potential safety hazard to society. My vehicle is a safety hazard to me and to society. Also learned that if you take you car to the repair shop you are appeased thinking they repaired the problem and yet it continues. When your warranty runs out, GM expects you to pay for any further visits to the shop. As far as I'm concerned selling GM products could be considered A FRAUDULENT ACTIVITY!
AIR BAGS,STRUCTURE — Filed 09/17/2023
Vehicle in a motor vehicle accident, hit from behind with great force. Airbags did not deploy. Three occupants in vehicle. The frame was easily damaged of the vehicle causing it to be totaled out. This VIN was not marked apart of recall but yet it does show it is. Recall was reported a week prior to incident unknowingly at the time of incident. Vehicle was hit at a stop red light by a Chevy suburban that drove away. The airbags should have went off. There is video image from local city traffic cam to show the hit. Good brakes though. Was able to hold onto the brakes and not hit the vehicle in front of me. Vehicle is at local salvage lot as of 2/8/24 and you may be able to grab it before it’s parted out or reconstructed.
SERVICE BRAKES — Filed 03/19/2023
The contact owns a 2022 GMC Acadia. The contact stated that while depressing the brake pedal to stop, smoke began to fill the cabin of the vehicle. The transmission was switched to the park position and the contact exited the vehicle and discovered flames and smoke coming from the front brake rotors. Moments later a clicking noise was heard and the unoccupied vehicle rolled down an incline and crashed into a tree and came to a stop. A police report was taken at the scene. The vehicle was towed to the local dealer. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov